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    Verizon

    2.7 (63 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

    Services - Verizon

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    5 months ago

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    Verizon S.

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    4 months ago

    Business owner information

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    Verizon S.

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    2 months ago

    please buy iPhone in store. they are scam and not honest with word special salesman in that particular store

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    Verizon S.

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    Photo of N M.
    178
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    1 year ago

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    Verizon S.

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    3 years ago

    Business owner information

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    Verizon S.

    Helpful 2
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    1 year ago

    Business owner information

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    Verizon S.

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    2 years ago

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    Verizon S.

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    2 years ago

    Worst customer service. Messed up our order twice for a new remote. Routors have gone bad twice. Just awful

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    Verizon S.

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    3 years ago

    Awful service. 120$ stolen with staff. 2 hours of waiting. Never again will I use this shop

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    Verizon S.

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    3 years ago

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    Verizon S.

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    11 years ago

    Helpful 15
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    6 years ago

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    Verizon Customer Service

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    5 years ago

    Helpful 0
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    Photo of Kara M.
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    8 years ago

    Helpful 2
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    10 years ago

    Helpful 1
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    7 years ago

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    Verizon Customer Service

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    8 years ago

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    Verizon Customer Service

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    Photo of Olu K.
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    10 years ago

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    5 years ago

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    12 years ago

    Helpful 1
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    8 years ago

    Helpful 1
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    5 years ago

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    14 years ago

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    6 years ago

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    Verizon Customer Service

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    120
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    7 years ago

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    Verizon Customer Service

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    6 years ago

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    Verizon Customer Service

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    9 years ago

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    10 years ago

    Helpful 1
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    7 years ago

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    Verizon Customer Service

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    10 years ago

    Helpful 1
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    12 years ago

    Helpful 1
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    12 years ago

    Helpful 1
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    11 years ago

    Helpful 1
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    9 years ago

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    9 years ago

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    16 years ago

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    15 years ago

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    7 years ago

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    8 years ago

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    16 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Kudos to the manager, Brandi Davis, for hiring such kind and competent people.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 1,325 times last month within 15 miles of this business.

    Verify this business

    T-Mobile Experience Store

    T-Mobile Experience Store

    (8 reviews)

    Pentagon City

    I visited the T-Mobile store yesterday with my daughter. When I arrived, an associate informed me…read morethat he was currently helping another customer and that I would be next. I sat and waited for my turn. While waiting, I noticed the store manager sitting in the corner. After about 32 minutes, another customer walked in. As soon as he entered the manager immediately got up greeted him, and offered assistance even though I had arrived and checked in earlier. I found this surprising, but I continued to wait calmly. A few minutes later, the associate who originally helped me returned and called me. As I stood up to go to him, the manager told the associate in front of me that I was not the next customer and instructed him to help the man who had arrived after me. Even the associate appeared confused and asked the manager " "ARE YOU SURE" to confirm, but the manager insisted. At that point I felt extremely uncomfortable and disrespected. I chose to leave without making a scene. As a T-Mobile customer for over 14-15 years, I have never experienced anything like this. I left feeling that I was treated unfairly, possibly due to the color of my skin, which was deeply hurtful and disappointing. I want to emphasize that this issue is not with the entire store team. In the past, I have received excellent service from several employees there, including a very kind woman who helped me a few months ago and another associate who was helpful during this visit. My concern is specifically about the manager behavior. I hope this feedback is taken seriously. No customer should feel dismissed or disrespected, especially after years of loyalty. T-MOBILE Pentagon Row

    Terrible service. Do not transfer to T Mobile. They lie, scam, fraud and deception. Go to any other…read moreair phone carrier but do not go to T Mobile and not this location.

    Verizon - mobilephones - Updated May 2026

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