I ordered this DJI Mic Mini charger on December 16. As the holiday approached I became anxious because the order status still read "Awaiting Processing." I emailed for a status update but initially received no reply. In less than 24 hours I received outreach DIRECTLY FROM THE COMPANY PRESIDENT, Mr. Brad Berger. When is the last time the president of a 74-year-old family business in the USA called you or emailed you? This was my first time. Mr. Berger determined there was a mix-up, and the items I ordered were out of stock. Someone was supposed to reach out earlier, but wires got crossed. I'll tell you folks something. I am not a spring chicken, and that means I was alive before everyone had cell phones, tablets, and laptops. I grew up in a time when companies, especially those like the Berger Brothers, really cared about their reputation and their customers' satisfaction. They would take the extra step to make things right when something disappointing happened. If I sound nostalgic, I AM. In this era of fast everything, few companies take the time to invest in customers and clientele. The Berger Brothers is one of those unicorn companies that hold fast to these traditions. While they didn't have what I ordered, Mr. Berger more than made up for the disappointment with his multifaceted outreach. He and his family business have set the bar for every other I encounter from here on out. Stellar, five-star service. read more

I'm so grateful for Brad's help in purchasing a Fujifilm X100VI kit as a gift a few months ago. Brad helped me select the right accessories, including the SmallRig thumb grip and soft release button, NISI custom UV filter, extra battery, charger, and extended warranty. He also helped me securely arrange a shipment to my apartment. The gift recipient was so surprised and delighted! The popularity of this camera elides the fact that it's an excellent choice for everyday photography, and the everything in the kit was instantly valuable to my recipient. read more

Terrible customer service. I went in to purchase a Canon PowerShot compact camera after seeing a package deal on their website for $599.99. I didn't want the extended warranty for $80, but they told me I had no choice--it was required. Then they handed me a bill for $640.00. When I asked them to honor the lower price listed on their own website, they refused. This is just wrong, and I won't shop here again. I made a few calls and found a store nearby called Camera Land. They're selling me the same camera on its own for $329.99--no forced bundles or extras I don't need. I'm happy to give them my business instead. read more

Berger Bros Camera Video Digital - Camera - Photography Stores & Services Near Me - Syosset, New York

I am an nyc based professional photographer and very recently stumbled upon Berger bros... I am thrilled to have found them. They have a great in store collection of cameras, lenses, lighting, grip gear, etc... I was blown away with the carefully curated selections. And if they don't have what you need, they will go out of there way to get it for you ASAP. This is the type of stuff that will ensure I shop here, at a small local shop. These stores are becoming more rare these days, and I am excited to support the heck out of Berger bros. Ask for Brad, the owner. He is incredibly knowledgeable and determined to help guide you. read more

Berger Bros Camera Video Digital - Newly acquired Fuji x100vi - Photography Stores & Services Near Me - Syosset, New York

My business partner and I decided to grow our blossoming video business. First step, we needed to upgrade our equipment. Since I'm not a fan of sales people, I was a bit hesitant to go into Berger bros because I just assumed they would be the everyday "know it all" tech salespeople who just want to upsell you and make you feel stupid for not knowing every aspect of every camera ever made. I was 1000% wrong. They are super Friendly, helpful, knowledgeable, and accommodating. We were met at the door by Doug, who listened to our needs, and introduced us to Peter. Peter might be the best person I've ever made a purchase through. He thoroughly guided us through the confusing world of cameras, lenses and lighting. You can tell this is not just his job, but his passion. We left happy with our purchase of a Sony A7IV mirrorless camera, a 70-200mm Sony lense, and all the necessary accessories that come with it. Brad came thru at the end to make sure we were getting the best value for our money and to make sure we were completely satisfied, which we were. If you need a new camera and are not sure where to start, run. Dont walk, to Berger bros. read more

Berger Bros Camera Video Digital - Sony A7IV Mirrorless Camera with a Sony FE 70-200mm lens. - Photography Stores & Services Near Me - Syosset, New York

After a month of consideration, I decided to finally purchase my first new camera in awhile: the OM Systems OM-3. If you've been on the fence about it like I was, I can tell you it's exceeded expectations. There's no better choice if you want a compact camera in 2025 (especially if you want a camera with the most advanced technology currently available). Having owned a PEN F since 2016, I was delighted to discover the OM-3 is only a slight bit larger and that it feels like it's got the same "DNA." If you've read any complaints about the lack of grip I can tell you that it hasn't bothered me (and I do have big hands), but I am partial to prime lenses so if you're partial to zooms you may want to go with the OM1ii. As far as Berger Bros is concerned, I was delighted with the experience at the store. It was a big purchase for me and I was so glad I opted for an in-person visit. They know their business well (included the advanced electronics in cameras like the OM 3). No one's in a hurry to wrap up sales and my conversation was most informative -- a pleasure. The experience brought back good memories of camera stores from my film days. Thumbs up for Berger Bros. I'm happy I decided to keep my business on Long Island. read more

