[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Great job on may water damage. Dan came out at 9 PM, vacuumed the water, put in fans and a…read moredehumidifier and arranged for demolition, remediation and reconstruction. You can't tell where the dry wall was cut to remediate. Very responsive, great contractors. I have since referred this company to others with water damage issues.

I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

The owner Nasur Curi literally had the balls to stand in our kitchen and imply that WE had…read moresomething to do with the damage from their people damaging our counter when they reinstalled our dishwasher after assessing a water damage leak. Why? Because we didn't call for a week after it was installed. Wow. That's so long after the install. Because normal people bend over in their dishwasher and notice discrepancies right away all the time. I'm 6'1. I'm not going to see the top screw and how your boys cracked our cabinets right away unless I get on the floor. Nasur had the nerve to say to me, "Look at it from my shoes." No I will not. Look at it from MY shoes pal! Your boys f'ed up our cabinets and you are so disrespectful that you imply that WE did it. Screw your perspective! When you've done nothing wrong, you have nothing to hide. You, Mr. Curi, do have something to hide. The dishwasher was installed crooked and his people cracked the frame of our counter. He told my wife "I drove all the way out here from central Phoenix." Nobody cares how far you drove. We are the customer. You run the business. That's what you're supposed to do. He told my wife his guys took pictures of the screws being back in. We demanded to see them. And did we get to see them? No. What's the matter Nasur? Never tried to BS a woman with a brain? I took the picture attached. This is the top left side of the dishwasher. Then he admitted the screw on the right side was loose but according to him, loose screws don't fall out and apparently dogs don't eat screws also according to him. Your boys showed up on a Friday and struggled to get it out and never assessed the damage under our wood floors. They told my wife they'd come back on Monday and put the dishwasher back on crooked. Did they show back up on Monday? Nope! Gee, I wonder why. Could it be because you damaged our cabinets putting the dishwasher back in and didn't want to deal with it? I have $100 that says the pics Nasur took while he stood in our kitchen and insulted us in our own home will have the time stamp changed to cover his ass. This guy is a crook. I don't care how many years of experience you have. If you accuse a customer of basically fraud, you need to work on your people skills. I'm definitely telling every person I know about this garbage service we received. Go back to whatever hole you crawled out of in Central Phoenix and accuse someone else in their own home. Absolutely disgusting. Also reporting to the BBB.

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

Zona comes very highly recommended and I now know why. They were very professional and helped me…read morewith my insurance claim. Mary, in particular, went above and beyond to help me during a very tough time. Thank you Zona!!!

Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

This company from top to bottom was perfect for me. I didn't have any issues whatsoever. They were…read moreaccommodating. They worked with me on a very difficult situation from the first people that came to dry out the flooded house to the last person that showed up to touch up the paint. I wish I remembered every single person's name the one that stands out to me is.Donnie Ozmann another that worked on the floor Martin, Francisco Guzman, incredible hard-working. Eddie, Alan, Roy and his whole crew. The list goes on and on. Over three months I watch these people work so hard to bring my house back together and it looks absolutely beautiful. I just want to thank them and let people know that they're very reputable very professional, hard-working and trustworthy.Thank you! They will work hard for you. They will work with your insurance. They will bend over backwards to make sure that thing turns out great.

They have ignored two directives from the ROC to replace our floors due to faulty workmanship done…read morein 2024 and now mold growing on our floors due to no vapor barrier used. They negated our 25 year warranty with MFG. Please don't use them!!! We are in process of ROC taking them to legal.

Alex from Nuroof came out to provide a quote for our roof repair and was professional,…read moreknowledgeable, and easy to work with. He explained the issue and our options, and we appreciated his honesty and attention to detail. Great customer service and a positive experience overall. Highly recommend Nuroof!

I had a very good experience with NuRoof. Aaron and Alex were professional and responsive to my…read morequestions and my request for pictures along the way. I have a 2-story home with a steep pitch, so I am not able to get up there myself, but I still wanted to see the progress and finished project. I am happy with my new roof and the 10-year warranty. I would gladly recommend them.

Amazing amazing amazing experience with Summit! They were assigned to the project in my unit by my…read moreHOA and Ryan and his mitigation team have been nothing but exceptional this whole time. They communicate so well and I know exactly what they're doing and when they're going to be doing it. Great experience!

If you want them to call you multiple times a week and ask if you would like to use them, this is…read morethe place for you. I told her I was not ready and I would contact them when it was convenient for me. She did not respect that and continued to call. I told them to close out my account as I would not be moving forward with them. They. Still. Called. Blocked. Referred by insurance company. What a joke.

UPDATE: On Google Reviews, the owner responded and dismissed quite a bit of the review including…read moreassuming that I was a disgruntled ex employee. Which seems kind of funny because why would you immediately believe that I was an ex employee rather than a previous customer. Seems rather silly when they knowingly hired sub-par subcontractors. I'm providing my response below: I trust the owner will be able to identify who I am since they've needed to return on more than one occasion for warranty work. The owner's assumption that this is a fake review is inaccurate. They are well aware of our project since we have had numerous warranty issues that they've had to come and fix. I was told my review was read and acknowledged. I was told the former project manager was a "dirtbag" and a "car salesman". I'm not sure why the owner is acting as though this review is inaccurate. I was also told that the subcontractors that were assigned to us are no longer with ACR. I find it kind of disappointing that the owner chose to discredit this review rather than just take accountability, especially being dismissive about the paint brush comment. Nothing in this review was rude or subjective; all based on facts -- most of which his employees have shared with me. Nevertheless, I fully expect the owner to go on the defensive to my edit as he has on all the other reviews. He is well aware of our project, the firing of our PM, the subcontractors that were assigned to my project, and the sub-par work done in my home -- which the person who completed our walk through commented on.

This company is amazing. I call them for everything! Plumbing, electrical, remodeling, etc... I…read morecalled them to fix my bathroom... they remodeled my bathrooms in 2 weeks. I called them to repair my house, and they handled it the same week at a decent price. I just moved out of my house, and during close, we encountered a plumbing issue... THEY ARE COMING OUT RIGHT NOW!!! . Just hire them to do everything for your house. Don't let anyone else touch it.