Was a great experience was very friendly and wait wasn't long at all to fix ps5 definitely will…read morecome back again !

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

Horrible service only 1 product matching what I need then I asked a question just to get COMPLETELY…read moreIGNORED WORSE CUSTOMER SERVICE EVER!

I was here a few months ago to fix my daughter Iphone I'm tell the lady that the cellphone doesn't…read moreturn off , so she told me to leave it and she would call me later and see what is wrong. 10 minutes later she called me and told me that the phone's motherboard was broken and need a new one , the Wi-Fi antenna was not good . cost was around 300 dollars for an iphone 10. i told her that was too much to fix and old phone.so I took it around the corner to another technician and he fixed right away for free because the only problem was the finger print sensor . this people are very slick , don't trust them.

My iphone 13 screen wasn't working due to water damage…read more I was given 2 options which was $100 or $150 for the quality of the screen. They told me they will call me before putting the phone screen on to ask. I got a call about an hour later stating that the only damage on my phone was the screen. I asked a few times as I originally wanted to trade my phone in with apple, but if it was only the screen that was damaged, I would reconsider. They told me they would use an original iphone screen as they ran out of the better quality screen. I opt-in for the original screen which I paid extra for. I was in a rush when i got my phone and didnt check it throughly. The screen is not original. So if they ran out of better quality screen and my screen isnt original, did I pay extra for the lower quality screen? A week after the fix, I had noticed that the light sensor wasn't working on my phone. I do believe that when I gave my phone in, they told me they would check my phone to ensure everything was working. And that included the light sensor. I took it to the store, left it for a few hours only to be told the "ribbon" was damaged by the "cracked screen". When i told them it was never cracked, they changed their reasoning to water damage. I was given attitude as I tried to reason. The service would be a 1star as I did not get the original screen which I was promised. The service is also a 1star as I was given attitude when I went in for discovering another damage which I was told prior that the water only damaged the screen.

Simply the best. Honest, polite, reasonably priced and quick. If you're in the 5 Boros this is the…read moreplace for all your tech needs.

My iPhone 7 has had a broken screen for years ,…read moreIrreplaceable photos I thought that I had lost were saved on that iPhone and I got them back ! The sales guy gave me a great deal . Strongly recommend this place.

Best service in Brooklyn! Before I went to pineapple repair I visited 6 other phone repair shops…read morefor a battery replacement for a iPhone 12 Pro Max. I've gotten 6 different prices and reasons for why my iPhone wasn't working. At pineapple the guy was straight to the point, knew exactly what was wrong with my phone and gave me the best price out of all the stores I visited. Trust me, I highly recommend coming here for any phone repair you need. The guys at pineapple are genuine and here to help!

I think this place has amazing service swapped my phone battery in under an hr and the price was…read morevery reasonable at 60 dollars for hardware and labor

Today was the second time that I have used Phone Pros (for different problems) and I have been…read morecompletely satisfied both times. Tony and his assistant were great at identifying the problem (damaged charging port) and fixing it in a timely manner. Pricing is reasonable. Interactions were professional and courteous. They even recommended a great nearby restaurant where I could go during the time that were working on my cellphone issue. In addition, after I returned, they checked out the two chargers which I had brought with me and detected a faulty cable on one of them. I was able to replace the cable at cost with no additional service charge. I would highly recommend Phone Pros and the fact that I returned when I encountered another different cellphone-related problem is a testament that I value their services highly.

They are fair and knowledgeable; if they can fix an issue, they will. If they cannot, after…read moreattempting to, they will not charge you anything. They have very competitive prices!

I just came into Dev computer to get my iPhone 7 repaired. I smashed the screen to bits and the…read morebattery wasn't running that well. They gave me an instant quote: $65 for the screen and $25 for the battery which I thought was ultra reasonable. They quoted me 20 minutes on the fix and I came back to a fully functioning phone with an optimal battery again. This was about as quick and painless as a phone repair could be. They have lots of laptops in store that they're fixing and they sell used phones, laptops, and tablets as well. They have a wide selection behind the counter. Lots of phone cases, cords, headphone options, screen protectors, etc. The only thing is that this place is cash only, but at this price it doesn't matter. Thanks again! I'll be sending friends.

Took my daughter's iPad for repair, after Apple said it can't be fixed. iPad was fixed at a fair…read moreprice. Thanks for the good service!

Worst place ever..the screens they are selling for iPhones are cheap quality..they don't offer any…read morerecommendations Depending on how bad your phone is broken..they'll just put one of they expensive cheap screens on and even if it's lifting up they'll still sell you the service as if they did a good job..highway robbery!!

Today I patiently waited in the small neighborhood storefront in Windsor Terrace while the customer…read morerepresentative helped set up a phone for father & son. After completion, a man (who entered after me) jumped in front to talk to the rep. I was disgusted by his nerve and the fact that the rep didn't stop him in his tracks to say that I was next. Terrible customer service!

Great experience at the Verizon store in Windsor Terrace today when I went to get a new phone. I…read moredidn't realize it was a smaller store and, of course on a Saturday morning, a lot of customers were popping in, but the gentleman working there handled the stream of queuing customers quickly and efficiently. He was a great sales rep who listened to each customer's needs and made cost-saving recommendations, and he was able to expertly multi-task to simultaneously help customers buy new phones while transferring phone data for prior customers. It could have been an awful experience, but it was great and impressive. Thanks so much! This is my go-to Verizon branch moving forward.