I like Staples! Actually I have a strong predilection for office supplies, office products or…read morestationery items since childhood as it reminds me of school including my undergraduate college days. I have a lot of pens (some were gifts), standard copier paper, specialty paper, journals, notebooks and 3 ring binders. It is becoming harder and harder to physically shop at a traditional brick-and-mortar office supply store due to the rise of ecommerce as competitors of Amazon.com. I have a Staples loyalty card for over four decades as I have spent a lot of money with this corporation. In less than several months earlier and now I have returned to Staples again... I'm back! I entered this business the second week of September where within the New York City metropolitan area is the beginning of the academic school year for Back to School shopping. There was a short line at the register for a female teenager who purchased notebooks with her father which sorrowfully reminisce mirrored memories with my own beloved father who purchased notebooks for me in my high school years. My father valued and appreciated education including lifelong learning who used notebooks. This location is accessible via MTA NYC Transit A train at 181th Street between 184th and 185th Streets in Washington Heights, New York, NYC. This Staples location is gargantuan retail space. I briefly wondered through the aisles but was able to attain standard copier paper. Printer ink cartridge prices has risen to the eternal sky for four decades of purchasing the same manufacturer (different model numbers through the years), but I still have the need as the essential component of a printing device. Color printer ink cartridge high exorbitant cost is verifiable egregious than black ink, but it is also another desideratum of mine. Every time a cashier rings these items at the register I always shrill a loud cry of utter financial pain ubiquitously as I have absolutely no shame. Will you share with my suffering? Customer service at the register by a young female associate is very attentive as she exhibited compassion with genuine empathy and understanding for today's plaguing egregious cost of living expenses who "price match" on her handheld device enabling to reduce my two items' respective prices. I am very grateful for this Staples associate who is very helpful, but did not obtain her name. The price reduced further as I utilized my loyalty rewards points for redemption. Yes, loyalty card does have its privileges!!!

I bought a KROY black chair $179.99 cartwright mesh ta, on 4/4/26. I'm told I can't return it. Past…read morethe 14 days. My lower back is in so much pain, it's not even funny. I can't sleep comfortable because of my lower back pain. I never had an issue with my back. This chair is terrible. I'm starting to think Staples pays people to give a good reviews on products. Do not buy Kory's chair. It will mess up your back, pls trust me. I bought it in Queens.

At first I had a a negative experience here and initially rated this place 1 star; however, I was…read moreable to work it out with the owner. He was a fair business person and seemed to take care of the systemic issue that caused the problem in the first place. It's rare to find someone who does business well. Can confidently recommend going here.

I needed to get my phone fixed. It was really bad. The people at FixTime Computer and Phone Repair…read morehooked me up good. The guy working at the register was amazing, customer service was beautiful. He fixed my screen in less than 20 minutes. Again, really nice guy. If your phone is broken or need technical repairs, come visit this store.

The employee today was great! Replaced a screen protector for my Wife in less than 10 minutes! And…read moreso affordable! I was told they also fix computers. Also...I'm about to buy a drone! Thank you!

Chris and Hamed were super friendly & replaced my iPhone XR's screen in less than 20 minutes! The…read morereplacement was reasonably priced & they did an excellent job. I hope I don't crack my screen again, but if I do I'll come back here :)

My super old MacBook was running slow AF and I definitely had a Virus or 7. But MacSteve was able…read moreto help me get it back in working order. Saved me thousands of dollars Thanks MacSteve I'll def be back.

Steve was superb. Great prices, kept me informed at every step of the way, nicest guy. Couldn't…read morerecommend him more highly!

Ordered five controllers from UK - 3 arrived two weeks later inm a tatty condition. asked where the…read moreother 2 units where - e,ail stated with you shortly waited another week - told to send the 3 units back for refund - postage back costs as much as one unit - have asked for postage and the refund on two missing units willthen send three units back. either scam or massively incompetent and shoddy customer servise

I love next level. They truly know what the customer wants. I didn't even know screens could be…read morerepaired on laptops which is cool. Jay was the one who took care of me and he's great, I think he's the manager but nonetheless it's a family shop so they are all friendly and nice.

Young female working here provided bad customer service having me replace my own screen protector…read morebecause she was "busy" after i already payed her.

No rating. If I could give a negative, I would. They sold me a speaker that not only didn't work,…read morebut the thing corrupted my entire hard drive. I had to pay $80 to get it fixed. when I returned it, they wouldn't give me a refund, only credit. When I said they should be lucky I don't come after them for the $80 it cost me to repair my computer-- they LAUGHED. They don't know what they're doing and they don't care.

Maybe I came on a bad day but I had a terrible experience here. Guy opened a hour late and then…read moresaid said he couldn't help fix my charging port. A simple fix from past experience. The guy kept his sunglasses on and did not seem coherent. He appeared to not want to work.

Cannot tell you all the things this place does. I do know they sell a variety of phone cases at TK…read morelowest prices I've seen. The staff is really helpful and professional. Hables Espanol of course. They tried a couple cases on Mr home for me. Then when I chose one the guy put on the screen protector (ever do that? Its really hard to do perfectly). Then he put case on and I was good to go. ¡May bien! You don't get this kind of service at Best Buy ;-) I'll probably never crack the screen with the screen protector and heavy-duty case but I would totally trust them to fix it. Been there before with previous phone and also walked away happy. Top shelf place.

Turns out that they didn't do a good job repairing my Acer Aspire S5 laptop. The reason why is…read morebecause as soon as I've got it back in May, the fan was making too much noise and overheating said laptop to the point that the computer shut down twice, and I took it in the second time this past Monday (the 27th of November, to be exact and it was also a big mistake). When they repaired the fan, it has a weird screen about something to do with the RAID1 mirror failed status. The guy who repaired said problem about the fan said that the aforementioned screen was normal, which I considered to be lies. AVOID THIS PLACE LIKE THE PLAGUE! They'll "fix" your computer, then mess it up even more.