Sahar was a consummate professional dealing with my internet woes. I was received well and helped…read morewith my problems in a timely patient manner. Thank you Sahar

Excellent and more importantly patient service on 2 occasions with Mark, Jayson and AJ. We came…read morefrom Commack and these guys really know their stuff. Highly recommended.

I want to reach out and thank the team at Verizon for making the transition to an iPhone 11 from an…read moreold Android Motorola phone. Ash was a VERY patient and expert associate rendering the complex, simple. Highly recommended team! Thanks Ash!

They gave me the best easiest service I had opening a phone line I worked with Andrew and Elvis…read morethey're amazing people give Andrew a raise.

Replaced screen on iPad. I have had it back 1 week and iPad is working great. Expensive but a lot…read morecheaper than a new iPad.

Stay away. I paid $200 for a screen replacement, and it cracked the same day after a very minor…read moredrop (about 2 feet, nothing hard). When I went back, especially since the screen was also glitching, they told me it wasn't covered under any guarantee. I ended up paying another $120 for a second replacement, and this time I didn't drop it at all. Within days, the screen started going black from the corner, even though the glass wasn't cracked. At this point, I'm out over $300 in less than two weeks, and they refuse to stand behind their work. Very disappointing experience.

Simply honest and friendly service. Best prices on the island, very quick too. My new go to spotread more

If I could give 0 stars I would. Brought in to get my screen replaced and long story short whatever…read morethis man did completely ruined my iphone XR. I paid $168 for him to install a screen that the next day went black on half the screen for no reason. He replaced screen again, that night my phone went into death mode. Apple couldn't even fix it.

Stay Away...Raphael added 3 lines and other charges to my account, found a month later..AT&T…read morecorporate made good saw his changes and credited me $374....Greg was just rude,,,if he is a manger he must go....I suggest you jjust stay away if they are in the store.

Great service employee helped me pick the right phone and right plan and helped transfer everything…read morefrom old phone

I have known Eric and the guys at Odyssey since they opened. These are great people to do business…read morewith. I have been there many times over the last few years. They have always been friendly, polite, and very professional. They also gave me a lifetime guarantee on any work they did or any phone I bought!!! I don't know any other business that will do that for their customers!!! I have referred at least 10 other people to go there with any cell phone problems, and every one who went there was very happy with their service. It is rare to find this high-quality service and people these days. One personal experience I won't forget was a day I came in with a phone that had suddenly stopped charging. It was a busy afternoon, and Eric looked like he was trying to help a thousand people at once--okay, maybe just six, but still. Phones were ringing, customers had questions, and you could tell the day was hectic. But somehow, he still made time for me like I was the only person in the room. He didn't rush, didn't cut corners--just calmly took care of it and explained everything as he went. He figured out it was just a dirty charging port and fixed it on the spot. No charge, no pressure--just "you're good to go." Honestly, it could've been a chance to sell me something or tack on a service fee, but that's not how they operate. It's the kind of place where you feel like they genuinely want to help, not just make a sale. That's the thing with Odyssey. They're busy, sure, but they never make you feel like a burden. It's rare to walk into a store and feel like someone's actually on your side, but that's how it is here. I don't usually leave reviews, but these guys have earned it. If you need anything phone-related, give them a shot. They've more than earned my business--and my trust.

While replacing my battery, he broke my screen. He showed me and told me he would fix it, which I…read moreunderstood. Yes he fixed it but the battery he gave me was even worse than I had. When I reached out to him he wasn't even decent enough to reply to my text or call. THIS IS HOW THEY TREAT THEIR CUSTOMERS. HORRIBLE!!! STAY AWAY FROM ODYSSEY!!!

Computer crashed, I had several archived programs on it and did not want to restore the drive. Jim…read moreand Chris were able to restore unit and all contents, they are persevering and honest. A very good job by competent and honest people at a reasonable price. Thank you for the great service. Herman W

Very helpful and trustworthy. They convinced me NOT to fix something that will be cheaper to…read morereplace with a new one.

I shattered the back of my phone and I ended up with a black screen. I went to one other phone…read morerepair place before this and they informed me that they would have to order the part which wouldn't arrive till this Friday. So I left and came here. They were able to fix my black screen within 30 minutes. They also did it through my phone insurance so I only have to pay the deductible on my bill. The guys working here were fast, friendly, and professional.

Matt helped me through a repair. Unfortunately the repair needed a redo and he and his staff…read morehelped me as best they can with it. Even though it wasn't the perfect outcome I appreciated the communication and how it was resolved. I'd recommend this shop without hesitation.