The selection at this sports card store is great! They have a variety of everything! The staff are…read morevery friendly and helpful. The prices here are easily the best I've seen compared to all the stores I've been.

Don't buy here. I…read morecalled about three weeks ago to ask about Pokémon Scarlet & Violet single booster packs and was quoted $8 per pack. That's above MSRP, but still reasonable if you can't find them at retail. Yesterday, before making the 30-minute drive, I called again to confirm prices. I asked about Prismatic Evolutions, Pokémon 151, and Scarlet & Violet. The employee knew some of the prices himself but asked a female coworker to help with and confirm the others. I could clearly hear their conversation over the phone. Between the two of them, they quoted Prismatic Evolutions at $15 per pack, Pokémon 151 at $30 per pack, and Scarlet & Violet at $9 per pack. After confirming the prices, the employee repeated them to me, so I made the drive based on the information they gave me. When I arrived, the Scarlet & Violet packs were marked $12 each. I told them I had literally just called and was quoted $9 per pack. Instead of acknowledging that the wrong price had been given over the phone, the female employee denied that anyone had ever quoted me $9 and even claimed that no one had spoken to me on the phone. That made absolutely no sense since I had called less than 30 minutes earlier, heard the employee ask her for help confirming prices, and then heard the prices they gave me. The extra $3 per pack wasn't even the biggest issue. Mistakes happen. What bothered me was the dishonesty and refusal to simply say, "I'm sorry, we gave you the wrong price over the phone." Instead, they acted like I was making it up. To make things worse, another customer laughed and said, "The price is $12 for you, haha." Whether it was a joke or not, it made the experience even worse. What they don't realize is that if they had simply honored the quoted price--or even admitted the mistake--I was prepared to spend a couple thousand dollars that day on ETBs, booster packs, and singles. Instead, they lost a customer over $3 a pack and the way they handled the situation. It felt like a bait-and-switch. They tell you one price over the phone, charge a different price when you arrive, and then deny ever giving you the original quote or even speaking to you. Customer service and honesty go a long way, and this place showed me exactly how they treat customers. Save yourself the drive, your time, and your money. There are plenty of better card shops that deserve your business.

They make it really easy to sell equipment. Their team came to my location and literally did all…read morethe work. I didn't need to worry about anything. Their team is super friendly and professional. It was easy to get someone on the phone when questions came up. If you have equipment you don't need anymore or need to shut down your business, Auction Masters is a great place to choose.

This company has sadly gone down hill over the last couple of years. They used to be an honest…read moretrust-worthy company, but now they are outsourcing their auctions to any bozo that has a garage and a pile of junk. In the past you could trust this company to give a honest description of the item being sold. Now I would not recommend buying anything from this company's site. And if you have any problems with their "auction partners" don't expect any correspondence from Auction Masters, there won't be any. What a shame we have been devoted customers of this business for many years, but we have now taken our business to a different on-line auction company.

Kim's son handled my estate sale in St. Paul. We had some communication issues during the process,…read morebut eventually worked through them until the auction was over and Henry informed me that a mattress and sofa still remained in the garage. When I told him I thought it was in the contract that they removed all items from the house whether they sold in the auction or not he told me he would look into having the 2 items removed. Then I hear from my listing agent that Henry sent somebody into the house and they removed everything inside of it, including items that belonged to my agent that he used for staging purposes, as well as items that should have been left for the buyers like special light bulbs, paint and spare flooring. One of the items that belonged to my agent was a vintage Louis Vuitton handbag, as well as vintage designer boxes and other items. When I communicated my frustration with this to Henry, he turned me over to his mom, Kim. I had not received a receipt for the auction and asked her to send it to me. She charged me $1,700 for the unwanted removal of items, as well as $40 for my portion of the proceeds to be wired to me. When I told her I thought it was unconscionable that she was charging me for removing items that never should have been removed and would not be returned and that I was never told there would be a $40 wire transfer fee, she flippantly told me I ordered them and that was the end of the discussion. You have no recourse with this type of business transaction. You must trust the people handling your auction 100%. I would never recommend anybody doing business with Kim Teaver and Company.

This was a great company to work with to sell and clean out my late brother's estate. i was told…read moreexacy what to expect for each step of the process from taking the pictures of the items all the way though the final clean out of his property. They are honest, trustworthy and professional. There were no surprises The auction was professionally set up with beautiful, accurate item descriptions and i was very pleased with the final sold price on each. They had a crew of movers to empty the house, two story garage, and a large pole barn. They handled all the loading of customer purchases into their vehicles and when the dumpster did not arrive as planned, they brought the crew back on another day at no additional charge above their original estimate. They did not leave until all of the remaining unsold, unwanted items within the house and outbuildings were in the dumpster They were wonderful to work with and I highly recommend them.