Recently ate there with my wife and we are always pleased with their food and service. This last trip we used a visa gift card "debit" we sighned the slip for the meal total and left a 20% cash tip. next day go to use card and balance is less than expected. we requested a balance at time of meal and were told their system doesn't do that. went online to check balance and discovered they charged an automatic 20% service/gratuity charge. called and spoke to a representative who said they would have a manager call me. person who called back was the same name leaving me to wonder what game she was playing. I was told they do not charge a surcharge and it must be visas mistake. I offered to bring the documentation from visa website but she was insistent they weren't responsible and I should call visa back. Went online next day low and behold the charge was removed! Never called and spoke to anyone at visa. COINCIDENCE I think not. Some managerial training might be in order here. Don't know for sure but was told the person in question is a co owner. Great customer relations. read more

Cyprian is one of the BEST bar keeps (and I've seen a few!) in the Westerly area...He is quick with a joke, and a smile!!...

Great place for family parties, weddings, or upstairs bar for watching sports and late dinners alone, business guest or a date. Great views from upstairs bar! Friendly staff. Casual or dressy. Parking great. Prices a bit higher than average. Food is pretty good. Not my go to place for dinner, but definitely for events. It is probably the best upscale place for dinner near the beaches. Has an elevator from parking level to restaurant and up to bar which is great for older people and handicapped. Wednesday is pasta night special!! read more

Just had a very uninspiring, bland , room temperature meal here. Disappointing. Our waitress was so nice and apologetic. Would not recommend read more

This is the worst dining experience we have ever had. Squid appetizer was frozen and freezer burned, sent it back. Fish and chips were heavy with grease sent it back. Baked cod was just as terrible, sent that back also. We told the very nice waitress we did not want to ay for food we couldn't eat. Owner DeMarco refused to come out of the kitchen and rectify the issues. Instead he called the police on us. Great way to run your business. No wonder your restaurant is empty in the middle of summer. Hey Nunzio, your problem is not with your customers, it's with your cook. read more

if you accept a reservation, you should be able to serve customers in a reasonable time. I was looking forward to a leisurely meal, but it was one delay after another. 10 minutes to find the hostess, 20 minutes to get a bottle of wine, an hour to get extra bread and finally receive our appetizers at the same time as the entrees. the meatballs and sausage were okay, the stuffed mushrooms were disappointing and tiny. the steak was pretty good, but I lost my appetite by that point. would not recommend. read more

DO NOT EAT HERE. As I write this I'm sick to my stomach. To start service is incredibly slow.... bit into my stuffed shrimp it was so sour I couldn't finish the first one. I attempted to eat the side of pasta the spaghetti was so hard you couldn't chew it. I never complain about my food but was concerned there was bad seafood for others. I was asked if I wanted anything else when they noticed my plate was barely touched at that point I wasn't trusting anything else and said no thank you. They charged me full price for my meal in which I couldn't even eat. Terrible service terrible food and terrible customer service can't say one good thing about the place. Also provided a 10% coupon given by our hotel and got $5 off a $78 bill.... so to my calculations they can't figure that out either.... stay away from this establishment eat any where else!!! read more

This review is based on the experience we had listening to the Coastal Swing Band on a Thursday night in the banquet room downstairs. The food was ok, not awesome, but not bad. The music, however, was simply stunning. A full 21 musician swing band. The real deal. No cover! They play two Thursdays a month. I personally tend towards rock, folk and jazz, but these guys were incredible. Absolutely worth putting on your calendar. read more

Food was very good but the service was brutal. Our waitress didn't tell us about the specials until we asked, she never asked us about drink refills, and didn't tell us about what the restaurant was out of until after we had ordered. We wanted a bottle of wine with dinner - about 5 minutes after our food had arrived she came back to tell us they were out of that wine. We ordered a different bottle - she came back about ten minutes later to tell us they were out of that one as well, at which point we were basically done eating and said forget it. Wish I could give a better review based on food quality, but the service was awful. read more

The best fish and chips dinner I have ever eaten. Fresh cod in crisp thin batter. Served with homemade French fries and outstanding coleslaw. Serving is enough for two people. I highly recommend this restaurant. Prices are reasonable and waitstaff is friendly and efficient. read more

$1 raw bar during happy hour. Includes oysters. That's the good part. Everything else is pretty weak. Slow service from folks who seem annoyed to be at work. It took 30 mins to get a dozen oysters. The martinis were topped with crushed ice, offering a uniquely terrible crunchy texture. I love oysters and raw bar, generally. $1 is a great deal, so I might go back. I'll do so expecting, and likely getting, very little beyond that deal. read more

