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    A-1 Antenna Services

    5.0 (4 reviews)

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    RadioShack

    RadioShack

    1.0(1 review)
    2.6 miSchuylerville

    HORRIBLE! And unprofessional! And I didn't even step into the store…read more AND IF I COULD GIVE ZERO STARS, I WOULD! I called the store because I was in dire need of FireWire cable. When the person picks up the phone, there is music blasting so loud that I had to move the phone away from my ear. Then she answers the phone as if it's her house. "HELLO?" I honestly thought I had the wrong number. I asked "Good evening. Is this RadioShack?" And she says "Yeah, can I help you?" as if I'm disturbing her from something. So I asked "The reason why I'm calling is to see if you have FireWire cables." Before I even got another word out to explain what kind of cable I needed, she said "We don't have any." and hung up. She didn't even bother to look for me. DIDN'T EVEN BOTHER! Let me explain something. I use to be a Manager at the RadioShack that use to be located on Nostrand Avenue and Avenue Y in Brooklyn when it was open so I know what type of customer service you're suppose to provide. After that phone call, I'm ashamed to tell anyone that I worked for that company. I use to pride myself in making sure my customers were completely satisfied. And now, your sales representative didn't even bother to place me on hold to LOOK for what I asked for. If my old District Manager Glenn would've heard me pick up the phone like that, I would've been in serious trouble. It's sad that this is what RadioShack has come to, hiring people that don't even care about their jobs and think that the place is a hangout with music blasting. Thanks to your representative, I WILL NEVER STEP FOOT INTO WHATEVER REMAINING STORES YOU HAVE OPEN. It's sad that this is what such a great company has come to. And if she doesn't like her job that much, she seriously shouldn't be working there. WOW!

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    Your Wireless

    Your Wireless

    2.6(10 reviews)
    0.5 miBeechurst

    This was by far the worst experience I have ever had at any Verizon location. I went into this…read moreWhitestone store on November 15, 2025, for a simple phone upgrade, and instead I became a victim of what I consider fraudulent and deceptive business practices. Without my knowledge or consent, the store added an extra wireless line to my account and attempted to push it through as part of the upgrade. I never agreed to an additional line, never requested one, and was never informed that it was being added. I discovered this only by checking my account afterward. The new line number was 347-233-0663. This line was created without authorization and used for a promotion I did not approve. When I called Verizon customer service the next day, I spoke with Jason and later with a supervisor named Jao, who both confirmed that this line should not have been added and that the transaction from the store looked suspicious. The fraudulent line has now been disconnected, but I should never have had to deal with this mess in the first place. The fact that a Verizon store employee can add a line to a loyal customer's account without permission is completely unacceptable. This creates serious trust and security concerns. Instead of transparency, the store relied on misleading sales tactics and false advertising to push a promotion that I never consented to. This location needs a full investigation. I strongly warn anyone considering visiting this store to be extremely careful and to double-check everything they do on your account. Based on my experience, this store does not act in the best interest of its customers, and the level of dishonesty I encountered was shocking. Avoid this store at all costs.

    If I could give NO STARS to the Whitestone Branch, that would be my option. Just left this store,…read more3.17.23 after standing there for 8 minutes, being completely ignored by the 1 member of staff present. Yes, he was serving someone, but the least you could do in such a small store when it is OBVIOUS someone is standing there, is say HELLO. Only when I was leaving did the rude server have the gall to ask if he could help me!. Seriously, you need to train your staff in BASIC POLITENESS.

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    A-1 Antenna Services - electronics - Updated May 2026

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