I had a very disappointing experience at Plato's Closet. While I was in the store, I witnessed employees behind the register examining a skirt and making jokes and gossiping about the condition of the garment. Regardless of the reason, customers deserve respect and privacy, and I found the behavior unprofessional and inappropriate. I also brought in around 35 items from brands including SHEIN, American Eagle, Target, Shark, and Hollister. I understand that buy decisions are based on current styles and inventory needs, but the way the staff conducted themselves made the experience feel uncomfortable and disrespectful. I hope management addresses employee professionalism and reminds staff to treat customers and their belongings with courtesy. read more

Workers are lazy and don't even look through bins, I know how I placed my items in the bins and how they were folded before I arrived and when I picked them up only things on the top were moved not even halfway down. Told items were "out of style or had flaws" when 90% of the clothes are brand new with tags, very popular name brands that are flawless and never worn. WASTE OF TIME! read more

Brought in 3 totes of clothes waited 30 mins for them to tell me all of it was "non casual items"?? Went back to my car to find out nothing was even touched everything folded the way I left it! They looked at the top 3 items and declined everything! Had many name brand items with tags still on very disappointed. Not to mention I brought an entire box of jeans and said no to all of it so I'm confused what their looking for if not jeans. read more

Plato's Closet - Brought in 3 totes of clothes - Used, Vintage & Consignment Near Me - Coon Rapids, Minnesota

Cool place with good deals. However the goodies are very rare and you usually see them at the front as you enter whether it's for men or women. The place was busy and it was clean. read more

I Visit this location often!! Anytime I have any extra clothes/shoes laying around unused! They take a lot of what we bring in!! Almost all. I have never had any problem with an unfair offer either! The wait can be long sometimes but If they seem busy I just come back another day. read more

This location has horrible customer service. Went to drop off clothes, was told it would be 20 minutes. Came back 45 minutes later and was told it might be another hour but "not really sure". I said okay, no problem. The lady assured me she would call me when they were ready. She never called, so a couple hours of waiting around I called back. She responded with yes we are ready for you! I went back, and they didn't take a single one of my items. A huge basket full, some never worn items and brand items. I was rudely told that they are "high inventory" and not taking much of anything. If this is the case, let your customers know that ahead of time!! My plan today was not to wait around for 3-4 hours to get 0 dollars! If anything when I called, I should have gotten the heads up of by the way, we didn't take anything. I told her that I was upset, she ignored me and walked away. This has not been my first unpleasant experience at the Coon rapids location. Not to mention, observed one girl on the phone with a customer rolling her eyes to the other worker about whoever was on the phone. Could you be any more unprofessional? Easy to say, I am beyond unhappy. Learn some damn customer service and at least apologize for inconveniences and acknowledge when someone is talking to you. read more

Store has a solid selection but selling here is impossible. Clothing never worn has been given the "Ware and tear" reason for not being bought several times. In-style shirts and tops are turned away for not being "in style." I understand they can't buy everything and they have to make a profit, but selling clothes here is a no-go. Roseville buys at a better rate and frequency! read more

I got to the store at approximately 530 and they proceeded to tell me that they close early on Sundays which is not true because I am a regular customer and have went there on Sundays when I told him they still had 30 more minutes before closing they proceeded to get very disrespectful and give me very unpleasant looks I will not be back after this terrible service and I don't recommend anybody wasting their time or profiting this store they don't care about their customers . read more

Definitely disappointed. I've brought bins upon bins of clothes here. Sorted from things never worn, still with their tags to the things that fit their standard of being clean, unstained, and unwrinkled. I've never worn any of these clothes more than once even. The first few times I was turned away for them being out of style and this last time I got turned away for no reason. They had a whole 24 hours to just write the reason on the slip.. the lady there said it was probably because of wear but over 75% of these clothes still had the tag. Brought the same bin to another Plato's and they bought over half.. really stop to read these reviews because I should've first as I guess im not the only one whose had this issue. Along with the staff being rude teenagers who need better management. If you're going to turn down massive bins of clothes and leave over half of them untouched you should be able to at least give a proper reason. If you're gonna hold your store to "designer clothes" then you should at least keep it clean too.. Shameful. read more

They're selective on who they'll buy inventory from, not what the inventory is. You can bring really great stuff here and they'll go through your whole bag and shuffle it back together, but not buy any.. yet their store is filled with lower quality brands and items. I've read online from others that they don't look at everything either, and I believe it. I've been going to different Platos Closet locations for 5+ years, and this one always seems to be the unlucky location. Don't waste your time trying to sell or buy here. read more

