I saw an ad for shelving on Craigslist, called the number listed in the ad, and talked with 'Pat'. Pat, (as I found out later), runs a resale business called "Showcase Place" in which he buys (mostly) shelving from businesses which are either renovating or moving or going out of business, and he then sells them to the public. He is well-known and well-respected in the Twin Cities area with the many businesses he has dealt with, and he has many repeat-customers. His huge warehouse is full of all kinds of shelving and related items. ... I explained what I was looking for, (on my initial phone call with Pat), mentioned the ad, and asked some questions about the specifics of the used 'metro' shelving he had advertised. He had what I was looking for and we set an appointment when we (I and my hubby) could come and see the shelving, and purchase it. I asked about pricing for the sizes and amount I wanted and he gave a good reasonable price, which was right in line with what he had advertised on Craigslist. He also said that he could have it delivered and I found his delivery fee to be reasonable also.
Pat is a gentleman and an honest, trustworthy businessman. He is friendly, easy to work with and happy to deal with reasonable, honest customers. However, he does not truck with those who try to negotiate super low prices, as if his work is worth nothing. I think he feels that is disrespectful of his labor and effort in running his business, and in acquiring and making available to the public the good merchandise he handles.
So, do your homework beforehand and know what the market price is for what you want to buy, so that you will recognize a good and reasonable, (for both parties - the buyer and the seller), price when it is offered to you.
When all else fails - remember the golden rule - Do unto others as you would have them do unto you. Treat Pat with respect and he will treat you with respect.
He is not hard to deal with. We, my husband and Pat and I, actually sat down and chatted with each other for a good 45 minutes or an hour after we had paid and our merchandise had been collected and readied for delivery.
We wish all merchants did business with such integrity and friendliness as Pat does.
[P.S. - His employee, whom we met that day at Showcase Place and who also delivered our shelves, and helped us put the first one together, Tony, is also a man of the same trustworthy and honest fiber as Pat Sullivan, himself.] read more