Update* 01/20/2021 The owner just called me yelling at me because of the review I wrote. He then asked me if this is what I really want to do in a threatening manor. Did no offer in anyway to resolve this issue and in my opinion is handling this very unprofessionally. I couldn't get a word in so I had to just hang up. Take your business elsewhere. read more

Velocity Factor - Missing pieces - Auto Parts & Supplies Near Me - Coral Springs, Florida

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Horrific service. Will overcharge please f you don't check the bill. Classic scummy detailing shop.

Felipe will make sure that any idea you have for your car is achievable. More so than the obvious of finding what you want to upgrade, they do it professionally and quickly. If you are looking for cheap or a bargain, go elsewhere...but know that you get what you pay for (learned the hard way). From the service and detail they put in to all upgrades, I can not recommend anyone else more than these guys. They constantly work miracles and my most favorite thing about them, when I had a question, they brought the car in, made sure everything was perfect and spent the time to show me what they did and completely eased all concerns...few shops go that extra mile and they are truly worth every dollar. read more

Had a very specific issue with my wheel locks that they knew the remedy right away. I had 3 others look at it and only Velocity had the answer. Great custom shop. Highly recommend them. read more

recently had my H&R spring installed on my 540i. I called VF and received a good price to have them installed. Unfortunately for them it took them longer because of course BMW suspension is complicated. They stood by the original quote even though it took a lot longer to complete. I will definitely go back to have them work on my cars in the future! read more

Not rating for their work but customer support. Just called a guy for a simple quote on a muffler delete for my brand new 2020 charger. The guy could not give me a quote without seeing the car (fine) so I kindly asked for just a ball park as this is similar to asking for a quote on a oil change. The sales person was rude, not helpful, gave me a run around just to try and get me in to up sell me and waste my time. Way better shops in the area that can give you a quote. Not to mention we're in a pandemic! You should be able to give a quote not in person. read more

Went in for a mid-muffler delete on my 2019 Dodge Charger. Felip was incredibly cordial and was sure to listen to everything I wanted done to my car and made sure it'd be done with the best quality possible. Now my car sounds menacing as hell and I couldn't be happier. Great work and great service, 10/10 would recommend. read more

Velocity Factor is hands down the best mechanics and the nicest people on this planet. They make it hassle free always on the ball and know what they're doing. Worked with Phil and an all around amazing guy who made the whole process super easy. My car has never looked and performed better since working with Velocity Factor! read more

This shop is the best for customized car service. Take your car to experts that know what they are doing.A+ service

I never had a problem there, Philipe and his crew are awesome. They did an awesome job on my MS3, it's running perfect. Everybody that I have recommended to go there has not complained. Thanks again VFR for everything :-) read more

Velocity Factor - FMIC (COBB) Big up's to VFR - Auto Parts & Supplies Near Me - Coral Springs, Florida

I had inquired with them the replacement of my axle and the quoted me $170 if I had the part, which is very reasonable. I then assumed that replacing just my brake pads would be fairly cheap like anywhere else besides a dealership(big mistake)... the distributor that I ordered the axle from, sent me the wrong part. So when they went to replace it they told me it's not the right size. I contacted the distributor to let them know of the issue. The distributor asked me for pictures for evidence, when I contacted Velocity to see if they could send me a picture, the tech that picked up told me that "they don't have time to be wasting on things like this", I asked very nicely and he responded with a nasty attitude... they never quoted me for the replacement of the brake pads with installation... when I picked up my car the next day and got my bill, they had charged me over $800 for replacing brake pads! They charged me $169.92 for the front 2 and another $68 for the rear 2... I looked online for the price of the same break kit and it's $160 for the 4!!!! They charged me $159 for a brake flush that I never asked for!!! And the owner had the audacity to ask me for a tip for his guys for the trouble with the axle they underwent... I called to discuss my price and why I was charged so much, and the person who answered gave me attitude about me questioning the price, I told him that they "waxed" me for $800 on brake pads, not ever new rotors! He then said not to disrespect him that way. That he didn't quote me, to contact the guy who did... I checked with other shops of the same decree and they charge for the same work with labor around what they charged me, and with rotors!!! Do yourself a favor and avoid this shop at all cost. The techs have a bad attitude and the prices are insane!!! The owner is a very nice guy, but $800 for brake pads and a brake flush is ridiculous.... the owner then proceeded to call me back and spin a bs story on how they charged me too much for the front brake pads after I called and complained and said that he has to charge a 20% up charge on parts if he won't make money otherwise, and said he had them in stock and and didn't have to wait for them, when initially asked the first time I called and they said they didn't have them and had to order them... He charged over $170 for the front installation and $170 for the rear installation?! For a 30min job... then he said he also machined my rotors... do these look machined to you?!?! THIS IS NOT HOW YOU DO BUSINESS!!!! read more