This was definitely the worst dining experience I have ever had. My husband took me out for a nice birthday dinner. We ate here because it was next to the inn we were staying at for the night. I should have checked the reviews... Our table was sticky (due to using too much cleaner). I was willing to overlook that...our waiter took 20 minutes to bring our drinks. He probably said 5 words to us the entire time. Our meals were delivered by other staff and they were absolutely disgusting. I had a lobster special and it was waaaaay overcooked and piled with a mountain of dry sawdust stuffing. The potatoes were reheated, lumpy and dry and the vegetables appeared to be from a bag. I'm not picky but this was so bad I couldn't eat it. The worst part...it was $39! My husband's meal consisted of only 4 scallops and a pile of bland risotto. 4 scallops for $28?! When our meals arrived a waitress brought bread to the table next to us. We didn't realize bread was an option because no one offered it to us during the 45 minutes we had sat there before our meals arrived. We spoke to the assistant manager and shares our concerns. She offered me another meal but I didn't want to wait. She offered us dessert (im assuming she meant on the house but never specified). We declined and asked for the check. The waiter brought it and said nothing! no apologies or anything...and it was for the full amount. We paid and left. The worst. please don't go here. they clearly don't care about customer satisfaction. 7 years of bad reviews on yelp and still going strong... read more

Have to trim original review, it doesn't fit! My wife and I looked forward to our Friday night "date night". I was sick with a cold, but I insisted we go out. We decided on Venice as it usually has pretty good food on busy nights. Also, it is near Misquamicut beach where we were going to take a walk afterwards. We ate at the bar because that's just what we usually like to do. She had a wine and I had a club soda. We spent a good deal of time trying to figure out what to have for dinner. I asked the bartender, Katie, if I could get the ravioli (17 dollars) with a side of salmon (no price listed but a side of chicken or 4 meatballs was 4 dollars). She said, "sure, no problem." The pasta was a little heavy but overall it was a good meal. The company was excellent of course. We had a good time. Then I got the check. What should have been about a 50 dollar meal had somehow become a 65 dollar check. Not only had I been charged 17 dollars for the ravioli, but I was charged 18 dollars for the salmon. Now I want you to understand, this was a 4-5 ounce piece of salmon. It was cooked nicely but it was definitely not worth 18 dollars with no sides or dressed up presentation. I'd have been okay paying 8 dollars extra on top of the meal price of my ravioli, but definitely not the price of a whole additional meal. I talked to Katie. She told me the manager wasn't going to do anything about it. I was shocked. I told her to get him anyway for me. It took him a solid 5 minutes to come. I used to work in the restaurant business. I know that a manager should make it his priority to talk with upset customers. I did not feel like a priority. I explained the situation to him. I explained how a side of 4 meatballs, chicken, scallops or shrimp is 4 dollars when added to a pasta meal according to the menu. I showed how there was no written price for adding a piece of salmon to the meal. He explained how it is 4 dollars for 1 scallop or 1 shrimp. I had not realized this at the time and admitted such, but that is truly beside the point as salmon is not listed as a side for a meal. He then showed me another section of the menu that has salmon listed at 18 dollars for a dinner. I then told him that the bartender should have said something along the lines of "Just so you know, the side is going to be 18 dollars", more than the meal itself. The meal altogether cost more than the seafood fra diavolo which has lobster in it! The manager said his hands were tied and he refused to do anything about it. He told me, "This comes from the top" and "The owner won't let me do anything about it." He proceeded to walk away from me as I was talking to him. I paid the bill and left a 10% tip. I always leave a 25% tip, but this just wasn't right and the bartender should have said something to me. My wife and I left the restaurant. I was ticked, but I was determined not to let it get me down. On the way home I went to get gas, but my card was declined. I looked up my account and found Venice Restaurant had double charged me. I was pissed.I drove back to the restaurant and asked for the manager. He took his time again but I wasn't being as polite as before. He saw me glaring at him and decided he better come over. I explained and showed him with my phone and banking app the double charge. He went behind the bar for a few minutes with the bartender to look over their charges. He came back and told me only one charge had been submitted. He said an extra wine was initially charged, but this simply wasn't true. When I initially discussed the cost of the meal with the manager the extra wine was not on the bill. I never gave my credit card until AFTER discussing the bill with the manager. There was no extra wine on the bill to be taken off, ever. I believe they double charged me and when I came in they reversed the second charge and made up the whole "extra wine" story. I again explained my disappointment in the restaurant. The manager told me "I understand" and "I agree". I replied, "No you don't or you would have done something about it." I explained to him how he was extremely rude in walking away as I was talking to him. I explained to him how my mother had her wedding their 7 years ago. I explained how I have eaten there many times and never will again. I explained how I was going to blog and review the crap out of this. The manager just smiled and didn't offer any recompense whatsoever. I said "Now you just stand there." He just stared at me, a twinkle in his eye. I continued, "Look at you, you're getting a kick out of this." I ended the night with, "You're a pleasant fellow. Have a nice night." I will never eat here again and I don't recommend you do either. No one should give business to a restaurant that treats its LOYAL customers so poorly. Also, the issue with two charges to my account is something every wary consumer should be cognizant of. There are other (better) Italian restaurants in Westerly and the surrounding area. read more

