Very nice and efficient vendor! Everything was seamless! Came to my home to deliver my computer!…read moreGreat customer service!

You won't go wrong by calling Greg at Greg's PC Repair. He is very good at what he does, very…read moreknowledgeable and reasonable. He is honest and will give you choices. He is hard working and will have your computer back to you in a reasonable time. Charyl

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.

Mark is topnotch. Professional. Courteous. Knowledgeable. Confident. Trustworthy. My MacBook…read moreAir was eating up hard drive space. After numerous unsuccessful trouble shooting trips to the Apple Genius Bar, I contacted Mark and soon received a text message with a few questions. He met me at my home on a Friday afternoon. We determined my hard drive needed to be wiped clean and reinstalled from my backup. He took my machine home and kept me informed via text. Mark returned the machine to me on Sunday afternoon. Before he departed we turned it on and made sure everything was working . Amazing service.

What do you write about a service that is prompt, incredibly thorough, and a pleasure to work with?…read moreI suppose "perfection" will do.

I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

Anytime I have a computer that needs repair, I take it to Andre at Psinergy Tech. Service is quick,…read morepersonable and very reasonably priced. I was recently there as my portable hard drive stopped working, so I brought in my old PC tower and Andre was able to access that hard drive directly and transfer it to a new portable drive. I highly recommend Andre at Psinergy Tech.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

Awful company, awful peopel working there, NO COMMUNICATION SKILLS and has most likely stole and…read moresold our PS5 Console. It has been over a month with no call backs or even after a police report filed. next is amall claims court which i recommend who ever has been scammed by this man should file to shut this this scam company down. Jake is rude, no communication skills, lies about medical emergencies about his mother and friends 4-6 times he answered and low key sounds like a drug user down a tech rabbit hole on some of the calls. I REPEAT DO NOT GO TO THIS COMPANY, WAY BETTER ONES OUT THERE.

I regret not trusting my instincts. Three months ago, I dropped off my Logitech controller with…read moreJake for what he described as a one-day repair (replacing the aux cable). The next day, he told me it was ready for pickup at a specific time. When I arrived, I waited 15 minutes past our scheduled time before calling. Jake then informed me he couldn't meet due to an unrelated personal issue. He also told me the repair was more complicated than expected, suggested trying a potentiometer cleaning instead, and mentioned the controller was now with his employee. I agreed to proceed, since he assured me it would be finished in just a few days. Days turned into weeks. Each time I followed up, the timeline was pushed out--first to a week, then longer--until Jake stopped answering calls altogether. After about a month of silence, I emailed requesting my controller back. His only response was a long message about being too busy to answer emails or calls, while still refusing to return my item or provide an update. When I asked again how this could be resolved, he never replied. Now, more than three months later, no one answers the phone, the inbox is full, and I still have no controller and no resolution. Do not use this company unless you want your items effectively stolen. I'll have to buy a used unit from Ebay in order to continue using my speaker system. I have filed a compliant with the attorney general of minnesota, https://www.ag.state.mn.us/Office/Forms/ConsumerAssistanceRequest.asp

My laptop lost internet, code 10 after I updated Win 11 yesterday. Very sad, very frustrating,…read moreI called around and very lucky for me to speaking with ANI at Silicone Alley. He came over to my house in 45 minutes, fixed my laptop, reset my bitlocker, fixed popup, printer, checked over everything making sure it performance the best! It cost me only 89 dollars as he mentioned on the phone. My lucky day, ANI is a very nice, clean, calm, kind gentleman. He listened what the problems, explained, fixed and teach me what to do. He took extra time for you. Words cannot explain how much I appreciate it. I highly recommended to everyone. Again, thank you so much, ANI! Young Tran 952-457-2425

100% amazing! Ani hooked my little brother up with an amazing PC over Christmas and we've had…read morenothing but positive things to say about it. If you are in the area or are looking for expert custom designed rigs, this is the place to go. The price is very competitive and the support and checkins make it feel very personal as a past buyer. Would highly recommend to anyone looking for a new PC for gaming, schooling or business. You just can't beat quality service!

My laptop wasn't powering up and I wasn't sure if it was the laptop itself or the power unit. The…read moreplace was busy, so there were a few people ahead of me (no big deal). When he was able to check my laptop, he was able to confirm that it was just the power thing. He didn't even charge me!

Quick reply, simple straightforward and courteous. Highly recommended.read more

Dayton from customer service is very rude in responding back to customer issues. My PC was sent in…read morehere for diagnosis and the staff failed to put wires back in correct place and the start up wire wasnt connected, I noticed that later myself and fixed it...which was their job. instead, they pushed the blame back to me and refused to take responsibility and gave extra attitude for their terrible work. They also charge you two times for repair for both products and services. I recommend watching a YT and buy component yourself and you save ton of money by installing them yourself. Also you avoid their passive aggressiveness and rudeness.

Beware of this business, here are the reasons. Went PC Doddle today to have my HP laptop repaired,…read moreno diagnostic issues, just needed parts, hinge and screws; the cover of my laptop came loose. PC Doodle requested my pin number to access my data, which I asked why do you need my pin since I do not have any diagnostic issues with my computer whatsoever, however, the agent behind the counter continued to insist that I provide my pin. I ask the agent, what is the legitimate business reason for wanting my pin since there's not a diagnostic issue, the agent became angry, teary eyed, his anger was obvious, still, in continued to request my pin, knowing all along it was not required or necessary to fix the cover of my laptop; actually, the service I was requesting doesn't even require that my laptop be turned on, he still insisted, I just decided to leave. Soon after I left PC Doodle, I went to another computer repair establishment, "Ubreakifix", located in Uptown Minneapolis on West Lake Street, which I highly recommend; they took my computer, ordered the parts, no questions asked, nor did Ubreakifix require me to submit pin for service since there is no diagnostic issues; they went on to say, if there was a diagnostic issue, they require their customers to create a "guest profile", creating a pin for that guest profile as a measure to protect customer privacy. PC Doodle never, never mentioned this alternative, therefore, PC Doodle's persistence that pins be provided for customer computers without a legitimate business case for the pin, this is a concern and very disturbing. This constitutes an unnecessary intrusion of customer privacy. Beware of this business, whereas requesting pins from customers without a legitimate business reason to request the pin, I will not trust this business. If you don't need a PIN to fix the laptop, then why would PC Doodle ask for it? Doesn't make any sense.