I had three different rings that needed attention. One needed to be sized 1/2 size larger, one…read moreneeded a new small diamond, and the last one needed prongs checked and a spa treatment. All three rings turned out great and were ready within 10 days at a reasonable price. Highly recommend!!

We went to Look Jewelers to have my husband's wedding band cut off before he had open heart…read moresurgery, as directed by his medical team. The jeweler did it while we waited and did not charge us. He was most polite and I shopped for a necklace for our 11 yr old grand daughter. He had many beautiful pieces at different price points. We like to support local Ham Lake businesses that have great service and beautiful items for sale. Check out Look Jewelers you will be pleased.

My wedding ring main diamond was loose 1 week after getting it back from Kay's (after getting it…read morefixed through them twice prior), and I'd had enough. Dan Gould's was recommended by a friend so we went there. He was there, super friendly. Told us right away what the issue was (wrong type of crown, will always have issues w diamond being loose). Charged a more than reasonable price to completely replace the crown and I had it back less than 1 week later (unlike Kay's, which can be 2 weeks-6 months according to their reviews). Will never go anywhere else again. Love giving a local jewelry store some love!!!!!

I brought a bracelet into have a crack repaired and they soldered two of the links together and…read morebroke the other side of the bar that was already cracked and didn't fix it. The repair job looks awful. I have had the same thing happen here with my wife's ring and they told me to bring it back to make it right and they made it worse they told me to do the same with the bracelet however I am not going to let them damage my jewelry anymore. Do not go here for repair work.

Centennial Jewelers is great!…read more Centennial Jewelers is located in a building with various offices and requires appointments. Typically, they only have one customer/group of customers inside and there is a little waiting area outside. My husband's parents and sister-in-law all got their rings from Centennial Jewelers. When husband got my engagement ring from Centennial as well, it felt extra special. My husband's experience went smoothly while he was designing my custom ring through pickup. He was able To work with Alex to figure out what style, stone, and shape was right for us. I was able to get my engagement ring re-sized for free shortly after the proposal since I thought my finger was larger than it was. I'm pretty sure there is free re-sizing for life. The ring itself is absolutely gorgeous and fairly priced-especially for a custom piece. We were so impressed that we went back to create a matching custom wedding band for my husband. The communication was great. Alex walked us through the process and ensured that he'd call us with updated pricing before he began anything. My husband's ring ended up being absolutely gorgeous and a very reasonable price. As if that wasn't enough, my husband took his mother's diamond from her ring and had Centennial created a pendant for a wedding gift. I highly recommend Centennial. They do excellent work.

Alex did an amazing job on a cross necklace I had made in memory of my Mother. I would highly…read morerecommend.

I cannot recommend White Bear Lake Jewelers enough, especially their master jeweler, Ben. I wanted…read moreto upgrade my center stone, but because my ring has a unique two-sided tension mount, multiple other jewelers told me it was impossible without destroying the ring. Ben was the only one who found a way. He removed the original tension setting entirely to create a blank canvas, then molded and recreated a brand-new tension setting from scratch specifically designed for my new stone. He managed to do this while keeping the rest of my original ring exactly the same. The result is so seamless that it doesn't look like a modification; it looks like the ring was originally designed this way from day one. Because my ring is over 20 years old with numerous side diamonds, Ben performed a full inspection and caught several issues I hadn't noticed. He secured loose stones and corrected a faulty previous repair, fine-tuning the piece until it was objectively a brand-new ring. Ben was also a great partner in sourcing my diamond. I was very particular about the specific grading specs I wanted, which made it challenging to stay within my budget. He navigated the search and found the perfect stone. If you have a complex vision or a sentimental piece that needs expert care, go see Ben. He exceeded all my expectations.

Great service! They do easy watch repairs, needed a battery and they did it in 3 min for $20. Nice…read moreseikos and other pieces there.

I was on the search for a specific jewelry piece, girls I'd bracelet , that could be engraved for…read moremy daughter's graduation into middle school. Time slipped through my fingers and the week of I realized I hadn't ordered it! Panic set in! I call 30+ jewelers & finally when I called here they had it! The piece I was looking for has significant personal meaning & I really wanted to gift it. This WONDERFUL place gave me a 24 hour turn around, calling to confirm it was ready too. So thankful that I had this experience. It's beautiful engraving work, reasonably priced, quickly and well done too! We will be regulars here now.