Berger Bros Cameras, my new spot where I'll be going for gear after my rough experience at Cameraland with one of the managers who really was crazy rude and just a not likable person. Berger Bros has a wide collection of gear, and is one of the handful of Family Owned Camera shops left on the island. You don't see many lasting over B and H, but these guys were great. I recently traded in one of my cameras, after working with the staff for a few hours, we got a rate down that was alright, not the best but, I agreed to it because there was a rig I was looking for, and I met Brad (owner) about the rig. He called his Canon guy and put in an order for the kit I was looking for and got it sent out, this was just in time too because Canon is now saying there is such a demand that they can't even make these fast enough, but Brad got me a kit. Prices here can range, some are a little higher than others, and the guys can kind of bust your chops a bit, but you have to have that sense of humor and personality. They offer classes, great conversation and insight, let you try lenses to test them out. I look forward to getting more of my gear in the future with Brad and his team. read more

Best Best camera store why go to the other camera store like ( Be and Hech ) & ( odd do roma ) when you can legit go local or just come here they have everything you're looking for and more, and if it's not in the store ask my man brad to order for you and 1-4 days and your item is in stock waiting for you. Hands down you want Great service Ask for Doug automatic top notch service this guy helped me out and forever they have my business... i was having trouble with a camera and he was on the phone with customer service helping me out for about 4 hours insane and was persistent and said we're gonna get this done he was determined he told me I could go home and he's gonna take care of the rest. He stayed in the store after work for additional two hours and take care of everything for me. A very honorable guy and provides great service. Go check out berger bros NOW! read more

I had a great experience with Berger Bros, specifically with Doug's help since *March*, as he put me on the waitlist for the elusive Fujifilm X100VI. A couple of weeks ago, I finally got the text I'd been waiting for that the camera was ready for pickup, and I was there within the hour! My husband and I had tried to get this camera through Best Buy chat, as others had gotten lucky that way, but we were unsuccessful in our attempts, wasted a lot of time, and eventually gave up. Thanks to Doug, I now have this camera in my hands! When I arrived, he opened the box in front of me to ensure I was the first to take it out and that everything looked okay. Purchasing two accessories was required, so I chose a screen protector and UV filter, both of which I needed anyway. Doug was really friendly, and the store also offers free basic classes on how to use the camera. It was my first time at this store, but just looking around, I noticed they cover multiple needs, from digital and film photography to even telescopes. read more

I have used this store for decades. They looked in their computer and found me as far back as 2000 when I bought a telescope. This week, I decided it was time to upgrade my Canon camera body. Rich, a gentleman roughly from my generation, walked me through the ins and outs of the 90D that I had picked out. They helped me select the accessories that would help make this a powerful tool (Memory cards, adapters and camera bag). The next day we took the new camera to several parks on the South Shore and were blown away with the results. At the end of the trip though, we found that we had strung the strap wrong, so I had to make a return trip. Mark showed his expertise in strap management (Apparently this happens serially). While there, I learned that they do their own slide scans, so I will be seeing them very soon. I've become leery of services that send the slides overseas. This is a class operation, and look forward to future business with them. read more

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Berger Brothers Camera and Video has outstanding customer service. I recently purchased a Nikon Z lens from them. This was a last-minute purchase for a winter photo trip to Yellowstone National Park. I contacted Brad (owner of Berger Brothers) Thursday afternoon and purchased the lens. Brad committed to have the lens shipped to my hotel in Bozeman, MT for arrival the following day, Friday since I was flying to Bozeman early Friday morning. Brad aggressively track the shipment to assure that I received the lens as he had promised. Berger Brothers Camera and Video has competitive prices and world class customer service. I highly recommend them. read more

Awesome help, and great knowledge. Helped me with easement. Purchased a camera for my wants and needs. Great service from being local. Cameras are hard to find locally. They are on their feet ready to help you. I am happy with my purchase. read more

Nicely stocked, small, family owned business which is rare to see especially a camera store. Brad is open to dealing directly with his customers to ensure satisfaction, that goes a long way in my book. Thank you. read more

