Cancel

Open app

Search

Verizon

2.6 (5 reviews)
Closed • 10:00 am - 8:00 pm
Updated a few days ago

Verizon Photos

You might also consider

Recommended Reviews - Verizon

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

8 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Verizon

You might also consider

Verify this business for free

People searched for Mobile Phones 125 times last month within 15 miles of this business.

Verify this business

T-Mobile

T-Mobile

(5 reviews)

I went to the T-Mobile on Hanbury Rd in Chesapeake and Trice' helped me with setting up a…read morereplacement phone and getting my old pictures and data loaded into it that I was having an awful time with. She was fast and never made me feel like I was "technically challenged". I really appreciated her assistance.

FOR THE FIRST TIME IN MY 57-YEAR-OLD LIFE I GOT KICKED OUT OF A STORE! NEVER HAPPENED BEFORE and…read morepeople I have traveled a little! As a retired Marine Musician, I have performed and traveled in various countries, many of the states and countless of cities. As a REALTOR for the last 17 years, I have what is basically a mobile office. My cell phone is of utmost importance. I recently purchased two phones, purchased the insurance and my wife paid for the screen protector. Well, it cracked so I went to get another screen protector. I entered the store on Battlefield Blvd and there were two female employees. and no other customers. One of them asked me what I needed and I explained it to her. She was very nice and tried to help but couldn't find my info, so the other employee, what I assume is the team leader, took over, tried looking it up and said that their system sometimes isn't working as it should. Two other Spanish speaking people then came in and as I was explaining to the team leader she noticed on of the men was walking into the office that had the door wide open and was not behind any sort of counter. She yelled at him and said what do you think you are doing you are not allowed in there that is for employees only. In broken Spanish he said he did not know, didn't see a sign (of course he didn't see the sign on the door, the door was wide open), turned and backed out immediately and sat in the chair, but she kept harping on him asking why did you try going in there, what are you thinking, you know that is an office and before she turned back to my situation I tried calling and texting my wife so that she can send me a text with the receipt. The employee then said she had only one screen left, but needs proof of my purchase, I said I have an app on my phone that says I have 360 protection that covers the screen, she said she could not use that and had to utilize her own system, She then started to repeat herself when my wife called me to help with the issue (my wife.like many, is working from home, has many business calls and her time to speak is minimal), I looked at the employee and said I have to get this then I clicked the answer button, but before I could say a word to my wife she said at a loud voice RUDE! I didn't even get to say hello, I looked up and asked "are you talking to me"? She then raised her voice and said yes you are RUDE I was stalking to you and you answered your phone. I started to explain (at her same voice level) back at her that she is repeating herself and that this call is to... then before I could finish my sentence she yelled GET OUT OF MY STORE. I said what, She yelled louder GET OUT!!! GET OUT OF MY STORE. I then went to the other customer and said what is your name, She yelled again standing at the front door GET OUT OF MY STORE DON'T TALK TO HIM. I said I am just getting George's name because she was loud and rude to him as well. There were only three Spanish guys in the store and she seems to be mad at all three of us! Again at the age of 57 I have finally been kicked out of a store for the first time in my life! T-MOBILE should pull the security video fed and fire this employee!!! UNBELIEVABLE. and SHAMEFUL!!! She did not know if the call received was for my business and urgent, medical, a family emergency or factually my wife to help solve the situation! She is there to help me, not the other way around. She can raise her voice and yell RUDE, but if I raise my voice to her level to explain I get kicked out. Just two weeks earlier (at a different store that was closed due to the virus issue) I purchased two Samsung 20 plus phones (EXPENSIVE), insurance, screen protectors and with all that money invested in TMOBILE products and services, an employee kicks me out! By the way, I went to the TMOBILE on Indian River, he was extremely nice didn't have the screen and suggested the one in Kempsville. The one in Kempsville could not believe what happened found my info within literally a minute and provided a screen under 360 protection plan. He even showed m on his computer screen that all the info was there. He asked me if there was anything else and said sorry about the other store, have a great day! Now THAT IS CUSTOMER SERVICE!!!

Verizon - mobilephones - Updated May 2026

Loading...
Loading...
Loading...