I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

You won't go wrong by calling Greg at Greg's PC Repair. He is very good at what he does, very…read moreknowledgeable and reasonable. He is honest and will give you choices. He is hard working and will have your computer back to you in a reasonable time. Charyl

Great experience! Needed to upgrade memory on my PC tower. Greg ordered the part and installed it…read morethe next day at a very reasonable price.

Steve was great, fixed my computer quickly and charged a very fair price! Would recommend to anyone.read more

Honest and trustworthy…read more You know that feeling when you don't have a lot of knowledge and you're very happy the specialist knew they could take you through the ringer but didn't; due to being ethical and how happy you are at the end? That is the feeling I was left with after speaking with this establishment. Had an issue with my laptop's performance and was about to begin upgrading everything by deductive reasoning. Spoke with this business and they were VERY HONEST with me. We did some troubleshooting and they explained to me why it may be time to just consider replacing my laptop. They don't sell computers, they repair them. They definitely knew more than I could acquire through YouTube University so they could have easily taken my money, but they were honest and gave me options that would satisfy my goal but be cost effective as well. Great place, great company, highly recommend this place.

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.

These super patient and hugely competent guys helped me get rid of a malware virus in less than an…read morehour. They were very easy to work with, and trustworthy. I am so appreciative of all their help. 5 stars isnt enough!

I have been working with Easy IT Guys for about 2 years, and evry employee has treated me like a…read moreKing. They are VERY friendly and they have always solved any of the computer problems I have had. They are ROCK STARS!!

They seemed to be well staffed but the staff maybe aren't very friendly. I was looking for Tul pens…read morespecifically a pack of ball point color pens. Online it said they had 3 in stock. They have Tul pens and supplies in a few different places, I went in circles never finding them (the exact ones I was looking for). I did ask for help and the guy pointed to the areas I already looked even though I explained it said they did have a few in stock. I ended up driving to a different location where I had a similar experience. I decided to try doing order pickup and they did indeed have the item and when I went in to grab it the worker didn't really care what I grabbed as long as it said paid he said. I'd say the store is decently organized but I couldn't find the item I was looking for or get the proper help.

I stopped by this store today with a question re a Lenovo laptop I had recently purchased at a…read morenearby Office Depot. I happened to be in the Edina neighborhood today. I received excellent help from Alex L. He helped me figure out what I needed to do differently with my new laptop, and helped me with getting flash drives and new printer cartridges. Yay Alex L.!

Awful company, awful peopel working there, NO COMMUNICATION SKILLS and has most likely stole and…read moresold our PS5 Console. It has been over a month with no call backs or even after a police report filed. next is amall claims court which i recommend who ever has been scammed by this man should file to shut this this scam company down. Jake is rude, no communication skills, lies about medical emergencies about his mother and friends 4-6 times he answered and low key sounds like a drug user down a tech rabbit hole on some of the calls. I REPEAT DO NOT GO TO THIS COMPANY, WAY BETTER ONES OUT THERE.

I regret not trusting my instincts. Three months ago, I dropped off my Logitech controller with…read moreJake for what he described as a one-day repair (replacing the aux cable). The next day, he told me it was ready for pickup at a specific time. When I arrived, I waited 15 minutes past our scheduled time before calling. Jake then informed me he couldn't meet due to an unrelated personal issue. He also told me the repair was more complicated than expected, suggested trying a potentiometer cleaning instead, and mentioned the controller was now with his employee. I agreed to proceed, since he assured me it would be finished in just a few days. Days turned into weeks. Each time I followed up, the timeline was pushed out--first to a week, then longer--until Jake stopped answering calls altogether. After about a month of silence, I emailed requesting my controller back. His only response was a long message about being too busy to answer emails or calls, while still refusing to return my item or provide an update. When I asked again how this could be resolved, he never replied. Now, more than three months later, no one answers the phone, the inbox is full, and I still have no controller and no resolution. Do not use this company unless you want your items effectively stolen. I'll have to buy a used unit from Ebay in order to continue using my speaker system. I have filed a compliant with the attorney general of minnesota, https://www.ag.state.mn.us/Office/Forms/ConsumerAssistanceRequest.asp

Amazing customer service! Great people and super helpful. Our computer at one of our locations kept…read moredisconnecting from Wifi which left our team feeling frustrated. We called numerous other computer repair companies and were never able to get the help we needed. When called Computer Whatever, they helped us solve our problem immediately!

Amazing job! I was going to throw my computer out the…read morewindow, BUT Abby saved the day! She called me to make sure there was nothing else I wanted fixed on computer! I felt she listened to my concerns, she was very knowledgable about computers and she fixed my computer! Next time I wont wait so long with a hiccupy computer! I will just take it to Abby!!

They have great prices and employees who are knowledgeable. They answered all my questions.read more

The sales staff were very nice, however I have a few bones to pick with this store…read more 1. Online and in store, the product that I was looking for was not there. The lovely sales associate did escalate this problem to their manager and their online inventory was fixed. I very thankful for her help but it would have been nice if it was actually there. 2. There is no cart return outside. It's a pain to bring the cart all the way back in store with a child after loading the car, especially in the winter. 3. Many of the customers need to shower more than once a week, and should consider putting on deodorant. Many of them physically STANK. Basic hygiene is lacking for a handful of their customers. Maybe buy PC and get a free degree? Maybe a reward system would be nice to encourage healthy habits.