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    Vanwood Cleaners

    3.9 (68 reviews)
    Open 8:00 am - 5:30 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Vanwood Cleaners

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    3 More Services

    Custom tailoring

    Embroidery

    Laundry wash and fold

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    Recommended Reviews - Vanwood Cleaners

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    Thread popping out of the jacket when this is a brand new jacket. Wasn't there when I dropped it off.

    1 Star (would give 0 if possible) I brought in my brand-new jacket for a simple dry clean, and it came back dirtier than when I dropped it off. There were hairs all over it -- not mine -- and a loose thread that wasn't there before. When I asked about it, the woman at the front argued with me and said the hair must have been from "other items in the machine," which honestly makes the situation even worse. If I'm paying for a cleaning service, my clothing should come back clean, not covered in someone else's hair and with new damage. The lack of accountability and unprofessional attitude made the whole experience even more frustrating. I will not be returning. Save yourself the hassle and go somewhere that actually respects your clothes and your time.

    The darker one to the left is the one they "altered"

    I have experienced really poor service, a terrible job on alterations, and the epitome of unprofessional behavior in my interaction with the employees here. I wouldn't ever go HERE FOR ALTERATIONS. THEY'VE HARASSED ME IN VARIOUS ATTEMPTS TO GET THE REVIEW REMOVED. I brought in a total of 6 pants to get dry cleaned, and I wanted 4 of them altered slightly. In the alterations I received back, they've totally messed with the entire integrity of the pants I had brought in. And after spending $165 on getting 4 pants altered here, i feel that all 4 look like I went to the flea market to shop. I brought in pants from Nine West, Zara, and Wilfred which were altered by someone I never even got to meet with in person named Sofia (who apparently doesn't come in?) and she's made a mess of my pants and gave them back looking nothing like what I had addressed and discussed with the lady at the front desk. When I went back for the first time, I was excited (even tho I was spending so so much to get only 4 pants altered) however, I was given my pants without any pleats in them, after I had specifically told her I like my work pants pleated. (Isn't that a given at a dry cleaners any way???) but once I got the pants ironed correctly I noticed why they were not originally given back to me with pleats because when altering them, they messed with the front waistline and attached the center pleat to the side pockets. When I tried to tell them, they said they wouldn't do that - but I spent so much time doing my research after this and I was not able to find any pants available for purchase with pleats coming out the pockets so I don't see how what they insisted was even possible. I definitely didn't bring them in like that and it shows through the various strings and seems that are altered. The whole tag of my pant is somehow missing. Then they refused to fix my brand new pants, which honestly they cut up so much that they don't look like any pant I own (to the point where they have me drive back home to bring the same exact pant back to them, because I had two of them, and they're telling me it's not the same because one is obviously older duhhh but also because it LOOKS NOTHING LIKE WHAT THEY WORKED ON.) to the point where my entire tag is missing u can't even tell it's from the same store.... It was so ridiculous to stand there as they told me that I brought them the pants like that. There is absolutely nothing on the market that comes like that. Absurd. And then they started threatening me saying they were going to call my dad like I'm sorry but what does that do, will u finally acknowledge the mistake then? I'm just really sad that after a month of back and forth I have spent $165, and have no nice pants to thank for it. Like all of them were better off not being touched at all by them. Now I'm out the pants and the money, and these people were so so rude to me. Blatantly telling me I'm wrong even though the pictures speak for themselves. I hate writing reviews but I am now going to encourage it for all dry cleaning services bc it's important to know the level of work you're going to get back. I'm assuming people have had horrible experiences since the ones on here written 4 years ago, but haven't posted. And hey if you like this level/style of work as seen in my attached pictures... more power to u. I expected the team to have expertise in the shape of classic wardrobe pieces such as TROUSERS, however I was left completely disappointed and felt that they did not treat me or my items with respect. The level of workmanship is below average on all the pants, especially for the price. All the seams they've worked on have been problematic in more ways than one, I would be here all day if I showed you the other 3 pants not pictured. Also. They still have both pairs of the Zara pants (pictured) I brought in today so they can ask miss Sofia what is going on. Will update on one week as to what I receive back. EDIT: DO NOT LISTEN TO THE POSITIVE REVIEWS ONLY, they harass their customers to get bad reviews removed!!! Attached is the proof of the texts sent to my dad (whose account info is on file) I did not abuse anyone, despite what they are claiming. I encourage them to post all four of my encounters with them over these pants.

