I had a series of difficulties with a PC I purchased from them. They attended to the repairs…read morequickly; and when it eventually became apparent I'd simply gotten a bad one, they were very attentive to my having a good experience as a customer. The Manager/Owner met with me to select a new PC, with a generous credit. The only reason I don't give 5 stars here is that the communication with staff leading up to the realization I needed a different PC was confusing and frustrating. They are friendly, but they did not seem attuned to the customer's frustration. Finally, I had to request to talk to the Manager in order to get things to happen, and then he was quick to accommodate me. I recommend them; and I would shop there again because of how they resolved my situation. They have little control over the problems that arise, but it's how they handle the problems that matters. They are small, but they have a quality selection and they seem committed to the individual customer's satisfaction; I greatly prefer them over the "big box" stores.

Don't bother. When you go to this address, you'll find a pottery painting business. Computer…read moreRevolution is out of business, at least at this location. The fact that their web page still points to this Roseville location tells me they are not a reliable computer repair business regardless of where they might currently be located.

11 January I arrived for a curbside pick up order of a phone charging cord. I waited less than the…read moreestimated 10 to 15 minutes before the employee was at my window, thanks! Before leaving I figured I should open it and make sure I ordered the right product. Glad I did because I did order the wrong one, ugh. I went inside and the door attendant directed me to where the cords were and said I should get the correct one and then I could proceed to the service desk. Now that it's a month later I'm doubting my confidence that it was Jamie that assisted me? When I did the exchange she said there was money due and I interrupted saying: yes $2 and.... She said $7. We discussed that I made the purchase with $5 Best Buy Rewards bucks... would those not transfer over or did I forfeit them with the exchange? Jamie called a manager over as they clicked around and made the $5 transfer to the correct purchase! Thank you both for swiftly processing my return, purchase and also get the discount to transfer over, I very much appreciated the wonderful customer service!

I picked up an online order here today and the product that they gave me was clearly used. The box…read morelooks destroyed. I am normally not in the habit of carefully inspecting curbside orders but I really should have. They left the name of the previous customer on the box. I have contacted him and he is less than enthused about this experience, too. I would prefer to not have to drive all the way back to that store, but the customer service agents have not been helpful. I would strongly suggest not purchasing anything that you might use to feed your family. It is clear that they do not pay any attention to what they're selling.

I don't normally post things like this, but I want to caution friends and family about having their…read morephones serviced at the Apple Store in Rosedale Center. I recently went there for a scheduled repair to replace the back glass on my phone. I arrived about 10 minutes early because I hate being late. The employee checking me in had trouble getting the QR code to work at the entrance, but directed me to sit in the back and said someone would help me shortly. About 10 minutes after my scheduled appointment time, another technician came over and asked whether my phone was running beta software. I told her it was. She said they would need to "flash" the software and connected my phone to their computer. My entire phone was then erased. At no point did she clearly tell me that this process would delete everything on my phone, nor did she ask whether I had a current backup. Had I understood that my data was about to be erased, I would have backed up the phone while I was waiting or chosen not to proceed. When I raised concerns, she immediately claimed she had warned me at the entrance. She had not. She then repeatedly stated that Apple is not responsible for lost data, despite the data being lost during the service process without a clear warning or confirmation from me. My backup did not include my messages, many apps, and other important information, so I lost almost everything that was stored locally on my phone. There was no meaningful apology or attempt to help. I was simply asked to sign paperwork acknowledging that Apple was not responsible. At that point, my choices were essentially to leave with a broken, erased phone or allow them to complete the repair and leave with a repaired, erased phone. I strongly recommend using a different Apple location for repairs, such as Apple Southdale or the Mall of America location. More importantly, regardless of where you go, make sure you complete a full backup before handing over your device and require the technician to explain clearly whether any part of the service could erase your data. I understand that customers are responsible for backing up their devices, but I also believe technicians should obtain informed permission before performing a process that will completely erase someone's phone.

Went to the Apple Store in Rosedale today and had a disappointing experience. I waited over an hour…read moreand a half past my scheduled reservation time for a watch repair. The staff didn't seem very friendly and looked frustrated dealing with customers. I get that they were busy, but it still felt unprofessional given how long I waited. I wouldn't recommend this Apple location.

You won't go wrong by calling Greg at Greg's PC Repair. He is very good at what he does, very…read moreknowledgeable and reasonable. He is honest and will give you choices. He is hard working and will have your computer back to you in a reasonable time. Charyl

Great experience! Needed to upgrade memory on my PC tower. Greg ordered the part and installed it…read morethe next day at a very reasonable price.

