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    MD Broadway Electronics

    1.7 (6 reviews)
    Closed 9:00 am - 7:00 pm

    Services - MD Broadway Electronics

    Cooktop repair

    Appliance installation

    Range repair

    7 More Services

    Appliance repair

    Stove repair

    Dryer repair

    Freezer repair

    Oven repair

    Refrigerator repair

    Washer repair

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    Dyckman Electronics Center

    Dyckman Electronics Center

    (10 reviews)

    Washington Heights

    You know that I'm usually a proponent of big-box chain stores because I think they're hooked into a…read morebetter supply chain and can get things faster and (usually) cheaper. But I've been burned badly of late at Best Buy, and Dyckman Electronics Center has me reconsidering my position. It's a solid #MerlinFIIIIVEEEEEE (elongate the vowels, elevate the pitch) and then some. My jam: I needed to replace a dishwasher and oven right away. (Don't ask: sometimes, somebody just needs a dishwasher and an oven, you know?) Called this place up and got reasonable quotes right away. The stuff was at my place in a couple hours. A lot of indie shops price gouge shamelessly. This place is the opposite. I'd definitely recommend talking to Angela if you're in a jam similar to mine. She'll take care of you and help you out if things go South (which they did for me -- I initially got a 30 inch oven by mistake for a 24 inch slot, and she told me to relax and fixed it!)

    I bought Shure SE215 headphones here. The price was the same as the online price. The purchase…read moreincluded a 1 year store warranty. Just under a year later, I brought the headphones in because they had cable problems and the audio cut out frequently in the right ear. They were great about honoring their store warranty, and I walked out with a new pair in short order. I did not expect it to be so easy. I am very happy with the service at Dyckman Electronics. Note: The warranty requires the receipt and the original packaging.

    Hi-Tech Electronic Service Center - Logic board repair - liquid damage, charging issues, cracked LCD and many more

    Hi-Tech Electronic Service Center

    (273 reviews)

    Chinatown, Lower East Side

    I brought in the 1991 Mac Classic my wife used growing up. At this point the screen was very dim…read moreand the volume very soft, even with everything turned up to max. It was hard to use this way and I worried about it getting even worse. These guys were able to completely restore it! It works like brand new now. The price was great and they got the job done fast. Fantastic experience! If I ever have any other vintage electronics in need of repair, I will bring it to them for sure.

    I brought in my 5 year old Sonos subwoofer that suddenly stopped powering on. Earlier that day I…read morehad called Hi-Tech Electric Service Center, explained the issue, and was told "sure, no problem, bring it in." I even mentioned what I thought the problem was and that I preferred a professional to handle it. After leaving work early and lugging a 35 lb sub about an 8 minute walk to the shop, the person I spoke with asked what was wrong, then basically told me I should just do it myself. He then said he was uncomfortable having his team take it apart and declined the job. This is exactly the kind of thing that should have been communicated over the phone so I didn't waste the time and effort bringing it in. On the positive side, he seemed honest and didn't try to pretend they had skills or comfort level they didn't. He also recommended another shop in Chinatown that "will fix anything," although I checked their reviews and decided not to go that route. In the end I repaired the sub myself successfully. Overall, I appreciate the honesty, but I was frustrated by the lack of clear communication up front that led to an unnecessary trip with a heavy piece of equipment.

    P.C. Richard & Son

    P.C. Richard & Son

    (78 reviews)

    $$

    Co-op City

    If i had written this review 3 days ago the rating would be 1 star. But as i am writing this now…read moremy feeling is happy to had settled a return/exchange issue with an item I bought. I recently moved and needed a lot of items due to covid19 i was left with limited options to physically go in-store to buy. Long store short i spent around $5k at PC richard. 1 of the items was a mattress that my husband and i liked when we tested it in store; we inquired about the return policy and was told we had a 90 day guarantee. Fast forward to 2 nights after delivery and i'm having serious pains in my neck and back. 4 nights of sleeping on this pillow top left me with a bruise on my leg. This was not the soft pillow top we had tried. We go in store to see about a refund as the store had no other models we liked; we are shocked to now be told its an exchange only. I asked for a manger (thank the heavens for getting me Jason Burgos) and was told that it would only be an exchange for another mattress. Jason was willing to spend time with me to address my concerns. I explained how we hadn't even taken the mattress out of the plastic and that it just wasn't a fit for us and that we had already bought a new mattress elsewhere. He allowed me to vent and didnt pay me lip service by making promises that he couldnt keep. He kept in contact and advocated for a compromise, a store credit to buy other items. 72 hours later after so much back and forth my credit has been approved. There should be more store managers like Jason. Willing to go above and beyond for a loyal long time customer. I sincerely appreciate all that he did. PC Richard should be aware that if not for his actions I had planned to return all the other merchandise and close my account. I suggest that if you have any complaints/concerns while shopping there talk to Jason, he's a straight shooter and gets 5 stars from me.

    You customer is rude and obnoxious. I ordered a refrigerator and they said I needed someone to…read moremeasure the doorway. I told my salesman Abu I know the measurements of the door but he said it's store policy. That's where it goes down hill. I was given a time of 10:15 to 1:15pm on 12/3/2025. At 1:32 pm I call customer service and the gentleman was rude. He said I should have known that my appointment was changed a later time and if the tech wasn't here I should have know he was delayed on a previous delivery. But no one contacted me. I would never buy an appliance from them again. Taking time off work for a 5 minute appointment is ridiculous. When the guy gets to my home he wanted me to open my gate for him. He came in to measure the doorway and I had to stop him to tell him to start measuring. After he measured the doors and my broken refrigerator he asked me if I want a refrigerator. I am puzzled because I had to buy a refrigerator and make an appointment for them to measure the doorways. So I wasn't sure why he asked if I want a refrigerator. So I get a call the next day. I was told the item wont fit though my door and they guy didnt submit the measurements. But they will still deliver. I wonder what is your Net Promoter Score.

    MD Broadway Electronics - homeappliancerepair - Updated May 2026

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