So I was looking for some lenses for my camera and I called Berger Brothers on a whim. Bradley answered the phone from his car and was so accommodating I hung up the phone and drove directly to his store. His sales help was knowledgeable and extremely helpful. I felt very comfortable making an important purchase. The price of the lenses were reasonable as well as the warranties. I am a beginner photographer and I feel I was guided in the right direction for my photography needs. I am so over the top impressed with my Canon 70-200mm F2.8 and 17-55mm 2.8 and glad I chose Canon lenses. They also have all sorts of on and off location classes which I am eager to try. A high recommend!Thank you Berger Brothers! read more

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Called an they had the camera battery I needed. Very professional and friendly. Look forward to doing business with them on converting my old vhs tapes to dvd. Open Monday - Saturday 10-6 not open on Sunday. read more

I had taken old VHS tapes from the old camcorder brought it to them and they put everything on two DVDs for me it was great to watch all those old memories and have them restore old photos of my mother and grandparents highly recommend coming here for any camera needs photo needs they are fast quick and reliable definitely come to this place if you need Restorations or to buy a camera they even have classes on how to take photos and stuff like that which is pretty cool read more

Berger Bros Camera Video Digital - Photography Stores & Services Near Me - Syosset, New York

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A great place! Excellent service and very knowledgeable on products! Been going there for over 20yrs read more

I was looking for a new Sony lens that was so popular all the big box stores had sold out of them. Admittedly they were not my first stop when looking for gear but because they were smaller they had options the other stores had sold out of. When I called a very friendly worker was super helpful and put the lens I wanted on hold for me and kept it till I could come in the next day. On top of the great personal service they prices are spot on too. Their price was only 1$ more than the cheapest online retailer. In short, prices are great and customer service can't be beat by the big stores. I'll very happily continue to support this local business read more

Berger Bros Camera Video Digital - Photography Stores & Services Near Me - Syosset, New York

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I'm so impressed by Brad and the team at Berger Bros. There were some items for which I was searching that have been very difficult to source, due to high demand, at some of the larger camera retailers. On the recommendation of several users of a camera enthusiast forum I decided to give Berger Bros a call, and I'm so glad that I did. Not only did they have both lenses in stock that I was looking for, but they had a much shorter wait list for the camera body. Brad was super helpful as he inquired what kind of gear I was currently using, offered to trade them in for credit (I declined, but it's great to know this is an option), and made accessory suggestions that I had overlooked, but really did need. When I needed to make a change to my order before shipping, they did so with no problems at all. And Brad personally packaged and shipped my lenses to me (I'm out of state). This kind of personal service is almost nonexistent online and by phone. I cannot recommend Berger Bros highly enough. They've earned a new customer, and I will use them for my future camera related purchases. Thanks Brad! read more

Berger Bros Camera Video Digital - Photography Stores & Services Near Me - Syosset, New York

Super great experience shopping with Berger Bros. I got to work with Ben and Brad remotely and they were very professional to follow up with me on my order and get me a new Sony A7C super quickly! This is my first full frame mirrorless camera and I'm excited to shoot with this. Berger Bros also has some awesome classes that educate on camera, equipment and programs which I plan to attend either via Zoom or in person when it's safe to. Awesome people and awesome business, looking forward to future purchases here. read more

Berger Bros Camera Video Digital - Photography Stores & Services Near Me - Syosset, New York

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Haven't been their in awhile but they ran a good ship. Used them for years. Paint hardware and plumbing...well done

Being a novice at photography and having very little understanding of cameras and the equipment needed, Berger Bros has been nothing but excellent with helping me. I recently purchased a macro lens for my Nikon Z and Brad helped me find the right lens for my budget with no pressure to purchase anything I did not need. No bait and switches here. If you are just beginning your endeavor into photography, looking to upgrade or you are an expert, this is the store for you. Thanks Doug for being kind and inviting when I came in. It means a lot to a guy who has no clue what he's doing with a camera... read more

Perfect shop for a beginner, they will explain in detail each camera you are interested in and recommend what is best for your photography needs. read more

Very helpful and knowledgeable staff great service they helped me get everything that I wanted and needed super happy. My new favourite store. read more

Brad has been able to get me the latest Sony gear. I had the Sony Alpha 1 sitting on my desk in San Diego 1 day after it was released. He is aware of his customer's needs and service is the name of the game. read more

Berger Bros Camera Video Digital - There service is fast as a Peregrine Falcon taken with the Alpha 1. - Photography Stores & Services Near Me - Syosset, New York

