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    Ac Electrical Supplies

    5.0 (2 reviews)

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    12 years ago

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    Factory Outlet Store

    Factory Outlet Store

    1.1(49 reviews)
    0.2 mi

    1 - Ordered a "new" transmitter (Dogtra) to replace my lost one on 11APR23 and received the order…read moreon 14APR23. 2 - The "new" transmitter was not in original packing and only placed into a manila bubble wrap envelope with a packing list. 3 - The "new" transmitter was defective upon receipt (the second/middle digit that indicates power levels did not work). 4 - Called FactoryOutletStore.com (FOS) to request a new transmitter and was told they could NOT send a new one until the old was received by them first. So... Due to THEIR error (shipping a questionably "new" item that didn't work correctly), I was now going to be forced to be without a transmitter until they get the old one back. 5 - I asked for them to ship new one while I kept the old one. Upon receipt of properly operating transmitter, I would return their defective one (in order to maintain training for my me and my dog). NOPE! Their "process" won't allow them to ship me a properly working item while I still kept the one they sent earlier, unless... I pay for a new one FIRST! In other words... I have to literally pay for their mistake. 6 - They had all my payment information (and could have charged me if I decided to keep the inoperative transmitter (Why I would do that, I have NO idea.) and they were going to send a return shipment label for the broken one (so they had the means to track the return)... NOPE! 7 - I went from the guy that answers the 800 number to "Scarlett" (that sounded more Hindi than American) in "escalations" to "Jane" (Scarlett's Hindi neighbor) and still got nowhere. 8 - Their business practices are simply wrong. If you ship someone a POS item, then you need to make it right. I will NEVER do business with these people and I cannot recommend them for ANYONE - unless you like getting screwed over. Tip for consumers: I truly have nothing good to say about the business practices of this company. They know they're wrong and only want your money. Products used: Dogtra 280C Transmitter

    Do not, repeat DO NOT buy a protection plan for anything you buy from this place. I purchased a…read morecharger for a Norelco electric shaver, along with a three-year protection plan, thinking that the protection plan would cover the charger for incidental damage, which the manufacturer's warranty normally does not cover. The protection plans are sold by a company named New Leaf Service Contracts, Inc. that's based in Irving, TX. You don't find out, until after you have already purchased the protection plan, that it only covers manufacturing defects and not incidental damage. Seriously?! This is 2023. No one sells protection plans that only extend the manufacturer's warranty, because everyone knows those are a rip-off. Any manufacturing defects in a product, especially an electronic product, are going to manifest themselves within the first year of operation. What's more, I was told that the protection plan only covered the shaver itself, not the charger. Even when I told them that I had purchased the protection plan for the charger and that the charger was a replacement for the one that came with the electric shaver when I had bought it a few years ago, they still refused to budge. I don't know who this New Leaf Service Contracts, Inc. is that's selling these so-called "protection plans", but do yourself a favor and don't waste your money on it, because if you file a claim against it, they will undoubtedly give you a b.s. story that it doesn't cover the product you purchased. They are scam artists and I will be reporting them to the Better Business Bureau.

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    Factory Outlet Store - FactoryOutletStore.com Home Page

    FactoryOutletStore.com Home Page

    Factory Outlet Store
    Factory Outlet Store - This generic filter is incompatible for an APEC RO system.

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    This generic filter is incompatible for an APEC RO system.

    Berger Bros Camera Video Digital - Red tailed hawk in our back yard

    Berger Bros Camera Video Digital

    4.2(71 reviews)
    0.8 mi
    $$

    I ordered this DJI Mic Mini charger on December 16. As the holiday approached I became anxious…read morebecause the order status still read "Awaiting Processing." I emailed for a status update but initially received no reply. In less than 24 hours I received outreach DIRECTLY FROM THE COMPANY PRESIDENT, Mr. Brad Berger. When is the last time the president of a 74-year-old family business in the USA called you or emailed you? This was my first time. Mr. Berger determined there was a mix-up, and the items I ordered were out of stock. Someone was supposed to reach out earlier, but wires got crossed. I'll tell you folks something. I am not a spring chicken, and that means I was alive before everyone had cell phones, tablets, and laptops. I grew up in a time when companies, especially those like the Berger Brothers, really cared about their reputation and their customers' satisfaction. They would take the extra step to make things right when something disappointing happened. If I sound nostalgic, I AM. In this era of fast everything, few companies take the time to invest in customers and clientele. The Berger Brothers is one of those unicorn companies that hold fast to these traditions. While they didn't have what I ordered, Mr. Berger more than made up for the disappointment with his multifaceted outreach. He and his family business have set the bar for every other I encounter from here on out. Stellar, five-star service.

    I'm so grateful for Brad's help in purchasing a Fujifilm X100VI kit as a gift a few months ago…read more Brad helped me select the right accessories, including the SmallRig thumb grip and soft release button, NISI custom UV filter, extra battery, charger, and extended warranty. He also helped me securely arrange a shipment to my apartment. The gift recipient was so surprised and delighted! The popularity of this camera elides the fact that it's an excellent choice for everyday photography, and the everything in the kit was instantly valuable to my recipient.

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    Berger Bros Camera Video Digital - Newly acquired Fuji x100vi

    Newly acquired Fuji x100vi

    Berger Bros Camera Video Digital - Sony A7IV Mirrorless Camera with a Sony FE 70-200mm lens.

    Sony A7IV Mirrorless Camera with a Sony FE 70-200mm lens.

    Berger Bros Camera Video Digital - Camera

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    Ac Electrical Supplies - electronics - Updated May 2026

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