Despite how much I despise this place I still shop there because I can't find any ONE store that works for my body type. I used to go to the one in Roseville but after they left Har Mar, they seemed to go downhill even more and Coon Rapids is a bit closer to me. The most irritating thing is how they handle incoming items. On multiple occasions I have come in with current, good quality, brand name clothing that is in good shape, and had it rejected because "it's out of date". Alright. So my Guess jeans I bought last year and grew out of like a fattened calf are apparently an unacceptable item. No biggie. Actually...it is a biggie because as I thumb through their racks I see that 90% of their clothing items are pilled shirts from late 90s, early 2000s, with sky rocket price tags. I won't buy anything other than jeans from this place and it's a rare occurrence when I can find something that will even work that wasn't robbed from the 1970s. The staff are my favorite. I have to do a where's Waldo just to find one of them so I can get a fitting room. Finally I'll approach one and get eye scanned from top to bottom with a condescending "yeah?" Ok so I'm 23 but look 35. Shut your trap. I proceed with a smile and try my items on, walking out with one pair of jeans that shouldn't have cost me that much. I would give this place 1 star except that it's my fault I keep going back cuz of my growing waistline and shrinking wallet. Can't keep up. Bottom line is that I don't know how this place survives. They claim to sell only current clothing in good shape but the lie detector determines that is a lie. Most everything is in bad shape and overpriced. Staff are rude. Their ability to be picky with customer clothing is awesome...except the way they do it makes no sense. Their stipulations should be that if the clothing is within the last 5 years, in good condition, and CLEAN, they will take it. read more

I'm so disappointed. I drove 25 minutes to get to this store to buy something. I knew exactly where its located and needed to quick run in and get it, only to find they'd closed ten minutes early! I'm disappointed by this customer service and the employees inside who obviously could see me standing there and just ignored me. read more

I understand they are full on inventory and are looking for only certain items. However, I would at least appreciate eye contact and a friendly attitude. Teenagers need to be trained better by management. read more

They didn't even open out bags or look through our clothes. They claimed they were all dirty even though they had all been washed or never worn. Would not recommend. read more

The girl working was extremely unprofessional. I just had a few items to sell and after I filled out the little sign in slip, she said it would be about ten minutes. I wasn't going to buy anything, so I wandered around a bit. I noticed she went back to working on stocking some jewelry. I figured she wasn't authorized to do any of the buying and that someone would be back shortly to help me. Not true. She waited until she was completely done with her task, helped a couple other customers, then finally I noticed her looking up my stuff on the computer. After, she set it on the floor and went back to doing other stuff. I thought, ok, she checks it in but someone else must have to give final say. Then I saw another employee come in and start doing some stocking and random other stuff. Okay, this must be the one that will help me. But the first girl never said a word to her. So, me, being a very patient person, wandered around a bit more, but close to the register. After about five more minutes, I noticed my name was on this white board behind the sales desk. Hmmm, does that mean they're ready? I asked, and indeed it meant that. Why didn't anyone tell me that's how things were done? Why did the clerk wait to look up my items while she stocked merchandise?? Talk about extremely rude. Communicate with your customers. Explain the process. Help customers before you finish stocking merchandise. This is retail 101. read more

This place is god awful. Seriously so awful that if I could give it zero stars I would. I brought in six dresses that had only been worn one time. They were either from a store like Express or online places like Lulu. One of my dresses still had a tag on it. She told me she would take two of the dresses and she would give me $7 for both, meaning &3.60 for each. I burst out laughing considering how terrible the store smelled when I walked in and noticed some of the cheap, crappy looking rags hanging on the nearby racks. If I wanted to give my clothes away and have them sold for way too much money I would have donated them to Goodwill. My daughter brings her clothes to the Duluth location and they pay good money there and the store doesn't have the stench of a meth flop house. Save yourself a trip and donate your clothes to a needy teen and write them off on your taxes because after leaving this place, you'll feel like you need a shower. read more

This store is trash. Impossible to sell anything--even if your items are brand new and have tags on them still. The employee's don't go through the clothes you bring in half of the time, one of my bags was completely untouched. Disappointed. 0/10 stars. read more

This location is hard to sell even top brand clothes because it's not the trending style of the moment or because they don't think it would sell. Came to stop in today and they are still not open and it is 11:30am and they were supposed to open at 10am. No sign or anything as to why they were closed just no one was there and door was locked. read more

Plato's closet is a great place to get some great quality brand name clothing. Be warned they are extremely picky when they are buying, so don't be surprised if they don't take very much, but you get paid a lot for what they do take.(example, they took 1 pair of jeans, a sweatshirt, and 2 t-shirts and paid me $25!) Most the stuff they have in the store is very reasonably priced, but some is a little pricy. It is very easy to find anything you might need and want. Overall, it's worth checking out. read more