I went in looking to upgrade my phone not knowing really how the whole process worked. A very nice…read moreman named Bryan explained everything thoroughly and easy to understand. I was in and out of the store within 30 minutes with no confusion. If you need help with anything I recommend Bryan

I thought the service was amazing, I have been with Verizon for 40 years. There prices a thru the…read moreroof and try to reach a confident Agent, when you need help is impossible. Anna was so helpful and patient with all my concerns and questions.

Excellent Service. Super excellent and professional techs…read more I had my service upgraded. The Tech was on-time, professional, explained all that he was doing, and was done quickly. I've had FIOS for 19 years and have always been happy with the service. And This upgrade, which did not cost me, has made the service even better!! Yippeee!!!!

Venting: so frustrated. Have not had WiFi, tv, or phone since Wednesday. Verizon Fios customer…read moreservice is the worst! Between trying to use the app to fix the problem, to calling and being on hold for more than an hour and a half to get bounced around, to finally getting an appointment that they lied and never sent anyone. I'm at a loss. Our contract is up and they keep asking us if we want to renew! Is this a joke? What kind of business are they running??

The last time I reviewed the store I was in a frenzy. I had just come from DMV , which is a huge…read moreconglomerate which is impossible and then was trying to deal with AT&T on the same day so I believe that my review was very harsh. I'm putting back a few stars.

WOW. my experience lasted about 4 minutes. It started with being seated in these "waiting room…read morechairs". This is actually crazy. I genuinely could not believe how awful these chairs were, I felt like I was being PUNK'D. Then the worker had no idea how to unlock the Ipad to help the customer in front of myself. The customer then left and I went up the the employee ready to buy a new Iphone. The worker told me she did not know how to use the work Ipad, thus could not help us. Then I left, I genuinely wish this was fake but this was my actual experience at the Bellmore AT&T.

I went to the optimum store to return my equipment and cancel my account with optimum after having…read morebilling and connection issues that after three hours of discussions with tech support was not resolved. Once the customer representative at the optimum store got off his personal phone he was able to accept my equipment but was unable to cancel my service. He did give me a phone number to call. After being on hold for over an hour, I was connected with a representative. When I attempted to cancel my Optimum service with this representative, the experience was unnecessarily stressful due to this overly aggressive individual. While I understand that retaining customers is part of their job, the level of pressure I faced was unacceptable. The representative repeatedly ignored my clear request to cancel and instead tried to convince me to stay with multiple sales pitches. Despite me stating multiple times that I had made up my mind, they continued to push, making the interaction feel more like a hard sell than a customer service call. What should have been a straightforward process turned into a drawn-out conversation filled with frustration. At one point, I had to ask repeatedly just to move forward with my cancellation. This kind of behavior is not only unprofessional but also makes me less likely to consider Optimum in the future should I need service again. Companies should respect customers' decisions and streamline their cancellation process instead of resorting to aggressive tactics. I hope Optimum addresses this issue to improve the experience for other customers.

You can't go by what the rep tells you in the store…read more They advertise unlimited talk, text and data and the rep in the store who works on commission, tells you yes it's totally unlimited. Then you call there costumer service department only to find out, there is a limit on data 20 gigs , that it's not unlimited. It's all about signing up as many new costumers as possible regardless of the deception.

Thank god for for George's. When Directv let me down and made me wait three days for a service…read morecall. George's jumped in and saved the day by coming by the next day. The technician was professional and immediately fixed the problem. These guys are great. Thank you.

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.

July 11, 2020 Brian…read moreG. Sweeney President Optimum 1111 Stewart Avenue Bethpage, New York 11714-3581 Dear Mr. Sweeney: While this is no exaggeration, I have been a loyal customer for over 40 years, you can look it up. However on the morning of Friday, July 10, 2020 I turned on my TV and was denied a station that was available to me for many years. The screen stated, "Alert not authorized." ERR-25. It was station 268, NHL Hockey. I closed my TV, waited a minute or so, put my TV back on and saw the same message. I tried calling at 7:30 AM, and after receiving prompt after prompt, lasting 7 minutes, I was told the office was closed. I repeated the scenario at 12:30PM and after receiving prompt after prompt waited on the phone for exactly 48 minutes before hanging up and realizing that Optimum does not want to speak to me or any of their customers. Trying to reach a live person is absolutely impossible. It's plain and simple, customers are discouraged from speaking to service representatives. We are billed exceeding high amounts of money for services with no consideration to customer's needs. PAIN and simple. Eventually I spoke with a representative after another long phone experience who advised me that our area was experiencing difficulties with certain channels. Sounded fishy! If this was so, why wasn't this message on phone prompts explaining that there were area problems? On Saturday, my son Todd, got involved and was told that a technician would come to my house since nothing can be done remotely, thusly, insinuating we were lied to about area blackouts! As previously mentioned, I've been a customer for over 40 years and have never considered using another cable company. However, now that has changed. I will now consider other companies that will hopefully provide me with the services I expect. Please be advised Mr. Sweeney, Optimum needs satisfied customers. Unsatisfied customers do not need Optimum. Very truly yours, Joseph J. Messina

Terribe service . I've been a customer for over 30 years . The service is worst than ever . They…read moreout source their tech service and its hard to understand their speech half the time . My cable goes in and out for months. Somtimes I can acces my DVR and some times I can't. I am tired of unplugging and plugging in my box to get it to work . good bye cablelvision hello fios . plus fios offered me a better deal .

Been paying for years for internet speed I don't get and when I confronted them they said "you…read moredon't need it anyway"

I would give zero stars or negative stars if I could. Cablevision is awful. The reception is…read moreterrible. Cablevision reduces viewing choices and raises rates. Impossible to get Customer Service on the phone. They run from customer interaction. Beware of Cablevision bait and switch with programming. FIOS is so much better. Time to CANCEL TV Service. Cablevision is History.

We have had nothing but success and reliability with them for many years. If you are looking for a…read morereliable low voltage contractor, you have found the right place. Bob

From the owner: New York Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout NY, NJ, & CT.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available New York Network Cabling and Fiber Optic offers telecommunications services in New York and New Jersey including Manhattan, Brooklyn,Bronx, New York City, Buffalo, Rochester, Yonkers, New Rochelle, Mount Vernon, Newark, Jersey City, Elizabeth, Staten Island and surrounding areas.

Took my Samsung Galaxy cell phone there yesterday..I dropped it had a cracked screen..it worked…read morejust kind of sad to look at as it was fairly new. I waited, he fixed it, great repair job looks new, no problems, clear screen (not cloudy as I read some replacements can be) --Very reasonable price too--very polite guy. I'll return should I have a problem with another cell phone or laptop. thanks

From the owner: Welcome to FixMaster, your ultimate destination for top-notch phone and computer repair services…read more At FixMaster, we pride ourselves on having a team of highly skilled and experienced specialists dedicated to fixing all your electronic devices with precision and expertise. Whether your phone has a cracked screen, your computer is running slow, or you're facing any other technical issue, our experts are here to provide fast and reliable solutions. With our commitment to excellence and customer satisfaction, you can trust FixMaster to deliver professional repairs that exceed your expectations every time. Experience the difference of having true experts handle your device repairs at FixMaster today!