My only real requirement going in was that the cameras save to something in my house, not to…read moresomebody's cloud with a monthly fee attached. He didn't blink at that. Everything records to a small box in the hall closet, I can pull clips from my phone, and if the internet's down the recording keeps going anyway. He didn't try to talk me into a subscription and I appreciated not having to have that argument.

less than 1 star ! Their customer service is beyond frustrating. The overseas reps barley speak…read moreEnglish and constantly talk over you. Ask a question and they answer with something that has nothing to do with your question, over and over ! In my area there is no competition, that's the problem !

Super friendly, on time and reasonable prices. Will use again! Highly recommended!…read more You know how some contractors give you one syllable answers and just grunt otherwise? Not this guy.

There I was... A new home owner standing in the snow storm…read morecompletely locked out of my house! Tim was there within minutes with a smile and the most efficient and friendly service with great tips! Thank you!!!!

I've been a customer for going on two years now, and have been very satisfied with the service…read more While we never had a true "emergency", we've had several false alarms (kids pushed the emergency button, opened doors when the lock was set, etc), which were just as good tests of the system as the real thing. One time the alert went off when weren't home, one of my back doors wasn't properly closed and it opened when we were out. Naturally, the alarm went off; within a few minutes their agents were calling me to let me know the alarm had gone off and, via their built-in microphone, were not able to determine if there was anybody home and if we would like to have them send the police over. Another time we opened the door and the police was already there! Without our knowledge, my toddler had pushed the panic button on the keychain FOB, which initiated an audio recording of the premises and called the police over. It was not a true emergency, but it was comforting to know that, if we ever have one, the thing actually does work. Don't let the bad reviewers turn you off! I'm not being paid by vivint, I'm just a very happy customer.

Same awful customer service. if you call for troubleshooting or help on your system, all they wanna…read moredo is sell you an upgrade. I even pay nine dollars extra a month and you have to beg them to come out and look at your equipment and they usually won't do not use this company.

I've had Night Hawk security for about 10 years now and I'm still impressed with its high quality…read moreof customer service they provide. Thanks Team

I've been using nighthawk Security for over 3 years now. The service is great, the monthly…read moremonitoring is competitive and I've had no problems at all.

First class service! Called from CA when my friend's daughter needed help with her car. He was able…read moreto save her trapped puppy in a timely manner and kept my friend's daughter calm during the whole incident. Prompt service and friendly staff. Would highly recommend.

Car stranded at the grocery store yesterday, so called Haji because they're local for us, to tow…read morecar to my house. They were exceptionally communicative, courteous and used extra special caution with my car. They even got it into a tricky space that we wanted but didn't think they'd do. SO HELPFUL!! They were also exceptionally competitively priced, which was a bonus! I can't say enough about them. If ever I need a tow again, (which hopefully not) we will definitely call them!

The internet went out for most of a Saturday, which around here happens more than it should. I…read moreassumed the system was down with it. It wasn't. It had switched over to a cell connection on its own, and the only reason I knew anything had happened was a note in the app saying it was running on backup. That was the thing I was most worried about before signing up, and it just quietly handled itself.

From the owner: Always Secure Alarm Protection is a Minneapolis based family owned security company. We offer a…read morefull line of residential or commercial security applications to protect you, your family and business. We offer a low cost fee base vs the larger more expensive companies.

Tom was the fast getting to me and got my car unlocked fast! Very reasonable! Call Tomread more

From the owner: Lucky locksmith be your dedicated locksmith by contacting us today…read more Your One-Stop Minneapolis Locksmith It can be frustrating working with different providers to meet all your locksmith and security needs. Whether you’re seeking a residential locksmith, a commercial locksmith or if you just locked yourself out of your car or home it happens. Lucky Locksmith is here to fulfill any of your locksmith needs.

See the link below for what Lelch feels is $1,000 worth of work…read more My basement already has Cat-5 wired throughout it and I wanted it to be connected to the internet. The rep showed up and looked at the jacks in the walls, saw them going into the utility room (into an outdated cat-5 switch) and determined that another rep should come out to "set it all up". I then get an email with a bid of $675 and although I felt that was high, I told them to go ahead. Another rep came out, cut off the ends of the already wired cat-5 cords, put ends on them, put them into a switch, and placed them in what I was told as a "compact" box that would make it look nice. They then tested the connections and were on their way. The next day I get a bill for $980 and come to find out every visit, regardless of work, starts at $150 and for that first "consolation" (which was the tech and I speaking for 45 minutes and the rep offering to put two covers on two outlets) costed me $335. Well that was news to me and I was not once told anything about that. The actual box that is supposed to make this whole project, "look nice" is huge, unnecessary, and actually makes it look worse. Then the rep just puts the modem on top, leaves all the old stuff still on the wall, and was done. If you feel that the value added work of testing the cat-5 connections already in the house, cutting the ends off of the preinstalled cat-5 cords, putting ends on them, plugging them into a switch, and then placing the switch into a huge unnecessary box is worth $1,000 to you, then you will get what you paid for. What a joke https://imgur.com/a/f2dzg1Y

My installation experience, product experience (excluding the Control 4 remote), and suppprt/help…read morefollowing the installation have been solid from the entire Lelch team. To be candid, the Control 4 experience is hands down the single component preventing me from giving five stars. The experience with this device has been a challenge. I would highly recommend Lelch for their customer first approach. I would urge you to consider what exactly you're looking for out of a universal system and evaluate whether the Control 4 unit is best for your needs and design.