I went in looking to upgrade my phone not knowing really how the whole process worked. A very nice…read moreman named Bryan explained everything thoroughly and easy to understand. I was in and out of the store within 30 minutes with no confusion. If you need help with anything I recommend Bryan

Its insane for a legacy Corporation of over 100 years old!, an International Company like At&t…read more would allow their stores to bamboozle customers. My nightmare started in March 2025 when I went to this Massapequa store on Sunrise Hwy and brought 5 lines from Tmobile. The salesman and the manager promised to best my grandfather Tmobile plan of $250 after tax. Shameless salesman guaranteed their first line responder plan: for around $198 before tax, 5 free phones with unlimited data & text. Complete scam artist; turnout the phones were not free; data were not unlimited etc and my fist bill was $758, second $580, third $365. Two managers at different Att stores in Manhattan were disgusted for the deceitful treatment that I received in Massapequa because no current plan can beat what I had with Tmobile. They couldn't remedy the situation and advised me to continue reaching out to Customer Care. After 90 days of fighting, managers at Massapequa are nevrr around, same for the disgraceful salesman. Customer care was no different, even worst. This nightmare with At&t cost me for only 3 months nearly $7,000 total including 5 phones. The salesman took my 5 Tmobile phones which he was not supposed to since the plan did not require. Customer Care @ At&t can't find where the phones are since he, the salesman said he sent them to Corporate. I went back to Tmobile after 90 days, and since the Att salesman kept my tmobile phones; I had to buy 5 new phones; but the Customer care from Tmobile was unbelievable and helps me during the transfer back with discounts to compensate for the lost from At&t, since I was a Tmobile customer for over 15 years. I had to acquire an attorney for help. Unbelievable.

Excellent Service. Super excellent and professional techs…read more I had my service upgraded. The Tech was on-time, professional, explained all that he was doing, and was done quickly. I've had FIOS for 19 years and have always been happy with the service. And This upgrade, which did not cost me, has made the service even better!! Yippeee!!!!

Venting: so frustrated. Have not had WiFi, tv, or phone since Wednesday. Verizon Fios customer…read moreservice is the worst! Between trying to use the app to fix the problem, to calling and being on hold for more than an hour and a half to get bounced around, to finally getting an appointment that they lied and never sent anyone. I'm at a loss. Our contract is up and they keep asking us if we want to renew! Is this a joke? What kind of business are they running??

The last time I reviewed the store I was in a frenzy. I had just come from DMV , which is a huge…read moreconglomerate which is impossible and then was trying to deal with AT&T on the same day so I believe that my review was very harsh. I'm putting back a few stars.

WOW. my experience lasted about 4 minutes. It started with being seated in these "waiting room…read morechairs". This is actually crazy. I genuinely could not believe how awful these chairs were, I felt like I was being PUNK'D. Then the worker had no idea how to unlock the Ipad to help the customer in front of myself. The customer then left and I went up the the employee ready to buy a new Iphone. The worker told me she did not know how to use the work Ipad, thus could not help us. Then I left, I genuinely wish this was fake but this was my actual experience at the Bellmore AT&T.

I went to the optimum store to return my equipment and cancel my account with optimum after having…read morebilling and connection issues that after three hours of discussions with tech support was not resolved. Once the customer representative at the optimum store got off his personal phone he was able to accept my equipment but was unable to cancel my service. He did give me a phone number to call. After being on hold for over an hour, I was connected with a representative. When I attempted to cancel my Optimum service with this representative, the experience was unnecessarily stressful due to this overly aggressive individual. While I understand that retaining customers is part of their job, the level of pressure I faced was unacceptable. The representative repeatedly ignored my clear request to cancel and instead tried to convince me to stay with multiple sales pitches. Despite me stating multiple times that I had made up my mind, they continued to push, making the interaction feel more like a hard sell than a customer service call. What should have been a straightforward process turned into a drawn-out conversation filled with frustration. At one point, I had to ask repeatedly just to move forward with my cancellation. This kind of behavior is not only unprofessional but also makes me less likely to consider Optimum in the future should I need service again. Companies should respect customers' decisions and streamline their cancellation process instead of resorting to aggressive tactics. I hope Optimum addresses this issue to improve the experience for other customers.

