Early this year I brought my 1980 for an overheating issue to this shop. I was told my car needed a whole new engine and transmission, then the AC and the rear suspension were added to the list. I have followed the advice in every aspect, without doubt or hesitation as I understood I was in the best possible hands, unfortunately I feel there was no intention to make sure my experience was satisfactory.
After the first stage of the work, in one of my visits, he told me the car would be ready in "2 weeks", after precisely 2 weeks, I called you and you told me you would need another 2 weeks, which then turned into 2 months. when the car was ready there were some things I should have mentioned at that moment but believed they were none important, such as:
Some of the dash lights that were working before are not working now (Right dash marker, high beam)
The hood was put back on a little crooked
they mentioned something about the front turn signal not working properly, and every light was working before. You put emphasis on how there must be something wrong with it that had nothing to do with the work done, There was a lot of rewiring done to the car and now it seems to me that I may have to have all the wiring re-checked.
Right off the shop, I noticed my speedo was dead, they said there was no speedo cable, which I found odd, and at least I would have imagine, after going through a new engine/transmission/dash it would have been an inexpensive and important thing to have, so I could keep good track of the miles I put on it for services, etc or at least to ensure that you guys cared for me as a client but after a few miles, it started working (inaccurate , but cable was definitely there) , On the same note, going through the new dash and leave the glove box tied with a zip tie (that left a mark on it) when I bought and replaced the lock for $9, but yet putting (and charging) for a new lighter seemed random and not very detail oriented .
The time to test drive the car came on and after a couple of days, the first batch of issues arose, like overheating due to an inadequate fan being installed, my choke light going off for no reason and some less important things I decided not to mention, like the warning buzzer going off for too long and the gas gauge being completely inaccurate. I believed those things would be settling after a few miles. So the car was back in the shop for another week and a half to replace a fan and back on the road to discover the second batch of issues: AC malfunction, oil and gas leak (faulty gas pump and lose intake manifold) and temperature sensor gone
Back for a third time without any complaints from me as I understand re adjustment is natural in projects like this and just hoping we could find solutions to these little things, I drop the car off on a Monday and I had no communications or reports, after that, until Thursday evening I was told I was being an inconvenience and that they needed time to ensure every detail was checked, which I truly wish was the case because after 2 weeks when the car was ready, as soon as I drove off noticed the speedo I was charged to replace and ensure was checked was jumping up and down, this time along with the tachometer. Later on when I got home I also realized now my hazards/turn signals dont work with the lights on and now the warning buzzer is completely gone
There was no interest in ensuring I was left happy after spending thousands. read more