Velocity Factor - DO THESE ROTORS LOOK MACHINED TO YOU?! - Auto Parts & Supplies Near Me - Coral Springs, Florida

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I brought the vehicle in to finish a previous job and reported that there was an issue in the car that might relate to their work, and, rather than being willing to actually fix it (regardless of whether it was their fault), he was satisfied that it wasn't his fault, offended that I implied it could be, and sent me away. There was also a new code being reported in the car, and they became argumentative when I repeatedly asked if they could tell me what the problem actually was. I had to go and read it with my own equipment. They've given me no choice but to go to another mechanic to figure out what the issues are when I would have been fine paying them to take care of it. The other mechanics are adamant that Velocity introduced a vacuum leak. Plus, there's a chance that Velocity made some poor choices in some of the other work they did, which I still need to look into. I had specifically chosen them because of their highly-related reviews even though it was a twenty-mile drive, but was disappointed in an apparent lack of desire to simply tie-up loose ends and finish the job and to be patient. I'm not a high-maintenance person; I'd rather just drop the car off and write the check and not have fight them to not argue or shutdown on simple questions, but there was a lack of commitment. They're passionate. It means that they're 110% committed to your issue until it fizzles out, and are offended when you even hint that something might be wrong. When it comes to fixing stuff related to old tasks, they're primarily concerned with whether it was their fault. It was exhausting dealing with him near the end. read more

This crew is great to work with. I am from out of town and they didnt hesitate to accommodate me as if I was a long time customer. They are great to deal with and have great prices. They are very easy to talk to about parts and prices. I will be definitely be spreading the word to my performance minded friends. Thanks again for the exhaust option. read more

I'm going to start off with the fact that Velocity Factor is probably the most legit tuner shop that I've had the pleasure of working with. Their show room is thing of beauty and shows that they most certainly take pride in the work that they do. Before and after shots of customer's cars are framed all over the walls. They are partnered with just about every company that matters in the car tuning world. When I first walked in to introduce myself, I was blown away. Albeit small, there's a lot of good stuff to look at. I had my car in for a pretty heavy duty turbo replacement. Being a car guy, I knew exactly what had to be done when the job was described to me. Never once was I lead to believe that anything done "wasn't necessary". Whether it's routine maintenance, or some serious work like my car required, these guys are going to get the job done and get it done right. They have every last bit of equipment to take care of any job right in the shop. They have the suppliers that are going to get anything that your car requires. With the job being all said and done, I can say that Felipe and his shop are the go-to guys in the Miami metro area. It's hard to find a shop that you can trust. It's hard to find a shop that you can walk in to and not be intimidated. These guys are stand up. They know their ****. On a busy day, when you see their lot filled, it's kind of hard to hide the fact. They are doing serious work on some pretty damn serious cars. read more

best shop in south florida....! they have worked on multiple cars of mine and always exceed my expectations. there is no other place that i would take my car. if you need any work done i highly recommend them. read more

