Avoid this store unless you enjoy being misled and disrespected. I stopped in to ask if the items I had were something they'd be interested in buying. I had pictures, detailed information, and a solid conversation with an associate who confirmed, "Sure, we would buy those!" They even looked up the value while I was there. Two days later, after loading everything onto a trailer and driving 30 minutes in traffic, I returned to the store--spoke to the exact same associate, with the exact same items, and the story completely changed. They waited until everything was unloaded before pulling the switch. No explanation, no courtesy, just a waste of time, gas, and effort. And then it went from frustrating to flat-out absurd: I was accused of vandalism and the police were called. For what? Expressing my frustration? Loading my items back onto the trailer? No returning their cart to the entryway from the parking lot. It was humiliating and unnecessary. The Anoka Police viewed the security footage and was like..."What a waste of my time." I could not agree more. This wasn't a miscommunication--it was a lack of integrity and professionalism from the HEAD - down. If you value your time, energy, and basic human decency, consider going anywhere else. The "Head Roach" clearly is better suited for sewers than customer service and sales. Suggestion: Treat people with integrity, Pawn't Waste Your Time America. read more

Atmosphere is alright, good selection of electronics and everything else. The service is alright, could use a little improvement with how they talk to customers... Can't remember her name, but she works the register and is the nicest person there. I'd go here ONLY if you need extra cash or want to buy something used. Overall a pretty decent shop. read more

Awesome job from the young man that helped me with my jewelry around 3:30 today, 10/11. Super job!

Bought a GoPro online. Good product; nice price; speedy, free shipping; great packaging (all recyclable materials, no less!). I don't know what it is to shop in their brick and mortar shops, but their online store is excellent! Tim read more

Dayshawn in particular was extremely helpful, he was patient and educated in what he was talking about. overall awesome experience

Great prices on stunning jewelry. William was extremely helpful. This is a great place to shop. Highly recommend making the trip even with the road construction. You will not be disappointed. read more

Mac was super kind. He helped me by making me feel almost like a "neighbor" even BEFORE the transaction of pawning my guitar for a loan right off the bat. He stayed involved with a caring attitude throughout our time There. It was even 10 minutes till closing and you wouldn't of known, they gave us 100% the entire time. "They" meaning Mac and the two lady coworkers that were working shift with him. The ladies were also super nice and engaging also in making my 5 yr old son and I feel like we were welcome there! I was a local small business owner in ramsey so my hats off to the great customer service I received. Thank you Mac! read more

Cathy is an amazing sales person!! She has helped me find exactly what I need every single time I go in! This store is cleaner than any other pawn America I've been to. Kudos! read more

Friendly, courteous, helpful service. We are very pleased with the transaction and shall return again.

Pat and Melinda were both excellent at helping us out today. I don't go to a pawn shop too often and was impressed how well they answered our questions and went above and beyond. I felt the customer service was excellent. read more

Do not go to this store. I paid $400 for a Verizon iPhone 5, and was assured that it was unlocked, with a clean ESN, and that I would have no problem activating it. The phone had no battery but I could see that the screen turned on when plugged in. I had also been told that they ensure phones are wiped clean and that they can make a phone call, and that they can't sell them otherwise. I get it home and charged up to find that IT HAD A SCREEN LOCK SET. So I just paid $400 plus a $40 protection plan for a phone that was locked. Their excuse is that the sales associate was new. At least I got my money back but I would NOT go to this store if it was the last store open in the world. read more

Patrick is always very helpful and friendly to work with. The store is clean and well organized. The staff is well trained and make you feel welcome. Always enjoy my time in the store. read more