Cancel

Open app

Search

Verizon

3.1 (131 reviews)
Closed 9:00 am - 7:00 pm

Verizon Photos

You might also consider

Recommended Reviews - Verizon

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0
Photo of Tom G.
0
14
2

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Kadra L.

Kadra L.

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Kadra L.

Kadra L.

Helpful 1
Thanks 3
Love this 0
Oh no 0

9 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Kadra L.

Kadra L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Kadra L.

Kadra L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Kadra L.

Kadra L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Kadra L.

Kadra L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Haven't paid a visit to this store but super glad I did! It's under new management and they're wonderful! Very patient and knowledgeable

Business owner information

Photo of Kadra L.

Kadra L.

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 0

11 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Mia K.
0
24
79

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of A M.
0
1
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Rick G.
103
2
0

9 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0
Photo of gale b.
29
16
0

10 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Jason B.
144
257
8

11 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

Page 2 of 4

Ask the Community - Verizon

Review Highlights - Verizon

Dana and Gabriel were very helpful, when it came time to finding a phone and plan that was suitable for our needs.

Mentioned in 8 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Mobile Phones 4,388 times last month within 15 miles of this business.

Verify this business

T-Mobile

T-Mobile

4.1(132 reviews)
0.1 mi
$
Virtual estimates
Shipping

My husband and I are beyond frustrated the store manager Sohrab was absolutely deceitful and…read moremislead us by pushing a promotion that we believed was beneficial. He is a scammer and wants to make commission and doesn't care about the customers. We will try to void our contract due to his misleading marketing and unfair practices. I strongly believe he is not the right fit for a manager. My husband and I have spent over 7 hours collectively to no avail. Please do not go to this T-Mobile store unless you want to get scammed. I wish we would have read all the reviews below. I see a pattern with the store manager. He likes to scam people. I am going to look into this because we need to take legal action. This is not okay!

I had an extremely upsetting experience at this T-Mobile store. The manager, Sarab (also spelled…read moreSohrab), mocked me and discredited me when I asked for help. While explaining my situation, I mentioned that I have a learning disability, and at that point he stopped assisting me entirely. He told me I needed to disclose my disability before speaking with him and refused to help further, even telling me to come back when my "brain is working". After making that comment, he also told me that I should bring a family member with me instead. I explained to him that this was rude and discriminatory, as my disability does not simply "get better," and I am fully capable of managing my own account and phone bill. No one else is responsible for my service but me, and I should not be required to bring another person in order to receive basic customer support. When I pointed out that this was discriminatory, he denied making those statements. I informed him that the security footage would reflect what was actually said. He also admitted that no one in the store was trained to assist customers with disabilities, which made the situation even more concerning. This conduct is a violation of the Americans with Disabilities Act and California's Unruh Civil Rights Act, both of which prohibit discrimination based on disability and require equal access and service in public accommodations. Customers are not required to disclose a disability in order to receive help. I felt completely disregarded, and this occurred on my only day off. I reported the incident directly to the company, and a formal report was filed. Another employee, Amanda, later approached me, apologized, helped calm the situation, and provided clear information on next steps, which I appreciated. What makes this even more troubling is the clear pattern of similar complaints in other reviews over the past months and years, describing deceptive practices, hostility toward customers (including women and elderly customers), refusal of service, harassment, and unprofessional conduct by this same manager. I left feeling humiliated and dismissed. I strongly caution others and sincerely hope this location is held accountable, as no customer especially someone with a disability should be treated this way in a public service environment. California Law: Under 42 U.S.C. § 12182 (Title III): "No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation... " California civil rights act: California businesses must provide "full and equal accommodations, advantages, facilities, privileges, or services" without discrimination based on disability. I am sharing this experience so it is documented and taken seriously, and so that other customers especially those with disabilities are not subjected to the same treatment. No one should be denied respectful, equal service or made to justify their disability in order to receive help.

Photos
T-Mobile
T-Mobile
T-Mobile

See all

Verizon - mobilephones - Updated May 2026

Loading...
Loading...
Loading...