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    Pristine Restoration

    3.3 (11 reviews)
    Open Open 24 hours

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    Damage restoration

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    Susan K.

    I was referred to Pristine Restoration after I had a kitchen leak. They seemed on the ball initially and even talked to my insurance company when they came out. I had some frustrations working with them throughout the process. I was initially told I would get a temporary sink in my kitchen while the work was being done. This never happened. I was without a sink for 5 months. I was told that someone would bring cabinet samples to choose from. When they came over to talk about the cabinets, they made the decision, they would be white, shaker, and did not really consult me at all and there were no samples. I asked the main guy how much new counters would be (out of my pocket) because my old counters did not match the new cabinets at all. He said he would have to research and would get back with me. I found out later that he had sumitted to my insurance company more money for the counters, which meant that the counters I got to choose from were in the same category as my previous counters, vs. the ones I was willing to pay for out of pocket. It seemed like they were unwilling to think outside the box at all, even if I was willing to pay for it. During demolition, some tile was broken off the window ledge. I never thought twice about or questioned if they would fix it, because they are the ones who broke it. After a few months, when things were about finished, I asked the main guy when the tile would be fixed. He acted confused, like he was not aware it was broken, and then said he would need to look at the pictures. I wasn't sure what this was about since the broken tile was not part of the original damage, but sure look at the pictures. He said he wanted to stop by and see what I was talking about. He seemed annoyed and said that it was probably original tile to the house, and they wouldn't be able to find that tile. He left and then later I found out that he had submitted to my insurance company for more money to fix the tile, even though it was not part of the original damage, and it was they who broke it during demolition. At one point, after they said they could not wire a hoodrange (even though they had removed the old one), I asked who he recommended as an electrician. He told me he doesn't know because he rarely works with electricians. What contractors don't work with electricians? When he came by for the "walk-through" I showed him one spot that looked really bad and was broken, and he literally just ignored me, so I didn't even have the energy to show him another spot. They still have not picked up the old counters that were demolished and me and my teenager ended up taking them outside finally. The subcontractors did a great job, but unfortunately I can't recommend this company.

    Janelle F.

    After a long day our family was relaxing, getting ready for bed and my son was about to take a shower. He let us know that the water randomly shit off after he turned it on which definitely shouldn't be happening so my husband went to check another faucet and then put to the water heater in the garage. Real quick it was evident that a pipe or something burst and water was coming out of the wall near the water heater....seconds after that more water gushing through my pantry (other side of my water heater wall) . The water quickly made it past part of my kitchen near my dining area. We were able to shut everything off very quick, but not without obvious damage already. We had to use every towel we owned, but were able to get the water we could see cleaned up. I called and started a claim with my homeowners insurance. We were recommended Pristine Restoration as well as a few others, but we were so impressed with the service and quick response by Pristine that we knew we made the right call. Every one we came in contact with from start to finish was amazing. Sometimes even staying late to make sure they found all the water damaged areas. They cleaned up every mess they made and tried to make the noise of the vans as un annoying as possible. (Still sucked, but bearable.) The communication between Pristine, insurance and I was great and I never felt out of the loop or frustrated. Our home looks like nothing ever happened and I'm grateful for that.

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    ASAP Restoration and Construction

    ASAP Restoration and Construction

    4.7
    (212 reviews)

    What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

    I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

    Good Times Plumbing & Restoration

    Good Times Plumbing & Restoration

    4.7
    (85 reviews)

    Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

    I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

    Momentum Carpet & Floor Care

    Momentum Carpet & Floor Care

    4.9
    (210 reviews)

    Kamil Tuma was the one who came to clean our carpets. They don't do Sundays, it seems, but that's…read morenot unusual. He offered us the best price of the companies that responded to our initial request, which was for the carpeted stairs and two small landings, though he did have to raise the price slightly (like $20 or so) when he arrived because our description was not quite accurate. We only used their carpet cleaning service, but I was intrigued when I saw some of the other services they offer, like special floor treatments, listed on the company's van. Clearly, they do more than just clean carpets. He didn't mind when we added to our initial request and was able to quickly quote us a new, fair price once he saw the space. Admittedly, he did end up arriving somewhat after the window he had stated, due to other jobs he had to finish, but I'm sure some jobs take longer than you expect, and it wasn't a problem for us. He was fairly quick and efficient once he arrived, I thought. He started the actual cleaning process by spraying stain remover on the worst spots. He had protection for our stairs' corners from the hoses and tubes and used booties over his shoes once the carpet was wet (as one might expect). He even moved our large, heavy bed in our master bedroom by himself so he could clean the entire carpet in there (part of our updated request). I thought we were going to move it together, but when I asked about it after he had gotten started cleaning, he said he had already moved it! He was friendly and respectful. I think he took something like 90 minutes for the whole job, start to finish, which seemed reasonable to me considering the logistics and size of the job. I told him we may call him again for the one bedroom we left out, and I meant it. Overall, it was a great experience and I would highly recommend Momentum's carpet cleaning service, especially if you don't need them to come exactly in the window.

    Got three quotes from three companies Momentum was in the middle of quotes given after the tech got…read moreto the house and finished his process it was now the highest quote will the upsells process not all the companies were that way and I would have liked to know that from the start of the process. We communicated was good and we were flexible to be able to change times for them when they had last minute change in their schedule. They send a picture of the tech who will be arriving at your place. He was nice and we talked about the square footage to be cleaned in tile and the bedrooms to have the carpet cleaned. They did offer a military discount which I appreciated. Know your square footage it will help you determine the price, sanitation ingredients are more, walk in closet is more type of cleaning head for carpet can also be more although they did throw that in grout sealing can also be more if you want it done and there maybe a destination charge to have them show up. Which they do tell you upfront when you make the appointment. Wife says the grout being clean is not great but maybe it still needs to dry out. The carpets did come out greatI am surprised be all the 5 star reviews and the process and end result for tile and carpet cleaning.

    Multi-Pro Roof Solutions

    Multi-Pro Roof Solutions

    4.1
    (49 reviews)

    We have had the privilege to work with Chris on multiple projects and have been fortunate to have…read morefound him. He always responds quickly, arrives early and completes jobs timely. I should add that when requesting multiple quotes, Multi-Pro Roofing has almost always had the most affordable quote. Thank you, Chris... we look forward to the next one!

    This is really a mixed situation. I've had several companies try to get my roof handled through…read moreinsurance and this is the only company who got it done. The roof so far looks good but I'm waiting for the rains. This company starts off strong but once they have your business that's when the lack of communication starts. They were billing my insurance so much that I had to sit and go over everything they had itemized. One was for skylights I don't even have. And when it came to the insurance, I felt like I was doing most the work having to be the go between and try to get their checks. This roof is probably one of the most expensive roofs after it was all said and done for being just shingles. I've not heard from the sales rep in probably 3 months but get a call from their manager the other day pretty much accusing me of not completely paying, when I try to arrange pick up of the remaining balance several times. The roofing crew left nails a debris all over my yard and I'm still cleaning up. My opinion, if you use them. Document everything. I did on this one and feel like it's really going to be important I did.

    Pristine Restoration - damagerestoration - Updated July 2026

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