Tried to help someone obtain repair service for a turntable brand which they don't distribute but is 99% Pro-ject, which they do distribute. Unit needed a new motor which they easily could've ordered from Pro-ject. They totally ignored my email. No response whatsoever despite re-sending the email several times. Unprofessional, rude, and unreasonable in their policy. Find another company that has more respect for you and your investment. read more