Anytime I have a computer that needs repair, I take it to Andre at Psinergy Tech. Service is quick,…read morepersonable and very reasonably priced. I was recently there as my portable hard drive stopped working, so I brought in my old PC tower and Andre was able to access that hard drive directly and transfer it to a new portable drive. I highly recommend Andre at Psinergy Tech.

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.

I had a series of difficulties with a PC I purchased from them. They attended to the repairs…read morequickly; and when it eventually became apparent I'd simply gotten a bad one, they were very attentive to my having a good experience as a customer. The Manager/Owner met with me to select a new PC, with a generous credit. The only reason I don't give 5 stars here is that the communication with staff leading up to the realization I needed a different PC was confusing and frustrating. They are friendly, but they did not seem attuned to the customer's frustration. Finally, I had to request to talk to the Manager in order to get things to happen, and then he was quick to accommodate me. I recommend them; and I would shop there again because of how they resolved my situation. They have little control over the problems that arise, but it's how they handle the problems that matters. They are small, but they have a quality selection and they seem committed to the individual customer's satisfaction; I greatly prefer them over the "big box" stores.

Crashed my hard drive and although they couldn't get it back, they were very nice about trying…read more Ended up buying a used computer from them - $239 - good price , works well, MS XP. Good experience.

I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

Vadnais Heights My…read moreDell Inspiron (18 months old) decided to take a sudden nap. Blank screen, totally unresponsive, -- a lot like a fight with your girlfriend/boyfriend. I dropped my "bratty" Inspiron off at Techie Dudes on a Wednesday and had a nice conversation with Will. (A good listener.) Will said to check back in a couple of days. I called on Friday afternoon and spoke to Erik. Erik said Will had left (service call) but he'd check on it as he had some time. About an hour later, Erik called me back and happily announced he got the Inspiron up and running. All good after five, test restarts! Erik was above and beyond. Genuinely concerned, professional and personable. This level of personal service is rare today. Yes. I absolutely thank and recommend Techie Dudes!

Quick reply to my on-line scheduling request - great customer service!…read more Rob kept me updated as he worked on my failing laptop. He answered all of my many questions and provided helpful information about how to contain costs while still making a big improvement in my laptop performance. Price was reasonable and service was fast. I will definitely use Techie Dudes again!

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

My laptop lost internet, code 10 after I updated Win 11 yesterday. Very sad, very frustrating,…read moreI called around and very lucky for me to speaking with ANI at Silicone Alley. He came over to my house in 45 minutes, fixed my laptop, reset my bitlocker, fixed popup, printer, checked over everything making sure it performance the best! It cost me only 89 dollars as he mentioned on the phone. My lucky day, ANI is a very nice, clean, calm, kind gentleman. He listened what the problems, explained, fixed and teach me what to do. He took extra time for you. Words cannot explain how much I appreciate it. I highly recommended to everyone. Again, thank you so much, ANI! Young Tran 952-457-2425

100% amazing! Ani hooked my little brother up with an amazing PC over Christmas and we've had…read morenothing but positive things to say about it. If you are in the area or are looking for expert custom designed rigs, this is the place to go. The price is very competitive and the support and checkins make it feel very personal as a past buyer. Would highly recommend to anyone looking for a new PC for gaming, schooling or business. You just can't beat quality service!

Velocity Tech Solutions - HIGHLY recommended. I want to just say how amazing it's been working…read morewith this company. While I'm no stranger to them (they were recommended to me a while back and I used their services for a variety of things like RAID batteries and some servers), we recently had a big backup project, and Robbie E. Anne T., and Dylan K. were amazing in helping us pick the RIGHT hardware and software solutions (which actually ended up being even more cost effective than other solutions they could have upsold me on), and providing patience and support throughout the design and implementation phases. They were communicative, patient, and very helpful. I cannot recommend them enough, and I will definitely be utilizing their expertise and services in the future!

Saved the day! Seriously…read more Ann from velocity tech solutions is a hero. We had a server go down and could not find the part we needed anywhere. I called their after hours support line and within an hour I had the part in hand. Great service. Great people. Great company. I will be contacting them for all of our server parts needs. Keep up the great work! Andrew Becker | Director of Operations | Water Park of America