You know that I'm usually a proponent of big-box chain stores because I think they're hooked into a…read morebetter supply chain and can get things faster and (usually) cheaper. But I've been burned badly of late at Best Buy, and Dyckman Electronics Center has me reconsidering my position. It's a solid #MerlinFIIIIVEEEEEE (elongate the vowels, elevate the pitch) and then some. My jam: I needed to replace a dishwasher and oven right away. (Don't ask: sometimes, somebody just needs a dishwasher and an oven, you know?) Called this place up and got reasonable quotes right away. The stuff was at my place in a couple hours. A lot of indie shops price gouge shamelessly. This place is the opposite. I'd definitely recommend talking to Angela if you're in a jam similar to mine. She'll take care of you and help you out if things go South (which they did for me -- I initially got a 30 inch oven by mistake for a 24 inch slot, and she told me to relax and fixed it!)

I bought Shure SE215 headphones here. The price was the same as the online price. The purchase…read moreincluded a 1 year store warranty. Just under a year later, I brought the headphones in because they had cable problems and the audio cut out frequently in the right ear. They were great about honoring their store warranty, and I walked out with a new pair in short order. I did not expect it to be so easy. I am very happy with the service at Dyckman Electronics. Note: The warranty requires the receipt and the original packaging.

I don't write reviews but felt obliged to after my interaction. I could not speak more highly about…read moreJohn. I've never been to the store nor have I dabbled in this field at all. I was struggling with a project and trying to figure out my wiring. I called the store and John literally spent 15-20 minutes listening and walking through in detail how to wire the switch. The fact he actually listened, worked it out in his head and gave me a genuine solution and feedback is unheard of these days. Usually you'd get the "I don't know you'll have to bring it in, we're busy". But John literally solved my problem over the phone with his knowledge of the situation and willingness to help. I will make sure to order from these guys moving forward since this level of attention and service is hard to beat and can't be found on Amazon..

Gotta give them 3 stars , Every time I go over there or even give them a call to see if I can…read morefind an electronic part they never have it or don't even Know what I'm talking about, We need to bring back house of a 1000 parts.

I brought in my 13" Green Translucent Zenith TV to get repaired after buying a unit that would not…read morepower on from a private seller, and Hi Tech assured me that it could be fixed. The owner and the gentleman up front were very knowledgeable and assured me while walking through my every concern. They charged a reasonable price to have my set fixed, and its been working great! I would highly recommend this shop to anyone who is concerned with keeping their retro technology alive today in good health and working as it should!

I love using analog recording equipment. And had this Tascam 4 track recorder for sometime. Was…read moreworking fine until recently the play button wouldn't release. So I took back cover off and noticed the play belt slipped off the cam. This Tascam Porta 2 was serviced few years back by licensed Tascam company. Inside was clean as a whistle. So now I had no time to repair belt. Looked for repair shop and this store came up. Took unit to store and filled out on work order: Play belt slipped off cam. (See pic) Simple repair you think? Well let me tell you this place will pad the bill as high as possible. With frivolous work charges. When I went to pick up unit. I got a bill for $185 for 1 play belt. Ohh they charged me for Replaced Belts, Rebuilt Motor which was a lie etc. There was nothing wrong with anything except the play belt. On top of that they never called me to say this work needs to be done. Or provide any photos to show what they did. That's what I mean by padding the bill. So I show up to pick up unit and bring my own Tascam OEM power supply, that was original to unit. Plug it in and all is ok. Just wanted to pay and leave. There is one thing I learned in life. Never argue with a fool. Because that makes two fools. So low and behold I take unit to my job and less than an hour later the Tascam unit fails. All this work that was supposed done and it breaks done before I even get it home. Yea right! So now I take it back. And it takes another day. Funny thing is the guy working the counter is like. Hey bring that Tascam oem power supply back and he will trade it for a $3 Chinese power supply. I was born at nite. But it wasn't last nite. What a moron bad enough he is ripping me off for unapproved work. Now he wants me to trade a $30 Tascam oem power supply for a $3 one. What an idiot. Check it out if you enter this store. Enter at your own risk. And be specific about any repairs with the caveat if work goes beyond scope of original quote. That you need to approve it. And ask for proof like photos etc. And as of July 4 th after only using tape deck for two hours. Tape deck failed with same error as when taken into this shop for repair. Useless idiots who have no clue what they are doing.

It's a very good business would recommend everyone to go had my stuff fixed there. It was quick and…read morefast and works good.