The Venice Restaurant is an interesting place. Upscale dining on the first floor, banquet room on the second floor, and the SkyBox Lounge on the third floor. I go to the SkyBox 1-2 times a month to get my dinner, and every visit has always been exceptional. The SkyBox is promoted as a sports bar, but it's really a very laid back, local hangout that might be the best kept secret in Westerly. Yes, there are several TVs and a pool table, and people do go there to watch a game. For me, I go for the food and the opportunity to talk with some of the locals. An excellent sandwich and a cup of coffee sets me back about $11. The place can get crowded, particularly after a banquet lets out. The crowd is usually older. People come by to have a drink and look out the windows at the ocean in the distance. The staff is polite and friendly. It's been my observation that people drink in moderation - probably a good thing, because walking down three flights of twisting stairs might be difficult if you're above the legal limit. (There is an elevator, but I never use it.). Good food, good coffee, excellent staff, nice location, good prices, good customers. But I don't think success will spoil the SkyBox Lounge - let's hope not. read more

I have frequented this restaurant every Wednesday night, for the past four summers. Their Wednesday night all you can eat pasta bar is very good. Unfortunately, the service we received was so terrible that my group will never attend this restaurant again. After overcharging us by over $100 on our initial check, it took the manager over 45 minutes to get the amount correct. After this fiasco, we were promised a free meal the next week. When we showed up the next week, they charged us anyways. I asked to speak with the owner and the manager refused. They just lost a loyal group of customers, because of their terrible service. read more

Remembering good food & reasonable prices, we went there tonight with a friend. Two of us ordered the seared tuna & one prime rib. The tuna was old, Grey & terrible. Prime rib was fair... The bill was a shocker! $32 apiece for the terrible tuna put us on the floor. When the owner came over to say hello, hubby told him bad meal w/ an outrageous price. Didn't even acknowledge the comment and just kept talking, then slunk away. Not going back anytime soon and warned our friends to stay away! read more

If I could give this place negative stars I would. Oysters were not cleaned and came out covered in seaweed. Some were broken in half and we were eating more shells than oyster. Calamari was not crispy and some were covered with oil. My husband ordered the baked shrimp, they were overcooked and dry. The side vegetables definitely came from a frozen bag and the mashed potatoes a box. My "special" was a stuffed salmon, which was not actually stuffed just a pile of mush on top and the salmon was also overcooked. The risotto side had no flavor, I couldn't even finish one bite. The bread was the only edible part of the meal and that isn't saying much. Worst meal ever... read more

This is an interesting review to write as I have absolutely nothing positive to write about this restaurant. I have not written a review like this for many years. We called in advance to make a reservation and to be sure we could bring a bottle of wine ( and pay a corkage charge). We arrived around 5:30 and were promptly seated and told a waitress would be right with us. There was a waitress waiting on 3 other tables but there was some type of drama going on. She would not make eye contact with us ( even though she had to walk by our table to get to the other 3). While waiting my wife commented on the old musty smell of the dining room. After waiting 10 minutes I got up to ask for help and noticed a big meeting in progress at the POS terminal. The drama queen waitress was there with lots of arm waving talking to another lady in a suit and lastly, there was a young lady with an apron who looked like a busser. The "busser" removed the busser apron and came over and said she was our waitress. She noticed our bottle of wine and asked if we wanted her to open it. (I'm not sure what she expected as an answer). She went off and got a corkscrew and began fighting with the bottle. She had no idea how to open it. She ended up breaking the cork and I took the corkscrew and finished opening the bottle. She brought up wine glasses both of which had some crud that we scraped off with our knives while awaiting new glasses. She arrived back with 2 water glasses which we gladly accepted ( remember we have been sitting for about 25 minutes at this point). I asked if there were any specials. She said she had been working a wedding downstairs and did not know about the specials but would find out. She came back and took our orders ( Prime rid very rare for my wife and veal parmigiana for me). My wife's Prime Rib arrived medium rare to medium. She took 2 bites and said it tasted bad and pushed it away. My veal arrived at the same time. It also tasted funny and after two or 3 bites I could not eat it anymore. We paid the bill and went home. Both of us were sick within 3 hours. So, in summary, the building stunk, the dinnerware was dirty, the service was terrible, and the food was bad. It was absolutely the worst dining experience in the last 25 years. read more

