This is the 2nd place we went for my daughter today, prom dress shopping. The first place was…read moreGoodwill and we didn't really expect to find much there. The very first dress we looked at, my daughter fell in love with and we purchased. The owners, Dee & Kris, are a mother/daughter team who have had this business for over 30 years and just love it. There is a huge selection of new and used gowns and I highly recommend going here FIRST for your prom or bridal needs. They are wonderful to work with, have lay-away plans and will do what they can to get you into the dress of your dreams!!

Classy Consignment should not be overlooked for reasons of selection but also focus on genuine and…read moreexceptional customer service. I arrived with no small feat, to find a semi-formal dress for a wedding (the next day) and Dee and Chris helped me, and within 20 minutes... I had the perfect-for-me, Alfred Sung, dress and felt like a princess. They are awesome. The only suggestion, would be to expand their location. They are awesome!!

this lady was so disrespectful, my mom was asking if she could somehow get her amethyst ring to not…read morebe foggy, and she was saying a bunch of disrespectful things about the ring and saying it was "cheap" and "fragile" and my mom was asking if there was an cleaning stuff she could buy to clean it, and the women said "i suggest just using soap and water" like? just so disrespectful (i dont know her name)

This is a five star business all the way. Thank you to Andi for working with me and my family for…read moremy grandson's fundraiser. Their generosity in their donation is beyond words. I have posted on Facebook to all of my family and friends that if they want good service, good people and quality jewelry this is the only place to buy from.

I had a very disappointing experience at Plato's Closet. While I was in the store, I witnessed…read moreemployees behind the register examining a skirt and making jokes and gossiping about the condition of the garment. Regardless of the reason, customers deserve respect and privacy, and I found the behavior unprofessional and inappropriate. I also brought in around 35 items from brands including SHEIN, American Eagle, Target, Shark, and Hollister. I understand that buy decisions are based on current styles and inventory needs, but the way the staff conducted themselves made the experience feel uncomfortable and disrespectful. I hope management addresses employee professionalism and reminds staff to treat customers and their belongings with courtesy.

Workers are lazy and don't even look through bins, I know how I placed my items in the bins and…read morehow they were folded before I arrived and when I picked them up only things on the top were moved not even halfway down. Told items were "out of style or had flaws" when 90% of the clothes are brand new with tags, very popular name brands that are flawless and never worn. WASTE OF TIME!

I like Goodwill because they always have something different , and some things hard to find . I…read morewish I could go there today

I often frequent this location because it's the closest to me. However, I wouldn't recommend anyone…read moregoing out of their way to go here. This store is clean and amazingly organized. They seem to usually have a lot of staff about that tend to be in good moods. I sometimes feel that they don't have a lot of merchandise. (I don't always find something...) But that's why thrifting is fun! My main complaint is that on multiple occasions I've had to wait more than 5 minutes to check out when there's only 1 register open and 3 employees available. If I didn't live so close I wouldn't go.

I am excited to bring in brand new dresses because they were so wonderful to talk to on the phone!read more

Went looking for my wedding dress. The two women working were the absolute nicest and down to earth…read morepeople I've dealt with. My sister was with me and has two children who tagged along and as we were trying on dresses the ladies sat with the kids and held the youngest so my sister could help me. They sat with us and gave their input and made the experience so smooth and easy. Made me feel so comfortable and helped choose accessories too. The best experience I could've asked for and we found the best dress at such a great price! They even stayed past close with us to make sure everything was perfect!

2018 is here, and even though it keeps snowing in Minnesota, it still is spring, and you could be…read morecleaning out your closets. Goodwill is close to the house, and they take a wide variety of goods and with the drive-through drop off it's easy to minimalize your lifestyle. If you have any skeletons in your closets, leave those at home. The Art of Swedish Death Cleaning and Goodbye Things got me jumpstarted to donate, recycle and reuse for 2018. We live in a small house (yay, less cleaning) and I'm working on making a combination home office and guest sleeping space. Moving things on and not having excesses is a great way to accomplish that goal. I like how simple dropping things off at this Goodwill is. The young man who accepted our donations was helpful, fast and courteous. In the vehicle were an odd mix of furniture, household goods, stuffed animals and knick-knacks and now all of them are on their way to make someone else's day. Less really is more.

Called twice to give heads up that i had a 17' U-Haul with lots of furniture. Both calls the reps…read moresaid that was "ok" or "i will let management know". i arrived and the older, female managers appeared. I yelled twice from the truck (on opposite side of where they were standing in the bay) to confirm if i was parked ok. they never reply until 4th attempt with "i don't care". Got out of the truck and they proceeded to say that "we cannot help unload". what??? My point to them was it sure would've been nice to let me know when i called twice before. One said "i would've told you". pfffft....does lots of good now. i retort, "your staff didn't tell me". obviously the management is responsible for staff performance/training. all they are concerned about was that i not talk so loudly. mind you i was not yelling or berating but upset yes. that i had a 17' foot U-Haul stuffed to the gills with furniture weighting between 20 lbs and 250 lbs. So yes i did it but that is not the point. they should've let me know. they kept saying "it is b/c of covid". i pushed them on this and then they changed their answer to "it is policy". sheesh...they have a Goodwill store full of people, they both were not wearing masks mind you, and they are now all of a sudden afraid of covid? of course they do not say "thanks' for the donation. greedy, unprofessional, and worst - unreliable. never again will i donate to them. if i had known they were representing Goodwill, would've at least taken to another store location. Worst managers, incompetent.