Okay. Here's a solid, honest review of Velocity Factor. If you want the two second review without having to read further, than here you go. Would I take my vehicle there again? Yes. Are they the 100% most perfect performance shop on Earth? Of course not. But they do solid work, are honest and are very comfortable to work with. If you need something done, they can do it - and you'll be happy. And you won't have to sell your soul to afford it. My only gripe is they were a little bit slow getting things rolling. However, Felipe (the owner) did tell me (before I made my initial payment) that he's meticulous with his work, pays great attention to detail and gives 110% to get everything right the first time. So he did tell me he wasn't going to have my car in and out in a flash. They obviously don't rush their work. My suggestion to you would be to square away the amount of time it typically takes to perform their labor and get an idea when they can get started on your project. Your vehicle is not the only one in their shop. So get an estimate on how long it'll take to have your vehicle completed. Everything else about my experience (I had a very complex build) was perfect. They are indeed meticulous with their work, pay great attention to detail and get things right the first time. Not only that, most of their techs are down to Earth, good guys. They kept me posted throughout the process and informed me right away when there was a bump in the road. Some parts didn't fit as nicely as they were supposed to and they improvised where needed to make things right. I'll have no issue taking my vehicle back to Velocity Factor in the future. If you're in the area, give them a shot. You have nothing to worry about. read more

After visiting a bunch of shops I ended up at velocity factor for a bunch of reasons. First, they treated me like family the minute I walked in.my previous experience with tuning shops are with snobby car guys that judge you for your car but not here. They answered all my questions honestly and they took the time to explain everything and broke it all down. I also ended up here due to great pricing. They are honest and trustworthy guys. Don't think twice about going here, VF is the only tuning shop in south Florida I will let touch my car! Thanks again guys! read more

Where do I start. I took my brand new 2016 Hyundai Genesis Sedan Ultimate Package to VF to get a custom exhaust done. The guy told me no problem I have my (fabricator) here so he can do it. I said sounds great how much. He said $1000. So I'm think that much money for a custom exhaust, should come out amazing so I said let's do it. I drop my car of and they had it for two days. I went and picked it back up. He started the car for me and at first it sounded great. Well the next day when I drove it to work the car was so much louder. I'm thinking to myself wow this is unbearable but I don't do anything about it right away as I don't have much time because my job. Anyways a couple of months go by and I take it to a shop in Boynton called RareFab and the owner there Will says he will look at the car and let me know what he can do. So I drop off my car and go by later to see what he has to say. He shows me pictures of an exhaust my 10 year old cousin could have built with a welding machine with no gas. The exhaust VF did was horrible. If this is what his (fabricator) does he needs to be fired right away. He basically took cut up pieces from around the shop and welded them together (if that's what you wanna call it). They took my $55,000 car and put some shit that belongs on a $500 Honda Civic on it. The exhaust was also sitting on the brake lines. Thank god they didn't melt thru. I posted pictures for everyone to see on his yelp wall. If you truly care about you car PLEASE DON'T TAKE IT TO THIS CON-ARTIST. read more

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I actually called VF from out of state after I'd spent a good amount of money at the dealer to try to repair a pricey fender bender. More problems had cropped up after the repair. With only a little information on what had already transpired with the car, Velocity Factor's owner, Felipe, diagnosed the problem over the phone then found me a working, used OEM replacement part for half the money the dealer would have charged. He ensured the integrity of the part, shipped it to me immediately, and then helped me identify the right price range to have it installed in my area. It was excellent having Felipe as an advocate in what would have otherwise been a blind process for me. read more

Excellent service and awesome crew, They're very pro and polite staff . Thank you guys

Still nothing from this company about resolving anything. I've never cursed while doing business, it's unprofessional. Buyers beware, if they are willing to argue and lie publicly, think of what they will do to you as a customer. I just hope others learn from my mistake about doing business with these people. read more

Philipe and his team get an A+. They have worked on my boyfriends audi countless times and were able to solve problems other mechanics couldnt handle. Personal service and quality work is what this place is all about. FYI this shop is more of a performance and mod shop but they've done maintenance on my vehicle as well even though its not a "sport car" per say. happy to know about this place read more

