Mixed experience!!!…read more Trailer selection for watercraft is very limited and I would suggest looking elsewhere for trailers. I purchased my trailer from St. Boni and was very disappointed. The tie down shackles were poorly placed and the ratchet assembly was poorly designed. One bent so badly, after going over rough set of R/R tracks, I had to replace them. After only 2 times putting the trailer into the water, both tail light popped right out. Apparently, the manufacturer made corrections to the trailer and didn't have the correct grommets for the lights. The Service Department did get a better fitting grommet and replaced the old ones. Service Department... I don't know what is going on there. I have had issues with setting up appointments for service or lack luster communication. When bringing my watercraft in to be serviced and a fault code to be looked at, all I got was "service was complete and the fault was reset." I wasn't notified that my watercraft was ready for pickup until I called to inquire on the status. I was also only told that the fault was corrected and reset. Not what caused the issue. 6 months later, I had the same fault code and spoke with an individual from the Service Dept., they wanted the watercraft brought in to be looked at. I had scheduled the watercraft to be serviced later that week with time and date. When I arrived, there was no appointment scheduled and no one knew anything about my issue. This time I was told what was causing the fault code (unknowingly placed the tie down straps over the reverse gate had caused the fault code). Had I been told this was the issue last fall when I brought the watercrafts in for the fault code and winterizing; I would not have had to bring it back into the shop to be looked at again when taking them out for the first time of the year. Finance manager, for whatever reason, did not leave a voicemail with important details on my purchase or a message to call back regarding my purchase. That caused a headache when I showed up to sign for and pick up my watercraft. I got the shock that the did not go through and they were still working on the issue. Overall, all the issues were worked out in the end but had headaches getting there. On the brighter side... Sales Associate Makenna is AWESOME to work with. She listened to what you want and didn't try to push your decision on what to buy or what to add to your purchase. She is very knowledgeable and what she didn't know she was upfront with you but went out to get the right answer. Her and the store manager did whatever they could to make things right and to make sure I was taken care of. She is the ONLY reason I will go back to this store and the only reason for the 3 star review instead of a 1 star review!!! Give her a pay raise!!!

Have had them fix a couple of can am commanders for me for the last few years now and they've been…read morenothing but great when it comes to communication,and turn around time.they'll even come and pick it up for you if needed would definitely recommend these guys if needing repair. I can't speak on the sales end but repair has been really great

Overall, I really enjoy my neighborhood Ace. The majority of the staff is helpful and…read moreknowledgeable. However, there is one employee (a male with long-ish wavy hair, likely in his mid-30s) who clearly knows his products but often delivers suggestions in a tone that comes across as condescending and judgmental. I'm sharing this only as constructive feedback, as I otherwise have had very positive experiences and appreciate the store and team.

Owner Dave has seen to it that his entire staff, including the young ones, knows the stock, and…read morewhat will do what.

I've been going there for years & they always do a great job? My "go to " shop For everything from…read morebrakes, tune ups, front end work etc. !

They were amazing! Terry and Bill were both super friendly and were able to get everything done in…read morea timely manner!

From the get go Kari was a sweetie-patient and her quote for install of glass never changed and was…read more$100 lower than Atlas Glass. The installer was very accommodating and professional. Clean work and am very pleased with quality of workmanship. Super fast as well. Thanx

got an alternator for hella cheap & it works ! i thought i…read moregot scammed first because at auto zone they tested it and it said its a bad alternator but we tried it and it was just fine !

I brought my car in for rear breaks and paid $600 for them. All is well until I noticed that only…read moreone side of the axel was done. I stopped back in and was told the other side didn't need them. Wrong. No one EVER does breaks on only one side of the axel! That rotor was groved just as much as the other side was. And the shoppe didn't even replace the pads on that side. I was so ripped off!! Probably because I'm a single mother and why not rip off a woman. I gave Len's plenty of business for over a decade and I wonder how many other times I was screwed by them.

Small shop, nice guys and good listeners. Did an excellent job fixing the vacuum leak on my Ford…read more Thanks, john

They are an authorized Evinrude service center yet when I called to get mine in for service I was…read moretold they were not accepting any repairs just winterizations. This is the time to get them serviced so they are ready to go in the spring. I then called a shop in New Richmond, Wi. and was told to bring it right in which I did and it was fixed in 1 week. I would never call Hannays Marine again either for service or to purchase a new boat. If you need service for your Evinrude the drive to New Richmond is worth it Warners Dock knows how to treat their customers!

These guys are my new go to boat supplier. Met with a smile and just being asked if they can help…read moreme, goes a long way considering my previous experiences. Wish I bought my boat from these guys! Well anything new, they get top consideration!

As a general statement, I love this place. Everyone is really nice and very helpful. Now, I…read morenormally don't leave reviews unless it's really good or really bad. They have an employee there named Jackie-I believe. And EVERY-TIME I have been there (at least 2 consistent years) she has been intentionally condescending, rude, very unpleasant, and generally annoyed when asked any questions. Her attitude alone makes me hate walking into this store. If her intention is to make everyone else's experience just suck, job well done. I've even noticed the way she has talked to her coworkers and that alone made me uncomfortable. ‍.

Very helpful staff! They didn't offer the service I needed (not their fault, nobody does…read moreeverything) but they were very helpful in recommending places I could go to get my laser cut keys cut.

It seems like either people really like Gardy's, or they don't. My experience was not good. After…read morestopping in and discussing my Suzuki control box project with Dayton, he said he would be happy to do it. He also instructed me to buy the control box needed and to call him when I had it. After getting the part, I called him schedule a day to bring it in. He said the following week would work. I asked what day works and he said he would call me. No call from him, so I called him and he said he was really swamped and it would have to be the following week. Again I asked for a day and he said he would call me on Friday to let me know the day. Again, no call. So the following Monday, I stopped in. Again he said it would have to be the following week which is now approaching my lake Vermillion vacation time, starting on June 2nd but still ok. I said I needed to have a date set and he said Tuesday, the 26th of May. I arrived on Tuesday with my boat and he told me that he talked it over with his guys and that because my motor is a Suzuki he doesn't want to do the project, due to liabilities, and that I should take it to Hallberg Marine because they know Suzuki. He said if it was a Mercury, Honda, or Yamaha, he could do it. Bottom line: Why didn't he just tell me that from the start? I ended up taking it to Warner's Marine in New Richmond, explained my situation, and Nate Warner fit me in, and they have been great! Again, Dayton should have avoided this mess by not taking on the project in the first place. I rarely write a bad review, but in this case I had to. Now Gardy's has a recent review for future potential customers to see. Also, it looks like reviews aren't posted to their website yet...Hmmmm

We have our boat serviced here every year...any part needed, they have…read more Great service and friendly staff!!