Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Owner insisted that the problem with my watch was the battery. It was not and when I asked for a…read morerefund, was denied. I have used this location before and was satisfied with the service but this time, I was not and will not go back here.

Wixon is the best jeweler in Minnesota! Welcoming environment with a great selection of products…read more Will Horton went above and beyond to help me find my husband the perfect anniversary gift.He really made the experience memorable and fun. I sincerely appreciate how Will guided me through the entire process. Looking forward to a long lasting relationship with Will Horton and Wixon Jewelers.

I love Wixon. I have been buying watches from them since 2003. I've worked with multiple of their…read moresales people and most recently with Aaron Talbert who helped me pick and locate the perfect Panerai for my Dad. In a market when watches are hard to come by, he made sure my dad's 80th birthday gift was a show stopper. He moved mountains for me. His recommendation was great. The PAM we landed on was even more beautiful in person. I couldn't imagine buying from anyone else. Thank you, Aaron. Thank you, Wixon. Thanks for helping to make my dad's 80th so special!

Brought in a broken clock and they had it fixed in less than a week for a very reasonable price.read more

got a battery replaced in watch. Next day. watch fell apart…read more No help. No refund. Nice guy, speedy service, crap work.

I had used this business numerous times over the years. The online address shows them to be located…read moreat Southdale as they always were. I found no business at their previous location & no "we moved" sign. No map or roster of stores in Southdale lists their location. I called them but they didn't answer. I wandered around Southdale for awhile only to end up leaving. Whether this is the fault of Southdale or The Fixery doesn't matter. I won't go back.

I have been a regular client of the fixery for fifteen plus years and have always received…read moreexcellent service. Mark is great to work with.

Helpful, knowledgeable service-very reasonable repairs while you wait. I was able to get a necklace…read morerepaired same day-they also have watches and gold chains for sale-good prices

We went to get service done on 12/21/2025 costumer service was awful to say the least. Fasila, if I…read moream getting the name right was who "helped us" giving us a terrible attitude right from the beginning. Once we picked our item up, August helped us which made our experience way better. If you are looking to get good service on a meaningful piece, do not bring it here, even as a first time customer, their attitude was so bad that I felt as if my item (which has been in my family for decades) was going to be disrespected and treated with the same lack of care as our initial interaction with Fasila was. You are better of going someplace else.

Love this place! My customer experience was excellent! Thank you, Caliper Works Watch Repair, for…read morethe new watch and for custom-coloring the hands to make them more visible. Five stars, highly recommended! ~Minneapolis, MN.

I have been looking for a shop to replace batteries in my watches and after reading reviews of…read morevarious places came to Caliber Works Watch Repair. They seem to have loyal customers and I understand why. I brought in five quartz watches and took a seat in one of the two chairs inside the shop. The shop itself is bright and airy with multiple displays of watches and accessories. The gentlemen who did the work commented that four of my watches have the same Swiss movement. I wasn't sure about one of them so I learned something today in addition to getting batteries replaced. Street parking was free and plentiful near the shop on an early Friday afternoon. The price was very fair and the work completed while I waited. They also gave me a card for one watch battery free after five purchased. Since I have one more quartz battery watch at home that I will bring in when its battery needs to be replaced.

Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

Johantgen Jewelers worst work ethics and customer service!…read more Brought in my Citizen Capri watch for repair to Johantgen Jewelers in Crystal, MN. It had stopped working and I had replaced the battery. In the process the hands had fallen off. My fault. I dropped the watch off with the instructions to reattach the hands. A few days later when the watch was returned to me: 1. One of the hands was completely missing. 2. I was told the watch was no longer working. 3. The dial number indicators at 1:00 and 3:00 were missing altogether! 4. The stopwatch feature now zeroed to the 3:00 position rather than the 12:00 position. 5. The second hand no longer ticked at the 7:00 through 12:00 second indicator marks on the dial. I returned the watch to Johantgen Jewelers and was told it would cost another $200 in addition to the $35 I had already spent for the original repair! The owner of Johantgen Jewelers is also the watch repair guy. He proceeded to try and lay all of the blame on me for the list of issues that he himself had caused. He became very upset and defensive when I stood my ground, and started yelling at me that it wasn't his responsibility to correct the issues that arose while the watch was in his care. He obviously knows very little about watches, nor how to repair them. He then hung up on me in a rage. I will be contacting the BBB in an effort to protect others from this type of manipulation.

ER Watch is the BEST WATCHMAKER I have encountered yet. Very knowledgeable and very skilled. My…read more#1 choice ! Marc

There isn't much more that needs to be said. This is the best and only place you should go. Edward…read moreknows his stuff like nobody else in the Twin Cities. Great to work with, best prices and quality work. This should always be your first choice.

For the repair of wrist and pocket watches, this is the place. A craftsman's workshop filled with…read moresupplies and tools of the trade. Courteous service and reasonable prices. Everything that I want for watch repair, I wish that there were other such small businesses.

This was a surprise. The place is not easy to find if you don't have a GPS or know the area very…read morewell. Inside, it is kind of eclectic with many funny messages around. Messages such as: guns have two enemies: rust and politicians are around the place. However, it is worthy. The service is good, fast and cheap. The person who receives you doesn't talk much, but he is very efficient. It took him less than 15minutes to change the batteries of three of my watches for a very reasonable price $15 (TOTAL). I will definitely recommend this place to all my friends. He has all the mini and super machines, and it seems he is really into repairing watches. It is nice to see that. I haven't seen this kind of specialized service before in the US. Don't hesitate, if your watch is damage, take your car and go directly to this store. I don't think you would regret it.

Wes is the guy to go to. If you bring you watch to a jeweler, it could make it to him anyway as he…read moreservices the watches for many jewelers. Cut out the middle man and bring it to him right away. He is fair, honest and does top notch work. His shop is in his basement...wouldn't we all like to work out of our home...he is and it's working for him. Thanks Wes for a job well done!

Just need a new battery for my son's watch and a couple links removed from the wristband. It was…read moreall done quickly and for a very reasonable price. While he was working on the watch Wes, my son and I had a great conversation about the specialized training required to be certified on certain high end watches (yes he is one of a dwindling number of people in the US who are certified), and about fixing antique clocks and watches. I have two watches from my mother (hers and her mother's) that are circa 1940 and 1960 which need repairing, and I will be bringing them here to get the work done.