I normally don't waste time on reviews, but this is a much needed review. This doesn't even deserve a 1star! Filipe the owner of the shop is a CON ARTIST, liar and manipulator. He sells you a dream. He will make you think that he has all the answers and will make your car one of the best. Lies! He will get you to spend money at his shop and once he has your money he will treat you like sh*t! He will add unnecessary charges, or 'fix' something that was not installed correctly by his own associates! Honestly would not recommend anyone to work with him. I've heard a lot of horrible stories about his shop, but didn't want to believe them. Until I had my own experience I thought I would share and nxt time listen to reviews and others advice! read more

I took my vehicle (2008 Audi A4 convertible) to Velocity Factor to get all windows tinted (professional window tinting, quality sun guard film) on 03/23/2012. The agreed upon price was $150. Three hours later, I received a phone call from Velocity Factor stating that the new price would be $175 for the car windshield to be included. I then reminded them about the agreed-upon price and how unethical it was to increase the price in the middle of the tinting service. When I picked up my car, there was a large air bubble inside the tint that measured approximately 5 centimeters by 2 centimeters on the front right passenger side of the window. As I inspected the front windshield, left driver's window and back windows, I noticed that there were air and dust particles embedded within the tint on all windows. I immediately contacted Velocity Factor and sent them the picture from my phone. I was contacted and the message that the owner, Felipe Ramirez, told his employee to give me was that, "Give it 3 days and the bubbles will disappear." I called on 03/26/2012 (3 days later) because the large air bubble was still on the front passenger window while air and dust particles were still present in the tint. I scheduled an appointment today (04/21/2012) to have the car re-tinted with another tint associate. When I got to Velocity Factor, Felipe Ramirez, ignored me and kept on tending to other customers. I approached him and told him my reason for re-tinting the car and showed him the incompetent tint job performed by his employee. Felipe Ramirez then told me that he contacted the same guy to tint my car again. I told him that as a customer, I will not have my car tinted by the guy who tinted it initially since I do not believe that he will do a good job. Felipe Ramirez then started raising his voice and made hand gesticulations toward my direction. I stood my ground and told him that I am requesting that another associate who is competent to perform my tint job. Felipe Ramirez then took up a large wrench and told me to leave. I told him that I will be contacting the Better Business Bureau and possibly seeking litigation. I also called the Police since I was in fear for my safety. read more

Been here in Florida all of my life and I tell you never had such great experience with any auto shop as I did with these great crew of professionals, very friendly,courteous and very knowledgeable,had other people look at the problem and left them scratching their heads.left my car with Felipe and his crew and in less than 24hrs. He was calling me to pick up my car. Thanks again Felipe, great job.I would definitely will recommend all of my friends to your shop, another satisfied customer read more

Had some programming done to my vehicle, one of the features that I added wasn't working. So I called the following day, to asked if they can check it out, the owner Felipe answered and started raising his voice one the phone at me! First and Last time. Go to USP MOTORSPORTS FOR THE BEST SERVICE! read more

I drive a 2009 Honda Accord V6, I met with Felipe the owner and Tarcile his sidekick. They were super helpful, they upgraded several engine components and software that have taken my car to the next level. I'm pushing over 350 hp! My next purchase is the super charger and I wouldn't trust anyone else with that big of a job. Fully recommend these guys read more

Great Performance Shop, very professional and curtious staff. Mechanics are very friendly and knowledgable, they explain everything in detail. Sales staff go out of their way to help. These guys really know their business and the cars they work on. Always offering recommondations and advise when in need of. They never push anything on the customers. These are the only guys I trust my G35 with. Purchased a set of HKS exhaust, within a weeks time, it was delivered and professionally installed. Did other custom work on the car I was in need of and they took care of it all. Cant say enough. Thanks Phillipe, you won my business over! read more