    Terrible hemming of shirt
    Stephanie S.

    Yikes, would not recommend the tailoring here. Got a shirt hemmed and it's crooked, thread is sticking out, and you can see where it was originally sewn so now there's holes. Also, the choice of color for the thread wasn't even close to the original.

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    7 months ago

    Love their cleaners, very clean and organized, and the owner and workers are very personable, great place

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    Spoke with one of the service ladies and they fixed the error. It takes a real professional to admit their mistake.

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    5 years ago

    I have been looking for a dry cleaner that does super king Cal spreads I found one. Great price and service

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    Page 1 of 2

    Ask the Community - Vanwood Cleaners

    Review Highlights - Vanwood Cleaners

    From Teresa to Haseena, I was always treated with the customer is always right mentality.

    Mentioned in 11 reviews

    Read more highlights

    You might also consider

    Cruz Custom Tailors - Dress that I had tailored

    Cruz Custom Tailors

    (239 reviews)

    I chose to go to this Tailor based on the Yelp 5 stars rating. I had a zipper on an expensive purse…read morethat would not close no matter what I tried. While there, I saw two customers. One trying on tailored pants and saw his satisfaction with his body language and words of appreciation to the Tailor. The other customer came in to pick up a jacket that was completed, tried it on, and shared his gratitude with the work and was surprised that the Tailor had also worked on an inside pocket! (I could tell he was a repeat customer.) As far as my purse the Tailor fixed it and only charged me $10.00! (I gave his a $10.00 tip, which was much deserved!) I can't recommend this Tailor enough!

    I was in a pinch time wise for a wedding. I found a great dress for a really good price but it was…read morejust a little too big up top. I figured I would see if I could have it altered, I called around a few places and a lot of them were either too busy or taking appointments for the following week. I only had a few days before I left town for the wedding. Cruz Tailors said they would see and could do a rush order for an added fee. I came in paid and picked up in two days. I loved the way it came out and the fit was so much better. I felt more comfortable enjoying myself without being nervous my dress would fall. Would come back and they really seem to know what they are doing. I can't say for sure price point wise if it's lower or higher but I believe it was very reasonable for what I needed as well as the speed. It's easy to find in the heart of the downtown area just a little away from the Main Streets. Street parking but there is a lot close by if you need to use it. Very convenient and right off the freeway. The staff were very friendly and accommodating. I will say for bigger jobs you want to give them time and yourself. My alterations were fairly simple and minimal just as an FYI. Would come back again and I have a few items I need altered in my closet.

    S&J Men's Suits & Alterations

    S&J Men's Suits & Alterations

    (183 reviews)

    $$

    Came in looking for a suit for a wedding. The next day was super helpful. Something that I wear…read more Grateful that I found this place and definitely will be coming back for more.