I like this place. The staff was very friendly and helpful. I recently purchased a new lens for my Nikon (a prime f/1.8 35mm) and paid the going rate for it. They will give you their website price which is cheaper that their store price most of the time. And I always see coupons floating around in the coupon books that get delivered to your home. Mine was expired and unable to be used on what I purchased, but the owner told me to hold onto it and that he'd let me use it next time I'm in the store. I also picked up a roll of Ilford 400 to process (I do darkroom stuff too) while at school, and it was $6.29 a roll. Recently I was at CVS and saw they have black and white film too, Kodak's T-Max 400 and it's $10 a roll. What?!? Crazy. So if you do darkroom processes or are into b&w film, the prices here are reasonable. Truth be told, I did buy my filters online at Amazon. Hey, I'm a starving artist, I've gotta shop around. Now looking into a decent quality tripod. A Vanguard would be nice, but I don't know if they're worth the high price tag. read more

A longer detailed review will be coming. For now I will say I am disappointed at the customer service and up charging by the owner after I had spent $3200 in his store. read more

I bought the Nikon D3300 package deal for $599.99. The tax ended up being $86.24. I thought that was ridiculous. I went to Target and Best Buy today and both stores had the same package for $599.99, but those stores charged $51.75 tax. I emailed the owner about my disappointment regarding the ridiculous tax. On the phone he said I was wrong and should exchange it for a cheaper camera if it was not in my budget. He mentioned that the original price of the camera's tax was applied and that it was legal. Then he listed why his store was great and how long he was in business for. After that, I probably spent more on gas money traveling back and forth to the store, which is inconvenient and I feel like I should be reimbursed for that. Overall I am happy that I received a full refund for the camera. I give them one star for that. I feel bitter about that experience. I have photos of the receipts for Berger Bros and Best Buy, and the difference is amazing. Once the owner learned that I received a full refund he offered me a class for free. I cannot accept that. I don't want him to think it is ok to charge customers that much tax. I am very sad that I had to go to a chain store for my camera. I would have liked to support a small business. read more

Berger Bros Camera Video Digital - Same Nikon Package deal. Pink is Berger Bros & White is Best Buy. Please look at the tax difference. Could someone explain why that is? - Photography Stores & Services Near Me - Syosset, New York

This is by far the best camera store on the planet They have every camera selection you can imagine. I just purchased a camera for my son who is a Novis. Then I purchased a Nikon for my wife who is an expert. The service I received was top notch. They make sure you know absolutely everything about the camera. Friendly and experienced people to help you is key when your buying a new camera. This allows you to know all about it and understand the ins and outs of it. I would definitely recommend going here for all of your photographic / camera needs. read more

I was on several lists 60+ down for the elusive Canon 1DX Mkiii. Amazon was sold out. B&H was sold out. CANON WAS SOLD OUT! I couldn't find it anywhere as I checked daily on stock alerts and forums with seas of people with the same problem, NO 1DX MKiii's... Some said shipping from Canon would be 2-3 months. Then at the bottom of a forum, there was one small inkling of help for an unknown hero- "I was in Berger Bros Camera in New York today, they had one. But I decided to wait on the R5." I too plan on getting that camera as well, but this was my current goal. I called the camera shop 20 min after that post went live. A friendly man answered the phone, Brad. The owner. He was friendly, casual but professional and surprisingly gave me his undivided attention like I was his only customer. "We got one." He had one of the most elusive cameras in market currently and he was about to sell it to me. I was more than stoked. He temporarily held it for me to cancel my other pre-order which was tying up funds. He gave me shipping options, we landed on 3 day shipping for $100 (arriving from NY to LA shipping Wednesday supposedly arriving on Monday). It showed up Thursday, the next day. Overall, I couldn't say enough wonderful things about my experience with Berger Bros. Brad even emailed me 11pm his time with the tracking information. A++. They are now my new camera shop. read more

The staff here is exceptionally knowledgeable and helpful. I already had an idea of what I wanted and they were great at suggesting accessories I needed, without overselling ones I didn't. I was here to purchase a telescope that I had already picked out and also wanted some adapters/lenses/filters. This location is way out of my way from Manhattan but will definitely be back again! read more

I walked into Berger Bros with my 600mmF4 lens to discuss a consignment, not a trade in, arrangement. Brad, the owner was willing to do a deal on the spot, but I indicated a trade would better fit my needs. He had the lens in stock that I was considering. I was absolutely fine with taking the lens, but from experience, I knew that there aren't a lot of people looking to buy such a special purpose lens like this, so I declined the offer, and said I would be most comfortable if he were to conduct the trade AFTER he had money in hand from the sale of my lens. It took a while, which I expected, but he was absolutely true to his word. I got an email that the lens had sold and I could pick up the lens I was interested in at any time. But in the interim, I moved to a different state, about 5 hours away. Just to show you what a great business Berger Bros Camera is, Brad had the lens shipped to me, insured, and at no charge. They dealt with me in the most professional way, and were a pleasure to work with. I would have no hesitation using them again. I prefer to work with and support smaller local camera shops. I could have gone to the camera megastores but found that dealing personally, especially with the owner, is a rarity these days. I went with a reasonable level of expectation and was more than satisfied with the outcome. Being Hispanic, I never once felt uncomfortable or as one reviewer puts it "profiled". Kudos to Brad Berger and his team! Keep up the good work. read more