THIS PLACE IS A SHAM! Decided to buy a refurbished iPhone X with a great price. I knew the price…read moreappeared a "too good to be true" deal. I was right! 10 days later the phone camera and flashlight stopped working... now regular cellular data stopped working. I have been fighting this by appearing in front of the shop to make other aware NOT TO DO BUSINESS HERE. Filed for BBB complaint and also NYC Small Business complaint!

They have excellent quality of merchandise and especially in Home improvement and sight and sound…read moresystems and much more!

I was there bright and early at 10am when the stored opened. I wanted to purchase a tv. The…read moresalesman said they didn't have enough staff to help me. So they lost $1000.00 purchase that they would have made if some would have attended to me so I went to Best Buy instead and they served me the way I was supposed to be served and they made the profit plus a table that i brought. That's not good customer service in P.C. Richard & Son. SMH!!

My favorite electronics store. I can't tell you how much hardware, cameras, laptops, consoles, and…read moreluggage I have brought from them over the years. I've never asked them to fix a broken screen, but they have diagnosed many bugs on my phones. If you are in the neighborhood, they are the best electronics store outside Manhattan. I've been using them for over 20 years

A cool electronic shop in Astoria on Steinway that has a cluttered display window setup with some…read moremany different electronic gizmos that going inside to see more is a given . ITS funny as I remember visiting this shop a bunch of years ago and buying a acoustic guitar that I never used . They have it all and at reasonable prices from laptops , TVs , radios , DJ equipment, phones , tablets ,AND much more .They even sell used electronics but I recommend you pay a little extra and get the new stuff instead . I picked up a portable radio / CD combo box for about 120 bucks that includes international radio stations with the included adapter . You can haggle with prices as I notice with a few other customers and it doesn't hurt to try and it saved me 10 bucks for the effort . A really cool electronic shop that's worth a visit or long window display browse .

I went to Delta Electronics for the 1st time back in 2010 to have them take out an Alpine Stereo to…read morereinstall the stock stereo (I was trading in the truck) 123 it was done. Since then, I have bought many CB equipment and have many aftermarket stereos installed in both of my trucks. Both Sam and his son Ray are one of the nicest people I have ever, ever met. They no longer install stereos since the online portion of their business is doing well. His father (Which I was told was in the Military and he repaired the radios for them back then) I have brought many electronics to him to repair over the many years (Stereos, Linear amps, Guitar amplifiers, you name it) there was nothing that Sam could not fix, and very cost efficient and turnaround time was always fairly quick. In summary, this little Mom & Pop shop is the real McCoy! You just can't find places like this anymore John R (Whitestone Bridge) CB Handle SILVERADO

Sam is Great, Delta is great!!! Any two way communications needs can be met here and they do…read morerepairs!!! Great place! Had an issue with an item, brought to Sam to repair hoping repair would be cheap, fixed for nothing!!! Free!!! Sam is awesome!!!

WHAT THE FUK HAPPEN TO KOBE !?…read more I remember coming to this man store to play arcade and when he used to only sell video games before convert into FIXING ELECTRONICS. This man has the nerves to charge for "DIAGNOSTICS" When you was able to just explain to him the problem. Now it's a FEE for him to even look at it - No wonder the store is EMPTY now in days smh

The employees were very respectful and cooperative to work with…read more I'd strongly refer anyone who has issues with their device to work with Kobe's World Game & Repair.

Customer service and how to communicate with others. People talk crazy because they behind the…read moreglass but in the streets they would keep their mouths shut! Be careful how you treat people because that can come back to you and yours! Respect and communication runs a long way!!

they where so nice and friendly had a great conversation with the staff with them also changing my…read morebattery for free from the first battery that they replaced in the phone and fixed screen they repaired at first. Amazing customer service !

Everything was delivered in a timely manner, only thing was that kinda bothered me that neither…read moreone of the men could speak English. Plus they didn't even do a Test Run to let me see if their Equipment meaning Samsung Washer Machine even Work! Thank goodness I knew how to just "Plug it in", Way to Gooo

I order a dryer from a guy name Manuel. I ask for 120V 60hz 6A and he delivered a dryer of 120/240v…read more60hz 26A. Claimed all dryers are the same my power blow out as soon as I used the dryer. Ask for a refund and was given a difficult time to get my money back and they kept my delivery fee Even tho it was their error to begin with. I am discussed with there customers service and knowledge of dryer. On top of that they made a plug connected to the wire. This was just horrible service in general.