Excellent service , very helpful and professional The…read morecustomer care team are really nice and friendly ,they have fairly priced products

very nice store & very helpful ppl. bought an iPhone from there and they give me free case and…read morescreen protectio. over all great experiences

I was on my way to the bank & right before the bank I saw this little cute mobile store opened up…read more Just from the window I saw they had cute accessories, and I had to go in. They honestly have so many cute phone cases! I picked myself up a glitter case, and the employee offered me a great deal on the screen protector so I couldn't say no. Great store and very nice & professional employees. A must go!!

Really professional. They fixed my cracked iPhone screen in an hour and it looks brand new. Prices…read moreare reasonable, and they have a lot phone cases and other phone supplies.

I love this spot. Here I'm always get what want And need for my phone, computer, and more. Just…read moreask and they will help you anytime...

Ifix is great if you need something quick like a iPod battery. This is where I came back in the…read moreiPod days. I also have trouble installing screen savers so they are a big help! I'm recommending. If you can't get merchandise you want from Apple make it yourself. The decal came with my iPad I believe. I wanted a iPad screen saver installed for it too. I did keep the Apple decal and found it recently. Haha As for this place, I'd use their service again.

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

This is the second time I have gone to pick up a UPS package that was dropped here and the store…read morewas closed before their published 7:30pm closing time. When I tried to call, it says the voicemail is full. Now it will be returned to sender. Unfortunately I do not have a choice as to where UPS drops my packages or I would not be back.

These guys are great I brought my phone in with a broken…read moreglass screen. In 1/2 an hr these guys had it fixed like new.. At a very reasonable price.. These guys know what their doing..

I went in for a battery replacement, and shortly after the repair my screen started flickering…read more This issue did not exist before the service. When I returned, they refused to take responsibility and said their warranty only covered the battery, not any damage caused during the repair. Very disappointing experience. I would not recommend this location.

Ubreakifix is a chain of electronics repair shops. My shop closed during Covid so I stopped in here…read moreto check out the operation. It is a busy place so I didn't want to take time away from the other customers while I asked a lot of questions. It's better to bring in the electronic device and have a discussion. This store is clean and new. I like the helpful brochure they made available on the windowsill. They have screensavers and other merchandise that I purchased in the past at other repair shops. I'm glad this location is close in case I have a problem in the future. At the same time I'm very thankful my electronics are in good shape right now!

The guys here are very helpful. It's true that you get what you paid for when it comes to cell…read morephone service. I use to have Sprint and everyone at a Sprint store was an asshole. The other customers also would be belligerent sometimes and the entire scene was abhorrent. This is not the case at the Verizon store. People were hardworking and would check you in right when you walk through the doors. They tried to help you to the best of their ability. Everyone acted in a professional demeanor. There were no screaming kids or screaming parents or fighting couples. Everyone was just calm and quiet and did their job. I may pay more for Verizon, but whenever I need their help, I know they can be counted on. However, this does not mean that I forgive them for trying to repeal net neutrality. I like this store and the people that work here, but corporate Verizon can suck a big one.

Ben and Asif always go out of their way to help me whenever I have questions about my new Android…read moreS25. Down loading app on the phone resulted in a virus. I called Verizon support that is overseas and spent 45 minutes with an agent. Realizing she could not help me I went went to the store and spoke with Asif. He diagnosed the issue and removed the virus. The service that Ben and Asif provide is unmatched and a rare commodity in today's reality .