overpriced, mashed potatoes were watery and tasted like they were from a box, spinach was salty, cod was disappointing, and the spaghetti with clams was a pathetic serving size. also spilled and leaked all over the take out bag...never again read more

Obscenely overpriced. $11 for six mozzarella sticks doubtless from a 20 pound bag they get from a processed food vendor. Cavatelli "Bolognese" tasted like it was out of a can from Chef Boyardee. read more

Prime rib special is always good. Never had a bad meal or experience here. People are nice and professional, prices are in line with what you get and the service and ambiance in all areas of the store are quite good. Not a 5 star experience but reliably 4 stars every time! read more

The waiter was attentive and refills were quick. He was very polite and attempted to pronunicate each word. He was very descript and knew the menu well. The restaurant is on the fine side but the entry way appeals to be part of something else like a hotel. The menu selection was small. The Caesar salad was large based on the price and anticipated appetizer. The shrimp scampi lacked flavor. Other than the shrimp it was bland. The presentation was nice and they did not leave any shell on (just the tails). The ny strip was well presented and superb. No complaints here. read more

We had our Thanksgiving dinner this year at Venice. The food was delicious, the service acceptable. We had a large party of 17 people and overall the service handled it well but it wasn't overly busy due to it being Thanksgiving and 12noon. The only complaint would be the lack in attention to drinks. Both my husband and I needed refills and ended up finally having to ask for them when she brought the check because we didn't see her for 20 mins before that. Otherwise attentive and friendly staff. The food was very good, well seasoned turkey, great mashed potatoes and stuffing. The green beans were seasoned and cooked to perfections, still a crisp bite to them. All the food was just really great, no complaints there at all. I am looking forward to another visit to try some of their regular dishes, I bet it will be very good. Overall very good food and worth a visit. read more

Great dinner last night and good service as well. Will definitely go here again when we are back in Westerly

Service was very pleasant. That is the only good thing I can say. The atmosphere is dated. Food was mediocre at best. My daughter enjoyed her salad with steak tips. The calamari was too light in color, even when I asked for it to be browned more. Mozzarella sticks looked like the frozen grocery store brand. The eggplant appetizer was tasty but cold. We waited a long time for our entrees. The meatballs tasted weird. My margarita pizza was burnt on the bottom in places. The tomatoes were cut too think and the crust was weird. read more

Food is solid and service was good. The patio is - very nice place to dine. We came here after eating a lot of seafood. My kids were getting little tired of seafood and wanted pasta and pizza. My husband and I wanted more seafood and Venice had everything we wanted. Kids got pizza and pasta. Our au pair for a steak. My husbands and I got oysters and scallops. The portions are huge so keep that in mind when you order. read more

The meal was good however they could have included a salad with it . I requested an IPA and was given a lager staff did not know the difference between one and the other. Service was poor for the amount of money spent in this location read more

Great service, mediocre food, outrageous prices for meager portions. Had to go home and eat dinner after dinner. When I go to the north end in Boston, (I'm from MA originally) and I ordered vodka pasta it was large, creamy and I had enough to take home for another meal. Here it was watery, tiny, flavorless(and I'm a super taster). Completely unsatisfactory. They need better kitchen staff... way to rip off the locals... too bad, I used to like it here.. read more

The bartender Lady upstairs has a total attitude. She's the one who seats you. I was there July 4th 2018. She shouldn't have anything to do with customers. Also the food was so so for such high prices. read more

I can best serve the readers by warning them to stay away. On my first and last visit to this restaurant I was served water and wine in dirty glasses. Upon discovery I was provided clean glasses and expected to pour the dirty wine into the clean glass. The broccoli rabe was tasteless and the grated cheese I requested arrived after I was finished. The main coarse nothing special, and the desert choices were ordinary store bought items. The only thing "special" were the prices for terrible service and even worse food. Thumbs down, stay away! read more

