I should have written several 5* reviews for the W7th location as they have always had what I was…read morelooking for and were always professional and helpful. Current project is testing out a power supply to see if the power supply is bad versus the motherboard. I went in and was instantly greeted and asked how I might be helped. I asked for Electric testers and was walked to where they are. Whenever I have a project or am about to add new parts to my 68 Dodge Charger R/T, I look to make sure. I have all the requisite tools and if I am missing something, I will swing by Harbor Freight. I am thankful they are close, are professional and helpful with suggestions. I will definitely be back and I recommend all who ask to goto the one on W7th.

This isn't a store I go to often, as it is out of the way for me, and a fair distance to drive…read more I've known more than a few people who just love this store. Sadly, I am not one of those. It's decent, but compared to the new one they opened in Springfield, this store is just terrible. Let's start with this fact it's a fairly small store and it seems cramped. Like, there's no room to walk if there is already someone down the isle you want to go to. This makes shopping a bit harder, if not close to impossible when they are busy. The customer service is lacking. Makes me feel like Walmart has more intelligent employees at times. This would also be when you can find one walking around to help you. Otherwise, you're just kind of left in no man's land to find whatever on your own. I've never had to return anything, so I have no opinion about that. The cashiers are OK, and really just OK. They kind of border on, get your shit and get out, while doing it with a smile. I've never been a huge fan of the store, it would get three stars at best. After going to the new Springfield store and comparing the two, it's barely a two star experience. The simple fact I can't give any specific example of them being terrible, is why it gets two stars. It's simply not an impressive place to go. I'll stick to the Springfield store where I am always greeted, asked if I need anything and shown where the item I need is. They are super helpful, store is big, and it's much closer to my house. Review 179 of 2017.

Loren was superb. Customer Service skills went above and beyond what was expected. His knowledge…read morebase saved two seniors money and grief. Everyone who was asked questions responded in a helpful manner. Not ever as if they were "just collecting a paycheck." I just wish Jerry's was closer to our house.

Staff are extremely friendly and helpful and happy to help, always with a smile. Good prices, great…read moreselection. Left with a healthy plant and a vase that was clearance that wasn't ugly.

great customer service. good products. they took care of me and made sure I had what I needed.read more

Went in looking for a new welder to replace my broke mig. Wanted a multiprocess machine for its…read moreflexibility and functionality. I knew I wanted a Miller 220, and the unit was in stock. The gentleman helping me was David, and he was super kind and helpful. And how can you go wrong with someone named David. Took the unit off the shelf, boxed it. Made sure everything was in the box, and went over each item. Really appreciate the customer service! Thank you!

Five Star Customer Service…read more Lots of different high quality kitchen items. Prices were reasonable and they had good sales. I left feeling very good about my experience there. Thank you Pepperberries!

I just had such a fun shopping trip to Pepperberries! They had everything I was looking for as well…read moreas some great clearance stuff. I was pleasantly surprised by the prices on the non clearance items I picked up as well. The salespeople are fantastic; helpful, knowledgeable, and friendly.

Great folks , I'm the one bolt at a time guy, they never treat me like the pain in the ass iam …read more Wanted to say thanks again to the young Viking counter fella. Thanks for the 5/16 allen! You can't go wrong with these guys.

Fast and friendly service. It's no wonder there were customers coming and going while I was there…read moreand I got what I needed so quickly that there is really not much else I can add.

Well, this shop has aisles of stuff I wouldn't have the slightest idea what to do with, but the…read moreservice was great. The fellow working there (presumably the owner) was extremely pleasant and fixed my broken speaker connection in no time. Highly recommend!

My neighbor could not afford a new DVD player, her old one needed a belt for opening the loading…read moretray. I told her I would have it up and running in one hour. Went to Oregon Electronics, picked up a belt, installed it and returned it to her within the hour. Total cost for the single mom, less than $8.00. Thank you Oregon Electronics ! CW

I had never heard of this business until last week. I know I've seen the building a million times,…read morebut honestly never paid an ounce of attention to what it was. It was simply another building to me. Now that I know what it is, I will absolutely go back. I had called Springfield Rentals because I needed longer bolts than what they had given me for a piece of equipment. I had no problem buying them, but I needed to know where to get them. Finding the right size was extremely difficult before I went to Springfield Rentals, trust me. Tim, at Springfield Rentals told me to come here. He gave me directions here. Told me to pull into the parking lot for Joey's Pizza and I would run straight into the building. Awesome. I immediately knew where I was going based on that. Because that's the only time I ever noticed this business, was when I was going to Joey's Pizza. My friend Coco and I went in, and were immediately greeted by the employee working. I didn't get his name, and I wish I did. I told him I was sent there by the guys at Springfield Rentals, and I was supposed to be the biggest pain in his ass he'd seen all day. The guy working just laughed and proceeded to help us. I gave him the bolts we had, and told him I needed longer ones. He was more than helpful, entertaining, and knowledgeable about what we needed when we explained it to him. Within just a few moments, I'm talking two minutes at most, he had 4 sets of longer bolts sitting in front of me. Giving me plenty of options to choose from. Obviously they have a pretty decent stock on-hand, which kind of surprised me, given this looks like a pretty small place when you're inside. We picked two, just so we had options, as we really weren't sure exactly how long they needed to be. Prices were cheap, I think. It was a whole $1 for 4 bolts. I honestly don't go buying bolts or comparison shopping when I need them, so I presume it's cheap, but have nothing to compare it to, to be sure. I'm of the mind, I just spent $1, so even if they don't work, I really don't care, as I'm not out tons of money. Would I return? Absolutely! It's a great local business (my favorite kind of business to get behind) who is obviously being supported by another down the street. Having received excellent customer service from both makes it that much better, as I tend to trust their opinions and recommendations that much more. I'm also glad I learned about this business, because when I need that weird, hard to find bolt or anything similar, I'm going to save myself the time and headache of trying to search it out by coming directly here. That gives me some sort of peace of mind in itself too. That I will never have to go on the wild goose chase to find something like that ever again, now that I know about this business. Review 106 of 2017.

These guys are the best in the Willamette Valley. For product and service, they kick the…read morecompetition to the curb. Thanks boys!

I do a lot of DIY projects. My projects require lumber and often screws, nuts, and bolts. I don't…read moreknow my way around a hardware store and typically have no clue what the thing is called that I'm looking for. What I appreciate the most about Cascade is that they are always willing to listen to my idea and give me their feedback for what could make it better. This morning, Jake spent 15 minutes helping me to find the necessary hardware for my project. He laughed with me and ultimately found exactly what I needed to make my project great. Thank you guys for your patience and your friendly faces.