All around 5 star!!…read more My new "favorite spot" for my computer fixes!! Easy on my wallet, knowledgeable, friendly great people! What a Find! No more Big prices $$ to fix my computer problems. While picking up my lap top they fixed my IPhone also while I waited :*)) Thank You Computer Mega Mall!! Check them out, they don't disappoint. Thumbs up for this place!!

TLDR: Their prices appear to be great deals, but you'll inevitably pay more in inconvenience,…read morefrustration, and wasted time trying to get what you actually need. Dealt with them several years ago for an order of ~10 used laptops. Reasonably priced and free delivery. Quality of the laptops was decent. OK, cool Dealt with them this year for another batch of used laptops. Delivered batch of 10 laptops and told me, off-hand as they were leaving, "Oh I know you ordered each laptop with 8GB of RAM but 4 of them only have 4GB because it's all we had. I'll drop off the correct memory later." Wonderful. Would have preferred to have been warned in advance, so I could ask that they only deliver the order when it was actually complete and correct, but I'm stuck now, I guess. Thus begins an annoying month of waiting, phone calls, and emails trying to arrange for the delivery of the additional memory. Finally, memory was dropped off. BUT. It was the wrong type. Another several weeks of unanswered emails and calls to the poor front desk worker without actually being able to talk to the person in charge of ordering the correct hardware and delivering on the order. At this point, I'm chalking this up to an expensive lesson learned, as I will probably need to just go buy the required memory instead of waiting at the mercy of poor communication and even poorer customer service.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

If I could give them 0 stars, I would. I brought my Mac…read morePowerBook in for a new LCD. They had to order the piece, but couldn't estimate the date of delivery.... I would call to find out the estimated date (if its shipping UPS or FedEx, they give an approximate date, why they couldn't figure this out is beyond me.) They would tell me The would look into it, and never call me back. Finally, they called me to tell me it was in. They did the work, took only a few hours. I brought the laptop home and realized it no longer went to "sleep" when closing the computer. I called them to ask about it, and after sitting on hold for 10 minutes, they got on the phone and told me that I should bring it in, but it would be $110 for a diagnostic!!!!!!! I said you had my laptop, worked on it, I bring it home and it does not work, now you want me to pay $110 for something you screwed up? He said the LCD has nothing to do with the sensor that isn't working on your computer... Funny that sensor worked just fine until they had my computer.... don't walk RUN away from Computer Revolution.

I do not understand why this place has so many good reviews on google. On their website it says you…read morecan email them questions about trade-ins. I emailed them on Monday asking what they might give me for my laptop. No response by the end of the business day on Tuesday so I lugged my laptop into the store (which was void of customers by the way - not sure how they were too busy to respond to my email). I told them that I knew my laptop needed a new battery and one new cable/ribbon, but was wondering if they would take it as a trade, because obviously they could fix it up easily. (Originally cost $1300). Without hardly looking at the computer I was told "no" because of the minor issues with it. I asked, well, then, how much would it cost for you guys to fix it and I will just keep it? They told me that diagnostics would cost over $100 (Even though I TOLD THEM I already knew what the problem was.) Then I asked, well how much would it cost just for you guys to obtain a new battery for me? They told me that THAT would cost over $100 plus labor. (Although online I see it selling for $55 on multiple websites.) This place is a ripoff with horrible customer service. Will never be back.

they picked up my computer, added additional Ram, and returned my computer to me. Their prices are…read morequite reasonable.

Great availability and they fixed my laptop quickly. AND I like supporting small local businesses…read more big thumbs up!

Last time I buy printer ink at this store. Prices have doubled and they no longer honor my discount…read morecard. I'll order online and save 30-40 %. I do websites and fliers that require me to print a lot of pages. I've shopped here since they opened but like many places, it's just not the same.

Purchased back to schools supplies, but the cashier didn't put some of them into our bags. Asked…read morefor a refund and was told we have to return items we never received. Don't recommend.

Phenomenal. David fixed a major issue I had with windows not booting. David was extremely helpful…read moreand knowledgeable in fixing my computer issue. Took the time to make sure everything was running at optimum speeds as well. Geek Squad was going to charge me over $300 for this repair. David was not only extremely helpful but reasonably priced for spending two hours working on my computer and most importantly everything is working ten times better.

From the owner: Computer repair to include desktops/laptops, spyware and virus removal, memory upgrades, hardware…read moreupgrades, operating system upgrades, software installation, printer installation, wired or wireless network installation and more...