If you purchase a vehicle from this shop i recommend bringing to another shop to have it looked over. I purchased a vehicle that i should of had them do a compression test on but did not because i trusted the owner Philippe. I have put less than 3000 miles on the car and have had to replace the water pump and rear coolant housing along with an air conditioning problem and electrical issues with my headlights. I also brought my vehicle to them for the first oil change and have had and oil leak ever since. They allowed me to drive around for more than a week before they had time to look at and ultimately be told we cant help you. I was told this car was in perfect performing condition and this was not true. They led me to believe that velocity factor did all the upgraded on this car when in fact it was not in the case. I am now dealing with a lemon that i paid to much for under the pretense that they did all the upgrades to the vehicle. The attitude from the owner is appalling and absolutely disgusting. You cant to speak to the owner with out being made out to be the bad guy. The manager and technicians are some of the best in the industry that is why i felt comfortable buying from them. Now that i am aware they did none of the work on the vehicle. I understand why I am having the issues that I am having, being the great techs there did none of the motor upgrades on this vehicle. The Owner is a liar and will not back up his mistakes and pays people to do good reviews since he is not a honest person. read more

I brought my 2016 BMW 328i with 7000 miles on it to get a simple downpipe installed to go along with my JB4 tune. The car was driving great before I brought it in! After I got it back from them it has been shaking, misfiring, and making a clicking noise. I brought it back to them to diagnose the problem and they claim they don't know what's wrong. They now suggested to take off the downpipe for an additional cost and bring it to Bmw. The next day the car blows up and I call the owner "Felipe" and this is what he says. "Maybe your when your engine was built the builders messed up building the motor". "Please don't call me when you get the bill for 20k". Unbelievable please DO NOT take your car to this 1 star shop. read more

This place has done a few things for me. And while the staff seems fairly cool, and the past work was of ok quality. The owner or manager felipe guy is very arrogant and extremely rude. read more

The owner Felipe was very good at sales and very personable. I ordered a $3000 upgraded turbo kit that is made by APR for Audi cars. After several weeks passed the kit dd not come to his shop. I called APR directly and they stated the turbo kit was on backorder with no ETA at all. Not a problem. I found another place that had it in stock. The issue came when I contacted Felipe to CANCEL the order. He stated to me he could not accept a return without charging a 20% restocking fee. Please recall that I had no product to return. It was on backorder. I explained this to Felipe and he told me in writing that he would be incurring costs from APR as a result of cancelling this order of mine. Well having dealt with APR directly on numerous occasions I knew that they would never charge a penalty fee for cancelling an order that was on backorder. Of course before I would accuse Felipe of being deceptive I wanted to clear this up with APR. Indeed APR emailed me directly stating they absolutely do not charge any penalty for cancelling an order that they could not even ship. They apologized and agreed to contact Felipe directly to clear up why he would tell me such a thing. Once Felipe was caught in this lie of wanting to charge me this $600 "restocking" fee on a product I never took delivery on he became extremely rude and defensive. His front desk worker would even say he would not take my calls. I was completely dumbfound by this behavior. Didnt he know that just because I cancelled an order now I might be a customer for years to come if he did not try and lie to me and extort me for $600? When I finally told the shop I was going to dispute this on my CC Felipe took my call and stated this $600 fee was for his time. Apparently making one phone call to APR to place the order and one additional call to cancel it was worth $600 to this unscrupulous gentleman. Begrudgingly after having to threaten a dispute he had his desk person say I could drive to the shop and they would figure this out. Why could they not issue the credit back to my card without me being there like every other company in the world? I suspect because they once again wanted to make things difficult for me. I even asked the person if I was going to make the one hour drive to the shop would could he at least tell me if it was definite they were going to credit back the deposit? He says, "I'm not going to say just come in." I drove the hour to the shop and did finally get the credit. The owner would not even come out and offer an explanation or apology. I've had a positive attitude and great relationship with many shops in the area and I've never seen anything like this. It was honestly like dealing with a sleezy criminal than a respectable business owner. Never again. I'm sure he is good at taking money from people but wait until you have an issue. Good luck. read more

Felipe isn't the most professional person by any means. If you have an issue with the quality of work that he does, be prepared for him to tell you to leave. Do your research before choosing this place. He also likes to tack on extra charges without notifying you first. I'm filing a complaint with the better business bureau. Not that it'll matter...they're already rated an F by the BBB! read more

Information was inaccurate per Ebay ad. The person who called mentioned that he had not logged onto the account in sometime hence why I had to call as opposed to my message being returned.. This sounds like an immature operation that lacks professionalism. Good luck staying open! read more