Never again. Horrible Christmas Eve dinner! Nothing special on the menu for the holiday so we ordered from the regular dinner menu. Stuffed mushrooms were tiny, dry and had no seafood in the stuffing. We ordered my sons burger plain (specified just meat and bun) and medium-rare. Burger arrived with cheese, lettuce and tomato and when we said something, the guy said he would take the cheese off! What??!! New burger arrived 15-20 minutes later like a hockey puck!! Not even close to medium-rare. So that was sent back. $80 later, we went to have Chinese food as all of us were still hungry. read more

I gave Venice three tries, and felt generous because one of those dinners was a function and sometimes restaurants can have a little trouble with events that they can handle easily with regular dinner service. No, Venice is just a mediocre restaurant. The service is good, but the food is fair to poor. It is a shame because the ambiance is just fine. The best experience was the pasta bar where I was giving instructions on ingredients and cooking... The worst was when I had to send my dinner back because the overwhelming flavor was of chemicals. The waiter returned (with my plate, no less) to tell me that there were capers in the dish and the chef thought that perhaps I was unfamiliar with their flavor and mistook it for a bad chemical taste. Good grief! Not only unprofessional, but just bad business.. not to mention a bad meal. I wanted to like Venice. It is near my home. It has a great sky-bar and view. But the food does not live up to the atmosphere or location. Go and have a drink then have dinner someplace else. read more

We are staying in the hotel next door and decided to take a walk over for dinner. They were very accommodating to our group of 10 without reservations (though I would call in advance next time). The food was excellent. To be able to please an entire Italian family is nearly impossible, but they did!! Every one of us was happy and all of us said we'd be back. read more

Love to walk over to the sky bar, enjoy some nice cocktails, raw bar and the awesome eggplant parmigiana! Chrissy behind the bar is great and always has a smile and makes everyone a regular. read more

What an unexpected surprise our trip to the Venice Restaurant was! We booked a room at the neighboring Winnepeg Inn for a little romantic getaway this summer, and decided to try our luck at the Venice, even though it is sometimes risky to eat at a "hotel" restaurant. We were very pleased that the food was better than expected, the atmosphere was warm and inviting, and the prices were reasonable for the quality of food. I got a special: the lobster scampi, and my boyfriend got the Thursday steak special. I thought I would be getting the equivalent of shrimp scampi, only with some lobster meat instead, but I got SO MUCH MORE. A huge plate of linguini in a garlic butter sauce came out with not only huge chunks of lobster, a jumbo shrimp, and four scallops, but also a WHOLE STEAMED LOBSTER cracked in half on the plate. It was very tasty and the presentation was beautiful! The Steak special was a three course soup/salad, steak with baked potato and veggies, and a cannoli for dessert. All courses were VERY good- the steak was so tender that you could cut it with a butter knife! The meal was topped off with a generous portion of fresh baked bread and a garlic olive oil to dip it in. They have half a dozen beers on tap, a full wine list, several enticing mixed drinks, and a dessert/coffee list as well. Prices are fair- entrees were between $15-$35. Our waitress was extremely nice and friendly, and the staff across the restaurant were professional and outgoing. We had a great time and would absolutely return again! Thanks for making our romantic dinner so lovely! read more

We are from Chicago and we know good Italian food. Venice is suburb! Their ribeye, pasta, eggplant app and grilled romaine is best in RI! You won't be disappointed with their cuisine. We crave it back home. Cheers to the best bar tender in the Eat Coast, Christy! She has our drunk order on the table before we even open the menu. Now that is service!! I can't believe she remembers MONTHS later. This is a very special spot. Go for homemade goodness and family atmosphere. Sky bar is best view and enjoy the backdrop of the Pacific Ocean thank you to the DeMarco family for making RI and our visits so special! read more

Venice Restaurant - American Near Me - Westerly, Rhode Island

See all

Good food, good service, great views from Skybox. The fried clams are great. They never disappoint. Highly recommended.

We came in at 9:30 on a Sunday night. The staff openly criticized us for coming in late. Then we were served beer on tap which was beyond flat. Worst of all, there was a large insect in my girlfriend's chicken Caesar salad. Avoid this place at all costs. read more

Awesome food and Christy the bartender in the sky bar caters to your every whim! She will make any cocktail you want and remembers all orders and ready to refill the glssses. I had the ravioli dish and the nachos: great !!! This is a must visit ! read more

3.5 stars. Nice staff, extensive menu. Excellent veal marsala and prime rib. We would recommend this place. Evidently the Skybox bar upstairs has a nice view in the summer. read more