My iPhone 12 mini seemed to need a new charging port, which was still malfunctioning after I used…read morecompressed air, and the battery was discharging. I spotted this business when I was at Newkirk Plaza for something else. Ali said the port probably Just needed cleaning, and for $20, he did it, and the problem disappeared. The battery had to be ordered. When I went back a few days later for it to be installed, he did it while I waited, for only $65. It's not an Apple battery, and I don't care at all. It's wonderful to have a fully functional phone again, that holds a significant charge all day, even when I've been using cellular for maps & Facebook. It was a pleasure doing business with Ali.

From the owner: Tired of waiting days for device repairs? Our expert tech repair specialists offer lightning-fast…read moresolutions for all your electronic devices. Whether you're a student, professional, or tech enthusiast, we provide same-day repairs for phones, tablets, smartwatches, and laptops with absolutely free estimates. Our comprehensive service goes beyond repairs – we also stock a wide range of accessories for both new and vintage devices, ensuring you're always connected. With our quick turnaround, affordable pricing, and professional expertise, we're your one-stop destination for all device repair and accessory needs. Don't let a cracked screen or technical issue slow you down – we'll have you back up and running in no time!

The worst company ever! Their internet goes on and off and when you call them they say they are…read morefixing their towers and internet sucks Most of the time, slow... honestly this company is a headache for me and my wife....

Stay away boost has changed it used to be really good but they got bought or merged about 2 months…read moreago and now I burn through data in just a few days when it used to last all month I paid extra for more hot spot and it used to last all month also but now it runs through your data and by the second week your data is gone and you can't use your hotspot even though you still have a bunch left I was told to turn off data to things I wasn't using but this had no effect still ran out of data with over half of the hotspot that I paid extra for still left but was unable to use Stay away they used to be good now they are terrible I bought my phone outright 2 or 3 years ago and when I went to switch carriers I was told my phone was locked and to call and they would unlock it I had to put in a request to unlock it and it took 3 days. Horrible customer service as I said stay away save your money and time and aggravation I went with metro and so far so good

Happily walking into this location for any and all of our family's cell needs for 3 years. The…read moreservice here is outstanding!! Edgar goes above and beyond every single time to make sure our upgrades are exactly as we'd like them and our new phones are set up perfectly. He has the patience of a saint and I wouldn't even think of handling any of our Tmobile needs by telephone when we can walk in here for truly personal service. Bruce is new to this location and an absolute pleasure to deal with as well. There is no substitute for in-person service and this location cannot be beat when it comes to that personal touch.

My boyfriend came here to update his phone and was met with impeccable customer service. Managers…read moreMahmoud and Amy were extremely helpful and helped him update his phone with ease. What a great location! All questions were answered and concerns were put to rest. We are definitely making this our new primary T-Mobile location!!

I watch the windows for the store and the people a yeah I want just won't let you know I am Bay…read moreridge painting and I want to make sure if anybody who needs work done call my cell phone and I will make an only appointment

Been to a lot of stores in Brooklyn and this is the only store I'd go back to. Amazing service…read more Staff is really knowledgable and helpful. They really go out of their way to give a pleasant experience. My phone wasn't working and they gave me a loaner phone to use for a few days for no extra cost. Also honored their offer of a free case and screen protector when I activated my account. They have a great variety of cases and accessories. Overall just a great place with reliable people.

New cellphone and cellphone accessory store. Nice decor and super nice service. They also sell a…read morelimited variety of phones. Tons of variety. It shares the same store with vivi bubble tea.

If If there is anything you need this store has, find another place to get it. The most dishonest…read moreownership in a store I have seen in years. They always claim their credit card reader is broken (3 weeks), but thats not even a fraction of what they did to me. My iPad needed a new screen, and they said the mother board was shot. They tried to sell me an old one (iPad) in the showcase. When I walked out without buying it, leaving my old one for them to reassemble, they called me to say it was repaired. Wow , all of a sudden it was repairable. When we got there to pick it up (a week later), it wasn't even assembled and we waited 45 minutes. It sort of worked, but again "The Credit Card Machine was Broken" . We picked it up a week later with cash. The buttons don't work but at least I can recover my photos. It is somewhat useable. STAY AWAY!!!!!!! The word customer centric eludes the staff and there were no satisfying conversations that made you want to do anything but get out of this place.

These guys are the best, the always got me a good deal in wireless service, very knowledgable and…read morecourteous, was surprised how well the Asian lady spoke Spanish