Completed an upgrade and restored performance to a 12 year old PC…read more Great repair follow-up and all at a very reasonable cost. I highly recommend their service.

Excellent service , very knowledgeable and honest! The technician was on time and worked…read moreefficiently on my compute. He was able to find and solve the issue.

Running a home based business and having computer problems means bringing someone in - but when…read morethat person is Paul, he knew exactly what we needed and made us feel comfortable with his suggestion.

I recently changed from Comcast for my Internet and TV service to USI and Sling-TV. USI had Paul…read moreBurnstein at Gadget Guy MN contact me to walk me through the process. He emailed to find out what I wanted to do in terms of services, recommended all the equipment I needed for WiFi, for my streaming service on TVs. Communications with him were excellent from beginning to the end. When I finally got my services set up, Paul came to set up my router and WiFi, each television set and made sure all my electronic devices like my laptop were functioning. He did a great job of explaining what he was doing, what the equipment was for and patiently answered all my questions. He trained me on using the new services and equipment. He was so considerate of my expenses, he removed the batteries from the equipment I had to return so I could use them. I was totally satisfied with the service he provided and highly recommend him.

I contacted The MacGuys for a new MacPro set-up and backup of my 10 year old Mac. His team was was…read moreprompt, professional and scheduling was easy. Tim was amazing- He provided all necessary set-up services, walked me through the new features of the Mac and went over and above with all of his help. I work remotely between Chicago & Excelsior so it's important for me to have quick tech support. I highly recommend The MacGuys for any of your IT requirements.

These guys are AWESOME. Called me back twice after hours, not knowing me from Adam, and I was in…read moreOregon. They sabe the day. The are the best. Thanks again.

Customer service was terrible . Was trying to get an installation on a system . Started talking to…read morerep at 7:48 and was still talking to rep at 8:39 .

4 separate scheduled "appointments" for service cancelled about 30 minutes before hand. This is by…read morefar the worst, least professional company I have ever attempted to work with. After the cancelled appointments and being jerked around for a week and a half, I still wasn't able to get my issues resolved and had to go to another company. If you have been forced to work with HelloTech by Xfinity, you are better off cancelling Xfinity and setting up with another ISP. Absolute disgrace.

I moved recently and needed my home network set up which I have no idea how to do myself. I also…read morehad a TV I needed put up in my bedroom, plus wanted to purchase another one for my living room. After googling places around me I called this company to help me out. First was the network setup. Brandon, one of the co-owners, came over and set it up quickly and told me what to do if I ever unplug the system to start it up again. Then he mounted my smaller tv in my bedroom above my closet and created spots in the wall to hide the wires and tied them down do I can't see them at all. For the living room he recommended Sony as the only tv I should ever go with so I got one through him and he mounted that as well, also keeping the wiring very neat and descrete. I was honestly impressed by the speed and precision of knowing where was best to mount it based on my couch and what would look best at that eye level. I would definitely recommend Northstar with any technology or network set ups.

From the owner: Custom Home Theaters, Networking and Wi-Fi, Lighting Control, LED landscape Lighting, Home…read moreAutomation, Distributed Audio/Video, Home Security Systems, Surveillance Systems, and Motorized and Non-motorized shades.

The location doesn't seem to matter. I ordered a network amplifier (Sonos product) and set an…read moreinstallation via GeekSquad to bring the part and install in one happy, easy visit. Several automated emails, texts and information sent that I needed to fill out & respond to in order to ensure the appointment would go swimmingly. As advertised, I get a text the night before the appointment stating the arrival window to be between 1:30 & 5:30pm. Game on. On the day of, a notice arrives that allows you to "see" a closer window for arrival. It suggests that 2:20pm is a likely arrival time. I arrive at the installation location roughly 2:30 anticipating a simple and smooth install and music streaming throughout the home inside of an hour. About 3:30 I attempted to find the screen that shows updated arrival time and the website suggests there is no appointment scheduled. I call and the system states that it appears I am waiting on an appointment and to go to the website for any updates. No texts, no emails received since an early morning text. I call back. Go through the maze of prompts. The unintelligible person on the other end, states that the appointment had been cancelled because the part I bought a week earlier had not arrived. Understanding that I won't be back to music filling the home this afternoon, I suggest to the off-shore "employee" that if the part hadn't arrived, then why the text the night before and note the day of regarding the nice little 4 hour window was still being planned for our friends from GeekSquad (a BestBuy affiliate) later in the day. This prompted or shall I say the computer prompted the "employee" to suggest that I would have received an email with any changes in the process. Yep, sorry but I never did. This was promptly followed by a demand that they cancel the entire order and that I indeed will wait for the communication to come across showing the refund in full to my account. Lo and behold that came through nearly immediately. So a painless effort of ordering and setting up an appointment online, leads to 3 hours away from productivity and absolutely no progress in fixing the issue. My strong opinion is to never purchase, order, or plan to visit or schedule an appointment with either BestBuy or their service arm GeekSquad. please avoid the pain of attempting to deal with this hometown (I live in Minneapolis) company. Simply a miserable experience. NOT A BEST BUY. Unfortunately difficult to give less than a 1star rating.

I entered store. Three young men were standing up front talking to each other. Not one said a word…read moreto me. I went to I- phone section and stood looking around for a good ten minutes. Not one employee said anything when they walked by. I finally pulled out phone and did a short video. After fifteen minutes I decided to leave. Too many Best Buy stores to come back to this one. See video.

Simplified Tech is the only way to go when it comes to any smart home technology, whether it's…read moreinternet, ethernet, security, home audio, or TV installs. I'm pretty handy and will take on virtually anything, but after having Johnny Davy work with us on a whole house renovation, I will never waste my time again trying to do what Johnny can do at a much smarter level. In the end, you'll have a solution that adds real, lasting value to your home.

I found Simplified Tech here on yelp, and they were the first company I came across that really…read moreseemed to do the kind of service/home internet consulting we need at the moment. I've just started working with Johnny today. We moved into our older, remodeled home about a year ago and have been chipping away at our internet issues. I left him a message and he got back to me very quickly and discussed our current issues and objectives. He recommended starting with a new router to go with our mesh system, and some other troubleshooting steps, as well. I'm sure this is just the beginning as we have many opportunities to make our home smarter and simpler to use. Even though I didn't put any money in his hands today, he could not have been more helpful or friendlier or more willing to help.