Al did a fantastic job installing the mount for our TV above a fireplace. He was quick, efficient…read moreand professional. Excellent workmanship - he even took time to secure our Roku and hide the wires behind the TV. I would highly recommend him to anyone looking for A/V install work.

Al was so professional. He was very responsive and knowledgeable about the job. Mounted 2 TV's for…read moreus which were perfect. Would absolutely recommend him! Great guy.

Before the visit, Neil explained the options for mounting hardware and HDMI cables. During the…read morevisit, Neil assessed the stone above the fireplace and found a place close to where we wanted it within the installed electrical panels. When finished, Neil gave a "pull-up test" to make sure it would hold. Great to work with. Would call again.

Neil is knowledgeable and was an absolute gift to the mess another AV person left behind my video…read moreand sound system wall. It suddenly reared it's ugly head when I made a few internet/tv changes!! He was fairly priced and walked me through my bucket list theater that we will be adding by year end!!!

Ryan, Jim, and team have been phenomenal to work with! We constructed a new home, and Ryan quickly…read moreadjusted to my level of understanding and needs when we had the scoping meeting. The install was top notch, and they were quick to work with me in adding/installing security cameras as well as ensuring everything was installed per the internet service providers specifications. They went the extra mile to help us work with the ISP to get internet to the home in an expedited manner. Thanks for all the help!

Great service. Prompt, efficient and professional. Responsive to our call when our systems sound…read morewas not working. Had a solution within 12 hours. Would highly recommend. Hi

I called and asked for someone and was promptly hung up on by their receptionist, "Nicole." That…read morewas rude and uninviting. There has to be better customer service somewhere else.

See the link below for what Lelch feels is $1,000 worth of work…read more My basement already has Cat-5 wired throughout it and I wanted it to be connected to the internet. The rep showed up and looked at the jacks in the walls, saw them going into the utility room (into an outdated cat-5 switch) and determined that another rep should come out to "set it all up". I then get an email with a bid of $675 and although I felt that was high, I told them to go ahead. Another rep came out, cut off the ends of the already wired cat-5 cords, put ends on them, put them into a switch, and placed them in what I was told as a "compact" box that would make it look nice. They then tested the connections and were on their way. The next day I get a bill for $980 and come to find out every visit, regardless of work, starts at $150 and for that first "consolation" (which was the tech and I speaking for 45 minutes and the rep offering to put two covers on two outlets) costed me $335. Well that was news to me and I was not once told anything about that. The actual box that is supposed to make this whole project, "look nice" is huge, unnecessary, and actually makes it look worse. Then the rep just puts the modem on top, leaves all the old stuff still on the wall, and was done. If you feel that the value added work of testing the cat-5 connections already in the house, cutting the ends off of the preinstalled cat-5 cords, putting ends on them, plugging them into a switch, and then placing the switch into a huge unnecessary box is worth $1,000 to you, then you will get what you paid for. What a joke https://imgur.com/a/f2dzg1Y

My installation experience, product experience (excluding the Control 4 remote), and suppprt/help…read morefollowing the installation have been solid from the entire Lelch team. To be candid, the Control 4 experience is hands down the single component preventing me from giving five stars. The experience with this device has been a challenge. I would highly recommend Lelch for their customer first approach. I would urge you to consider what exactly you're looking for out of a universal system and evaluate whether the Control 4 unit is best for your needs and design.