You can't go by what the rep tells you in the store…read more They advertise unlimited talk, text and data and the rep in the store who works on commission, tells you yes it's totally unlimited. Then you call there costumer service department only to find out, there is a limit on data 20 gigs , that it's not unlimited. It's all about signing up as many new costumers as possible regardless of the deception.

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.

I highly recommend George's TV. Recently, I had George's TV install 2 large flat screen TVs and a…read morecomplicated home theater system in my home. He programmed everything, explained how to operate the remotes. He didn't leave until everything worked perfectly. Bobby and his crew were always on time, knowledgeable and his price was very fair compared to the other companies that I spoke with. Dealing with the owner of a small family business makes all the difference in the world. . Brian S. Great Neck.

Biggest scam in the world. Have been a paying customer for 5 years, moving out on the 31st and…read morebilling cycle starts 8 days before my move out. Policies do not allow shifts, and I am paying a whole month of overpriced, unreliable service for 8 days to be able to work from home before I move out. Use Verizon, starlink, Tmobile; I don't know just not optimum - they may similar policies but at least their services are better you don't lose internet or tv consistently. If cancelling wasn't a process in itself I would've done so long ago. On top of this - they have their hardworking staff pitch new services after outlining how wild their policies are. I started laughing. "our policies are horrible, our services are horrible, you are clearly unhappy and I can't do anything about it - but hey, are you interested in our $25/mo. Cell phone plan???" I cackled. Maybe the comedic relief gets people to bite. Overpriced, bad policy, not customer first at all, I would rather craft an antenna and use RF frequencies I pick up from my microwave before ever considering them again. Simply do better optimum corporate. After paying $11,000 over 5+ years for subpar services you just lost a customer for life over $120 because a policy would not allow to pro-rate a service that will likely be unavailable for 4 of the 8 days anyway

Terribe service . I've been a customer for over 30 years . The service is worst than ever . They…read moreout source their tech service and its hard to understand their speech half the time . My cable goes in and out for months. Somtimes I can acces my DVR and some times I can't. I am tired of unplugging and plugging in my box to get it to work . good bye cablelvision hello fios . plus fios offered me a better deal .

I would give zero stars or negative stars if I could. Cablevision is awful. The reception is…read moreterrible. Cablevision reduces viewing choices and raises rates. Impossible to get Customer Service on the phone. They run from customer interaction. Beware of Cablevision bait and switch with programming. FIOS is so much better. Time to CANCEL TV Service. Cablevision is History.

Have been a Cablevision/Optimum customer for over 25 years. Service getting worse and more…read moreexpensive. The latest effort to drive their customers away is to implement a new email platform that is the antithesis of user friendly - I'm sure as a cost saving measure for them. The only reason we hadn't switched to another carrier was to secure our longstanding email addresses. Not sure it's worth it any longer. To add insult to injury, we were warned in the most recent invoice that rates would go up. So, in a nutshell, they are looking to increase revenue at the expense of good customer service/retention.

We have had nothing but success and reliability with them for many years. If you are looking for a…read morereliable low voltage contractor, you have found the right place. Bob

From the owner: New York Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout NY, NJ, & CT.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available New York Network Cabling and Fiber Optic offers telecommunications services in New York and New Jersey including Manhattan, Brooklyn,Bronx, New York City, Buffalo, Rochester, Yonkers, New Rochelle, Mount Vernon, Newark, Jersey City, Elizabeth, Staten Island and surrounding areas.

Took my Samsung Galaxy cell phone there yesterday..I dropped it had a cracked screen..it worked…read morejust kind of sad to look at as it was fairly new. I waited, he fixed it, great repair job looks new, no problems, clear screen (not cloudy as I read some replacements can be) --Very reasonable price too--very polite guy. I'll return should I have a problem with another cell phone or laptop. thanks

From the owner: Welcome to FixMaster, your ultimate destination for top-notch phone and computer repair services…read more At FixMaster, we pride ourselves on having a team of highly skilled and experienced specialists dedicated to fixing all your electronic devices with precision and expertise. Whether your phone has a cracked screen, your computer is running slow, or you're facing any other technical issue, our experts are here to provide fast and reliable solutions. With our commitment to excellence and customer satisfaction, you can trust FixMaster to deliver professional repairs that exceed your expectations every time. Experience the difference of having true experts handle your device repairs at FixMaster today!