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    Your Wireless

    2.8 (11 reviews)
    Open 10:00 am - 7:00 pm

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    8 years ago

    Daniel was a huge help in helping me find an affordable pair of headphones; would definitely recommend!

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    RadioShack

    RadioShack

    1.0(1 review)
    2.9 miSchuylerville

    HORRIBLE! And unprofessional! And I didn't even step into the store…read more AND IF I COULD GIVE ZERO STARS, I WOULD! I called the store because I was in dire need of FireWire cable. When the person picks up the phone, there is music blasting so loud that I had to move the phone away from my ear. Then she answers the phone as if it's her house. "HELLO?" I honestly thought I had the wrong number. I asked "Good evening. Is this RadioShack?" And she says "Yeah, can I help you?" as if I'm disturbing her from something. So I asked "The reason why I'm calling is to see if you have FireWire cables." Before I even got another word out to explain what kind of cable I needed, she said "We don't have any." and hung up. She didn't even bother to look for me. DIDN'T EVEN BOTHER! Let me explain something. I use to be a Manager at the RadioShack that use to be located on Nostrand Avenue and Avenue Y in Brooklyn when it was open so I know what type of customer service you're suppose to provide. After that phone call, I'm ashamed to tell anyone that I worked for that company. I use to pride myself in making sure my customers were completely satisfied. And now, your sales representative didn't even bother to place me on hold to LOOK for what I asked for. If my old District Manager Glenn would've heard me pick up the phone like that, I would've been in serious trouble. It's sad that this is what RadioShack has come to, hiring people that don't even care about their jobs and think that the place is a hangout with music blasting. Thanks to your representative, I WILL NEVER STEP FOOT INTO WHATEVER REMAINING STORES YOU HAVE OPEN. It's sad that this is what such a great company has come to. And if she doesn't like her job that much, she seriously shouldn't be working there. WOW!

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    Your Wireless - electronics - Updated September 2026

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