First saw them on google as I did a search for a performance shop for import cars, viewed their website, gave them a call and they were very professional and knowledgeable with the information I gave them about my car. From the first time I showed up at their shop I felt very comfortable handing my keys to them so they could do the performance upgrades that they had suggested to me. I have since come back several times to do other upgrades on my car and only have the greatest things to say about all the professional and hard work they put in to my car. I am from Davie Florida and I only now go to Velocity Factor which is a 25 to 30 mile commute for me to Boca to do all my work for my car. It is well worth the trip if you want the best overall experience as a customer and for your car. Felipe and the rest of the crew are all great professional people and work the extra mile to satisfy you as a customer. read more

I am not the type to write reviews but this business deserves a negative review after my experience. I bought a 2017 Nissan Maxima 2 weeks ago and decided to install a factory rear spoiler. I bought the spoiler at my local nissan dealer and an employee friend of mine recommended not to have it installed at the dealer as it would be expensive. So I shopped online for a reputable performance shop and came upon Velocity Factor. I noticed it had mostly very positive reviews so decided to pay the shop a visit. I spoke to Chris in the office about the install and then spoke to the owner Filipe and we agreed on a price of $200 for the install. I had the install done on Friday and when I showed up to pick up the car the install looked good from afar. But when I took a close look it was visibly and measurably obvious the spoiler was not centered. I brought it to Felipe's attention and his reaction was to blame it on the template that came with the factory kit and that I am obviously "PICKY". I was taken aback by these comments. How would you feel if someone just finished making holes on your brand new car and the install is off centered and to fix it would require bigger holes on the trunk lid to center the spoiler. Did Felipe expect me to be happy with a poorly done install. Granted he was willing to fix it. I dropped the car off the next day and the spoiler looked centered after the fix. Paid for the install and left. Once I got home I took a closer look at the spoiler and now realize the left side of the spoiler is not sitting flush with the trunk lid. If pressed down you can sense the tape liner stick and once pressure is released the spoiler lifts. You can even visually see light between the trunk lid and spoiler. During the reinstall probably the tape liner and who knows what else was damaged. Now my worry is over time water filtration could possible rust around the holes made and leak into the trunk as I have no confidence on job done. I have an appointment this week with the nissan dealer to inspect the install and will update this review once this is complete. More likely have to spend hundreds dollars more with a new spoiler and install at the dealer which will guarantee the work 100% to be done right. Lesson learned and buyer beware if you choose to do any business with Velocity Factor. I suggest you take your business somewhere else. read more

I had a very good experience with the owner of Velocity Factor. Half -way through the diagnosis I realized I would not have enough money for the repair. He worked with me so that I could minimize my bill. He was very understanding, pleasant and professional. I would definitely recommend this shop to my firends. I sincerely do not believe he could have been more fair. read more

Go elsewhere. Cant believe this shop is still open. Felipe is a complete as$hole! Has no business ethic as you cant be right, because he is never wrong. Ignorant. Go elsewhere for work, USP is probably the best choice for VW. BTW PRICES ARE WAY ABOVE THE SERVICE YOU RECEIVE! read more

WARNING- Velocity Factor offers their customers a discount if they write a 5 star review on yelp and google. Keep this in mind when looking at ratings. Its an alright shop for basic aftermarket work, but for any serious performance work i would not recommend based on how they've treated my car. The final straw was when i'm sitting in the waiting area and i see/hear a young service guy take off in my car at full boost after its been sitting in the shop for 4 hours and is most definitely not warmed up. I was getting 4 new tires, i understand a test drive but why did he even have to boost it? Absolutely unacceptable joy ride. read more

As previous reviewer wrote the owner is dishonest and rude. After he called to say the product I ordered was not going to be available for weeks I cancelled the order and he said only if I come in person can I cancel it and he also will charge 30% for a restocking fee. How do you charge a restocking fee if there is no product to restock??? The product never even came in??? As soon as I cancelled he became rude and would not return calls. I've been a doctor in the community for 10 years and modified several cars and never encountered a person like this. Be warned. Never again. read more