    I'm actually shocked that this place has such good reviews. Also not shocked since I was promised a…read morediscount in exchange for a review. TLDR: Dress has sloppy and downright lazy alterations (see photos attached for their work so you can judge for yourself) The owner Shaker is condescending, rude and doesn't know how to run a business. I was initially quoted $75 for a hem but was told it would be $60 if I left a review. I come back the next day because of the price, location, the good reviews, and his confidence that he could do a good job. (Yes I do my research on the area before giving my business) I gave his associate the dress and let them know I needed the dress by October 27th which is a few weeks before the wedding. I told him I wanted the dress on that date just in case I needed more work done. I was assured that "this is an easy alteration and it would only need a day to work on it." His words not mine. I come back on the 27th and I'm noticing that the stitching on the bottom is completely wonky, lopsided, and some parts aren't even stitched correctly. (see attached photos and make your own conclusions. The work speaks for itself) I wish I had said something but I was trying to be ok with it. I show my friends the alteration and everyone has the same WTF expression at how bad the dress was. When I called, Shaker blamed a new employee and told me to bring it back. (Ok sure but this is YOUR business, YOU need to do quality control.) At the shop, he dismissed my concerns and acted annoyed when I said the entire hem needed redoing. I show him photos while he's looking at the dress and I tell him " I don't even know what's wrong with this (pointing at the stitching)" and he condescendingly tells me "yeah that's a stitch". Yes I know it's a stitch but why is it all zig zag and uneven? He tells me that this "is an easy fix" (his words again not mine) and they will fix the spots he sees. The whole bottom of the dress is messed up and he's trying to take the easy/lazy path out AGAIN. I tell him no the whole thing needs to be worked on and he grudgingly agrees and says ok but it's going to take some time. Once I get home I realize he said SHE will work on it. I call him and tell him I don't feel comfortable with the new employee working on my dress again if that's her idea of good work. I'd rather get a refund and get my dress back and go somewhere else. This is when he starts to raise his voice. The gist of our conversation: 1. Shaker: I'm working on this dress twice without charging you again and you already want a refund? (I just dropped off the dress again a few minutes ago so no work had been done yet. Also he's only working on my dress twice because HE messed up NOT because of something else needing alteration) 2. Shaker: You were the one who haggled for the price. (I didn't do any haggling. If me trying to leave the store after politely declining and him lowering the price as I'm leaving is haggling, then sure.) 3. Shaker: You should have looked at the dress before leaving. (Blaming ME for HIM not doing his job. I did look at the dress and tell him how bad the alteration was... but that's also YOUR job. It's YOUR business) I let them "fix" it anyway just to move on. I pick up the dress today (10/29) and it's... better. The stitching is more even but it's jaggedy and I'm noticing parts where the stitch doesn't even go through where it's supposed to go. I'm also now noticing new stains on the dress. (This dress is brand new with the tags on and has sat in it garment bag since it was received in the mail) Overall: The workmanship was poor, the customer service was unprofessional, and quality control seems nonexistent. I would not recommend this business.

    The Scarlett Seam  - Shortened straps, took in ,hemmed and custom bustle for lace wedding gown by Enzoani

    The Scarlett Seam

    (90 reviews)

    Sherri was amazing! My wedding dress had a lot of appliques and needed to be taken up several…read moreinches (with adjustments both to the straps and shortened at the bottom). This required very detailed work to ensure the applique pattern running down the dress to the end of the train flowed well. She did a wonderful job! I loved that she came to my home, making a stressful planning time a bit easier. My only regret - I should have had her take the dress in as well. We discussed it and I chose poorly. Everyone said I would lose 10 pounds before the wedding...I didn't have that optimism. Yep, lost 12 pounds before the wedding so the dress was just bit too big. That was my call - learn from my mistake! :)

    I found the Scarlett team from searching for a seamstress on yelp. I read the reviews for this…read morebusiness and they were spot on. I would highly recommend Sherri for you seamstress needs. I started with inquiry thru yelp and then texting to set up appt for the work to be done on my MOB dress. I sent a pic of my dress to Sherri to make sure she was able to work on sequin & she said no problem! She was quick to respond & asked for a deposit to secure the appt. She was on time and very professional She came to my house and make adjustment to the dress and took it with a follow up appt when she would return the dress. It made me nervous but she seemed very trust worthy and talked about her family and was very personable and sweet. On the the return visit, the was a few more adjustments needed and she was quick to do in a weeks time and come back to make sure it fit perfect, I am very happy with Sherri and her work on my dress. She did amazing work and her pricing was a set price that seems reasonable for the work requested. I highly recommend Sherri for your seamstress needs if you are in the IE area. She is very passionate in her work and cares for the work she does. Thank you Sherri for the beautiful outcome of my dress - the compliments were endless!

    Vanwood Cleaners - sewingalterations - Updated May 2026

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