I purchased a used lens from Berger Brothers online, sight unseen. That can be a scary thing to do; to send several hundred dollars to a stranger across country (I live in the San Francisco Bay Area) to purchase a fragile lens that could have many things damaged within...all those pieces of glass..all those focusing mechanisms that need to work perfectly... However, the fact that it is a family business that has been there for decades...you can't stay in business if you don't take good care of your customers, so I took a chance. It is getting so hard to find a real camera store, even in the SF Bay Area, many of them have closed, and it is so important to seek buying advice from professionals who really care about making sure a fellow photographer gets the proper gear. I spoke with Brad on the phone and I was charmed by his warmth and his knowledge about my chosen brand of camera; Olympus. I felt I had not only made a good choice, but also a friend, if I ever found myself in Long Island! The lens was mailed the same day I purchased it, and it arrived yesterday. It was packed carefully and consciously and came with all the original paperwork and box. It exceeded the level of "newness" I had hoped for, it looks and shoots like a brand new lens. I wish I could just fly across the country and give these folks a big hug, I really do. If I'm ever in Long Island I'm going to go find these guys and thank them in person. Family business's are the backbone of this country and we need to support them for the national treasures they are. I'm so glad I found Berger Brothers, if I could give more than five stars, I would! read more

I am so glad I found this place. I looked up other reviews on some camera sites that I trust and Berger Bros came up a few times. I flirted with buying the Leica Q2 M on their website but quit the transaction before I finished. The next morning, I got an email from Brad asking if I was still interested and telling me that he also had the regular Q2 in stock - which was impossible to get anywhere else. He also told me that I was better off getting the regular Q2 than the Monochrome. I followed his advice and boy am I glad I did. Dealing with Brad was so easy - we had a couple of phone calls back and forth to close the transaction - it was so nice and reassuring to be dealing with an actual human being. This is a regular brick and mortar camera store, and it shows in the service. Brad could not have been more helpful - he got the camera shipped in lightening speed and I had it here in California just two days later. He followed up to make sure that everything was good. I will absolutely be going back to Berger Bros. for my next gear purchase and I cannot recommend them highly enough. read more

Made another camera purchase at Berger Bros. Brad Berger provides incredible pricing and amazing service that you could never find when buying online. The camera I was looking for was recently discontinued and hard to find, yet Brad was able to locate one from a retailer in NE and have it shipped to me in 2-days for an upcoming trip to Paris. Thanks Berger Bros and thanks again Brad. Another reason why I enjoy supporting a family owned business. read more

Instant gratification! Brad Berger delivered a wide angle lens for my Nikon D7200 hours before lift off to Italy! Outstanding customer service. My go-to for future camera supplies. read more

Best place to purchase a camera or camera accessories. They have great products and always offer excellent advise. I've taken classes here too. Love this store! read more

After knowing they are good reputation I went there with an old film to be changed over to a cd, I wasn't sure what was on the film, but it was an old wedding they gave it back to me with a song playing during the video I did not ask them to put this song in I do not want a song in there and they ruined it for me I paid over $100 and I was really pissed and I still am now I have to go somewhere else Why would they take it upon themselves to pick out a song and add it to my film why would they do that and who chose the salon I would morning song playing during my wedding video at the time and I don't want it now they should have called me and asked me if that's what I wanted and it took nearly a month to come back I'm done with Berger brothers read more

I had a very complicated transaction last week and was so happy (and relieved) that they were so friendly and helpful! They could easily have become annoyed, but they were amazing! I spoke with Brad Berger, Ben in shipping and Lisa in accounting. I can't say enough good things about them and their outstanding customer service! I highly recommend them and will definitely buy from them again!! read more

As a Sony mirrorless shooter, I bought both my Sony 85/1.8 and Sony 20/1.8G primes from Berger. I just bought the Sigma 24-70/2.8 DG DN Art zoom from Berger and am very happy with their service. They have become my go-to retailer after over 50 years of doing business with B&H Photo. I prefer to support the smaller shops who pay more attention their customers and make every effort to serve them well. read more