Visited store again on Tuesday. 9-30-25. Once again Mark & Jada assisted me with a purchase. As…read morealways their collective service was superb . Pleasant, respectful & understanding of my needs. 2nd to none. Brian was very fair as well. No doubt i shall return again sooner rather than later. Thanks To Your Entire Team.....Regards Mr. Lee

Bought Samsung tablet online. Best price on internet. Had some questions regarding condition and…read morethe communication was fast and accurate. Shipping was fast and well packaged. Good company to do business with.

I had a very bad experience there. The guy that was working his name is Omar told me that my…read morediamonds were fake and told me my platinum ring was also silver and offered me so many different prices the prices got better the further I walked away from him towards the door. All I gotta say is stay away from the guy Omar Spanish the white guy that's fair deal with him.

Owner was extremely rude and condescending. Openly swearing, seemed to have to one up everything I…read moresaid to him. And as I was walking out the door, he made another rude comment. Extremely unpleasant person to deal with. Will never go back to this store, and will tell everyone who will listen to avoid it like the plague. Horrible, horrible experience. Shame.

Do not bring in corded power tools as they're not taking them anymore. They really need to change…read moretheir advertising about buying tools. Tell people what you don't take so you're not wasting our time and money bringing in things you just decide to no longer take.

Avoid this store unless you enjoy being misled and disrespected…read more I stopped in to ask if the items I had were something they'd be interested in buying. I had pictures, detailed information, and a solid conversation with an associate who confirmed, "Sure, we would buy those!" They even looked up the value while I was there. Two days later, after loading everything onto a trailer and driving 30 minutes in traffic, I returned to the store--spoke to the exact same associate, with the exact same items, and the story completely changed. They waited until everything was unloaded before pulling the switch. No explanation, no courtesy, just a waste of time, gas, and effort. And then it went from frustrating to flat-out absurd: I was accused of vandalism and the police were called. For what? Expressing my frustration? Loading my items back onto the trailer? No returning their cart to the entryway from the parking lot. It was humiliating and unnecessary. The Anoka Police viewed the security footage and was like..."What a waste of my time." I could not agree more. This wasn't a miscommunication--it was a lack of integrity and professionalism from the HEAD - down. If you value your time, energy, and basic human decency, consider going anywhere else. The "Head Roach" clearly is better suited for sewers than customer service and sales. Suggestion: Treat people with integrity, Pawn't Waste Your Time America.

Unfriendly staff and makes me never want to come back. Simply being positive and friendly can…read morereally go long way.....

Me and my buddy went there when I was visiting one weekend to just look around for old Xbox 360…read moregames and such and I told one of the lady's that work there about my move that was gonna happen in may and told her about my 75 inch tv and she suggested to me a cheep and easy way to move all my stuff. That was just the first day. The next day we made a funny decision and walked to get a 58 inch tv and a old sound bar and in the search of what tv we even wanted the two guys that helped gave us a pretty good deal and were really cool about everything. Definitely going again soon

Agreed on a price out the door for a game over the phone and when I showed up to purchase the game…read morethey tried charging more then the agreed price and would not honor the price. Very schetchy sales people and extremely poor customer service! People be aware of terrible and dishonest service.

the customer service was so bad i went in to sell some games and they worker said 28$ for the games…read moreand he asked for an id but I'm a teen so I don't have one so I went to get my cousin from the car and we came back in and the deal was about to be done then the manger was being an asshole and said if you don't have a id then no and as I was walking out he said they can go sell that shit somewhere else and we just walked out but again the manager is a complete asshole.

Stop in a couple days ago had great experience great customer service respectful in and out and…read morecustomer service is hard to find these days so I wanted to say thanks to Jikai for another great experience

What a waste of time at the jewelry counter! Sales person turns and looks and then turns back…read morearound to keep talking to his co-workers instead of asking of you want to see anything. He finally comes over and while we're looking at rings he simply walks away and tries on a ring himself. The other sales person just ignores everyone. Sales guy comes back and just stands there. I had 2 rings I was going to buy but decided to leave. I won't to back. They used to have a good team there.

Selling counterfeit guitars as the real deal. When I brought the info to them they told me I was…read morewasting my time. So I guess they don't care about integrity.

Do not do business with this establishment. They are disreputable and deal in stolen goods. I had…read moreto pay to get back a bike that was 100% absolutely stolen from me. I had receipts for the bike and all 4 pieces of after-market parts on it. The pawn shop owner didn't care AND still charged me MORE than he paid for the bike to get my own property back. Vote with your wallet, folks, don't do business with crooked establishments so that they wither and make room for honest business.

The owner of the New Hope location was absolutely amazing to work with. He was honest and very…read morefriendly. I will never sell or pawn anything anywhere else! Check out We Pay More Pawn. You will not regret it!

We Pay More Pawn... This company sells their stuff heavy on…read moreCraigslist, five pages as I write this. I called about a seasonal item and agreed on a price half of their listing price... it was a weed wip. Their staff asked me to call back in two weeks, nov 1, to complete the sale and give them a chance to sell. They would not honor the deal, and even confirmed the conversation. Glad I called first and did not drive across the metro. Just be careful when dealing with these guys.... From the 3 to 4 negative reports below, just deal with caution.