I've been dealing with this jeweler since he was on Broadway in North Minneapolis. Went in today to…read morehave a watch checked, and it turned out to be the battery. I also had the watch band replaced, He charged me $100 for the service, which is way too much. Don't go to this store--I suspect he charges different prices for white customers and black customers. I will never go back to him ever, and you should not go there also I feel he totally took my money

Absolutely stellar service. When I wanted a vow renewal ring for my wife, I went to the same…read morejewelry store in Maple Grove that had designed my wife's wedding ring and a 10th anniversary necklace because they had done such a beautiful job. And although the former owner had retired and they had changed the store name to Croft and Stern Jewelry, the new owner Kelly explained that she had worked with my previous jeweler for several years and could provide the same custom design services. This was very important to me, because I am fairly particular and love special pieces for my wife to turn out just perfect. So, Kelly and I collaborated on an aquamarine ring (my wife's birthstone) offset by two small diamonds with the 3 stones, Kelly explained, signifying Past, Present and Future. And because my wife's hands are petite and because I didn't want anything that would upstage the wedding ring on her other hand, I explained I wanted the ring to be elegant but not ostentatious. In other words I wanted a sort of understated elegance. Well, Kelly worked with me every step of the way and, since we have retired to Florida, she emailed me images of the ring at every stage of the design, custom crafting the ring to incorporate any design tweaks based on my feedback and was wonderful to work with throughout the process. The bottom line is the ring turned out to be simply elegant and exactly what I wanted. Also the ring was/is to be a surprise, therefore all of the design tweaks, the payment and the shipment of the ring were handled completely discreetly. So, if you'd like a piece of custom jewelry designed for virtually any occasion, or would like to browse the beautiful collection they have in store, I would give Kelly and Croft & Stern Jewelry my strongest possible recommendation.

Shout out to Justin & manager Kelly for helping me with my new permanent bracelet jewelry today…read more The shop is very clean and has many beautiful pieces. I opted to get a clasp on my piece of permanent jewelry and they were quick to accommodate me. Super easy to make an appointment for permanent jewelry as they had openings the same day. Justin was knowledgeable and was quick to help me in putting my piece together. I highly recommend checking them out. They are conveniently located close the Arbor Lakes shopping mall. It was a nice touch to have coffee, drinks, and some snacks available while you wait.

I am so happy with the customer service that my husband and I received while picking out my wedding…read moreband. I had a super difficult time finding something I liked because the style of my engagement ring is quite unique. Desiree was so patient and helpful and really made the experience wonderful. We left the store with a watch and some beautiful sapphire earrings that she helped us pick out as well. She gave us a good deal and made us feel well taken care of.

Sad to say I'm here again writing another review, but unfortunately nothing has changed. I…read morecurrently have four rings from Kay Jewelers, and every single one has had issues. Two of them are brand new, and within less than a month of purchase, a diamond had already fallen out. The engagement ring my fiancé bought me has been an ongoing nightmare. We received it back once with a mismatched diamond. After finally getting that corrected Now, the same diamond that was supposedly repaired has fallen out again -- in less than a month. I also recently got my V-shaped ring back from repair, and within just a few days of picking it up, another diamond fell out of that one too. I just want to be able to wear my rings and enjoy them and not feel like I have to constantly check my hand to make sure something didn't break or go wrong. I work at a desk all day. What is going on with the quality of these rings? What's the point of owning them when they spend more time being repaired than being worn? It's beyond disappointing -- it's frustrating and exhausting. On our last visit, we were told we're basically "celebrities" because we're known for our reviews and complaints. That alone should say something. At this point, only the regional manager will deal with us. While he has been polite and I appreciate his attitude, it doesn't fix the underlying issue -- the quality and service are simply not acceptable. At this point, I would rather have my money back and take my business elsewhere. Extremely disappointed.

friendly and great service! the best i have had at any jewelerread more

I would definitely recommend Miller's Jewelry for your next purchase or repair. Staff members are…read moresuper friendly and helpful. I've brought my ring in a couple of times now for repair and cleaning and they were able to appraise my ring as well. The repair team is amazing! They catch everything and they always make sure you're satisfied.

Found my dream engagement ring here! Everyone is so nice and friendly!! My husband also got his…read morering here. Amazing quality, lots of selections to choose from and they answered all of our questions.

I can't express how happy I am with Innsbruck…read more I went there to pick out my fiance's engagement ring. Both of the ladies who helped me catered to my every need. There was no pressure. I actually ended up making a custom ring. I had them put pink sapphires around the outside bezel along with a black diamond below the setting itself. The girls ordered in my stones then hand placed them into the ring so that I could see see what it looked like before I had them actually set the diamonds. The ring turned out so much more beautiful then I even expected. The coolest part was when the ring was just a tiny bit too big we brought it back just to ask how to get it re-sized and they did it right on the spot! It only took like 20 mins! I really had an enjoyable experience and will return to purchase again.

So... I hardly ever write reviews, but I believe this is a much needed review.... About 5 months…read moreago I contacted David Brenke about a very special timepiece (Patek Philippe) I was on the hunt for & JB Hudson had it "in stock". From the moment I first spoke to David, his professionalism, honestly & follow though is the best I have ever experienced in the world of "sight unseen" purchases. Since that first purchase, I have bought & sold several items with JB Hudson. Each & every deal has been truly fair for both of us. Not only have I found my jeweler for "life", but I made a friend in the process. Who says some good things can't come from 2020 and Covid-19! I would like to express a "Thank You" to David Brenke & JB Hudson for making some great memories in 2020!

Very friendly, helpful staff. Always willing to help out, answer questions, and show watches and…read morejewelry, with no pressure.