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Huntington, NY

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Sound Insight

3.4 (15 reviews)
Closed • 10:00 am - 6:00 pm

Services - Sound Insight

Home theater calibration

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Review Highlights - Sound Insight

“Being of an older generation new technology challenges me and Fred therefore made my system simple and easy to maneuver.”

Mentioned in 8 reviews

Read more highlights

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I have only good things to say about this Radio Shack. Hadnt been there in many years-was in…read moredesperate search for small Phillips head screwdrivers toolkits to fix a device. This was the only place in town or even in Melville that had them (Went to Best Buy, Home Depot, Staples, another hardware store). They had two kits, I bought one, and found it wasnt the right kind, so i took it back to try to get the other, --they took a look at it, but even better they were able to use the screwdriver in the store to help me fix the problem. Both associates I talked with knowledgeable, extremely personable and efficient. The service was great! I needed to write this review after reading some negative ones (from 2008). Radio Shack Huntington is alright in my book. Nanette W. Huntington residentVacat

Appliance World - Scratched cabinets

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Appliance World came through for us when GE did not! Our GE PROFILE electric 30" slide in double…read moreoven was installed May 22, 2025. It shut down on Thanksgiving Day while I was preparing dinner for 12 people in our newly renovated kitchen. GE Bodewell "repaired" FOUR times. Within minutes of the repair tech leaving our house EVERY TIME the bottom oven beeped, showed faults, smelled awful and shut down. I spent literally hours trying to speak to an actual person at GE. I finally spoke to someone who promised that the situation would be escalated and my request for a SAFE replacement would be "considered ". They eventually refused to do more than send another technician. I didn't have an oven for Christmas dinner, either. Appliance World did NOT HAVE to help in any capacity other than to contact GE. BUT THEY DID!!! They replaced, delivered and installed my new range this morning--all at their own expense. We've been loyal Appliance World customers for years, and will continue to go to them for our next appliance purchase. THANK YOU!! I want to add that we received frequent updates concerning delivery and installation times and Oscar and his crew were extremely efficient, helpful and professional. They were careful and respectful of our property and left the job impeccably clean and neat.

I had bought all my kitchen appliances from appliance world about 5 years ago. I had bought a…read moreThermador gas range. we use the stove top daily but we only use the oven about three times a year for holidays. Several weeks ago the oven stopped working and threw an error code E6100. We had Thermador and their authorized repair provider diagnose that the oven needed a fan replaced and the repair was over $500. I called Thermador several times to try to have them pay for the repair even though it was out of warrant. I had told the Thermador agent that I purchased the oven at Appliance World. The agent suggested that I go back to Appliance World and ask them to intervene on my behalf to see what they could do. The Thermador agent said that Appliance World could DEFINITELY motivate Thermador to do something for me. So I then went back to Appliance World and spoke to Matt in customer service. this was last Friday. During that conversation Matt kept saying that he knew that Thermador would not do anything for me. Matt was 110% NEGATIVE. I continuef to advise Matt that it was the Thermador agent that urged me to have them make the call Well today I recvd an email reply from Matt. Matt restated that the oven was out of warranty which I and the Thermador agent were well aware of. Matt also repeated that Thermador would most likely deny the claim. Again he was 110% NEGATIVE without even making the call. I then told him I wanted to speak to someone that would help me The next email I received was from Khep who stated that Matt's take was accurate and correct. Reading Kheps reply I realized that he had no grasp on the facts of the situation and I am quite certain that Matt didn't either. Now there are two 110% NEGATIVE customer service people that should not be allowed to speak to customers. THIS IS JUST TERRIBLE LACK OF CUSTOMER SERVICE. The conversation didn't end well. I have purchased a new condo and I will be totally renovating the kitchen and laundry area. I am expecting to purchase $40,000 in appliances. I will take my business to Best Buy. I am 110% sure that they will match or BEAT the Appliance World prices. Best Buy is a corporate store with better training and service compared to the local store with TERRIBLE SERVICE.

Marcin Electronics & Appliance Service - Marcin appliance service

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FULLY DISAGREE with all negative reviews!…read more I called yesterday for dishwasher repair quote/service call. First got voicemail. Then he called me back within 15 minutes. We spoke about the scope of work. He told me his price. I mentioned to him that while this isn't an emergency repair call I did happen to have off work the very next day and asked if he could accommodate. He said sure no problem but I would have to be second stop and estimated arrival time ge stated was between 11am-12pm. I said great, thank you so much and appointment was booked. Day of service he got here ten minutes early at 10:50am. He assesses situation but said he didn't have the right size clamp to finish right now. I asked him to let me check if I happened to have it but of course of all the random parts and hardware I have collected over the years I didnt have it. He said he would then have to go to his 3rd stop, head back to shop to get clamp and then back to me stating he would be back around 2pm. Since I happened to read these negative yelp reviews after I booked him and before he arrived, I asked him outright to be honest and tell me before he left if he truly was going to be able make it back and he gave me his word. Which was acceptable to me because there are always two sides to every story / negative customer reviews and the second side of those is always unknown because the negative customer never let's anyone know their part in all of it!! Yet again, Marcin was on his way earlier than initially anticipated and came back to my house around 1:30pm to finish the work. He nailed the repair in 20 minutes and was out my door right around 2pm. I even asked him to assess our washer and dryer and he told me straight up that for us to pay him to repair then wouldn't be cost effective to us like a true honest professional should treat his customers! So 5 stars to Marcin Appliances and Electronics plus future references from myself to anyone I happen to talk to in the future who would be looking for a honest appliance repairman!

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Sound Insight - electronics - Updated October 2026

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