Came in looking for a suit for a wedding. The next day was super helpful. Something that I wear…read more Grateful that I found this place and definitely will be coming back for more.

I'm actually shocked that this place has such good reviews. Also not shocked since I was promised a…read morediscount in exchange for a review. TLDR: Dress has sloppy and downright lazy alterations (see photos attached for their work so you can judge for yourself) The owner Shaker is condescending, rude and doesn't know how to run a business. I was initially quoted $75 for a hem but was told it would be $60 if I left a review. I come back the next day because of the price, location, the good reviews, and his confidence that he could do a good job. (Yes I do my research on the area before giving my business) I gave his associate the dress and let them know I needed the dress by October 27th which is a few weeks before the wedding. I told him I wanted the dress on that date just in case I needed more work done. I was assured that "this is an easy alteration and it would only need a day to work on it." His words not mine. I come back on the 27th and I'm noticing that the stitching on the bottom is completely wonky, lopsided, and some parts aren't even stitched correctly. (see attached photos and make your own conclusions. The work speaks for itself) I wish I had said something but I was trying to be ok with it. I show my friends the alteration and everyone has the same WTF expression at how bad the dress was. When I called, Shaker blamed a new employee and told me to bring it back. (Ok sure but this is YOUR business, YOU need to do quality control.) At the shop, he dismissed my concerns and acted annoyed when I said the entire hem needed redoing. I show him photos while he's looking at the dress and I tell him " I don't even know what's wrong with this (pointing at the stitching)" and he condescendingly tells me "yeah that's a stitch". Yes I know it's a stitch but why is it all zig zag and uneven? He tells me that this "is an easy fix" (his words again not mine) and they will fix the spots he sees. The whole bottom of the dress is messed up and he's trying to take the easy/lazy path out AGAIN. I tell him no the whole thing needs to be worked on and he grudgingly agrees and says ok but it's going to take some time. Once I get home I realize he said SHE will work on it. I call him and tell him I don't feel comfortable with the new employee working on my dress again if that's her idea of good work. I'd rather get a refund and get my dress back and go somewhere else. This is when he starts to raise his voice. The gist of our conversation: 1. Shaker: I'm working on this dress twice without charging you again and you already want a refund? (I just dropped off the dress again a few minutes ago so no work had been done yet. Also he's only working on my dress twice because HE messed up NOT because of something else needing alteration) 2. Shaker: You were the one who haggled for the price. (I didn't do any haggling. If me trying to leave the store after politely declining and him lowering the price as I'm leaving is haggling, then sure.) 3. Shaker: You should have looked at the dress before leaving. (Blaming ME for HIM not doing his job. I did look at the dress and tell him how bad the alteration was... but that's also YOUR job. It's YOUR business) I let them "fix" it anyway just to move on. I pick up the dress today (10/29) and it's... better. The stitching is more even but it's jaggedy and I'm noticing parts where the stitch doesn't even go through where it's supposed to go. I'm also now noticing new stains on the dress. (This dress is brand new with the tags on and has sat in it garment bag since it was received in the mail) Overall: The workmanship was poor, the customer service was unprofessional, and quality control seems nonexistent. I would not recommend this business.

Finding a wedding seamstress you can trust is so important, and Sherri at The Scarlett Seam is…read moreabsolute perfection! She hemmed my dress, took in the waist and bust, and added the most gorgeous bustle. Sherri is incredibly kind and deeply knowledgeable in her craft, which instantly put me at ease during the process. Plus, she actually drives to you, which is a bonus during busy wedding planning! On my wedding day, my dress fit perfectly and I felt so secure all night. The bustle was pleated beautifully and didn't budge or come off at all, even with all the moving around. Sherri is a true professional, and I cannot recommend her enough to any future bride!

Sherri was amazing! My wedding dress had a lot of appliques and needed to be taken up several…read moreinches (with adjustments both to the straps and shortened at the bottom). This required very detailed work to ensure the applique pattern running down the dress to the end of the train flowed well. She did a wonderful job! I loved that she came to my home, making a stressful planning time a bit easier. My only regret - I should have had her take the dress in as well. We discussed it and I chose poorly. Everyone said I would lose 10 pounds before the wedding...I didn't have that optimism. Yep, lost 12 pounds before the wedding so the dress was just bit too big. That was my call - learn from my mistake! :)

She has done great work for my family!! Everything fits great and done correctly! My last batch of…read moredresses came out beautifully!!

I wouldn't give a single star!! Bad quality service for a returning customer!! The dress length was…read moreuneven and it was very noticeable. I tried to ask for possible solutions to get it fixed but she wasn't willing to offer any solutions for it and mentioned that it wasn't her problem. I was very frustrated and disappointed that she wasn't willing to fix the issue she had caused. As someone who's been going to this place for a while, I was very unsatisfied with this situation.

I have had several alterations. Consistent great service. I will continue to use them in the future.read more

Just finally stopped by to pick up my item that I was unable to retrieve Saturday due to their…read morewrong advertising of working hours. Here are the numerous wrong responses after I asked what time they open and let them know I was there at 9 due to their door and yelp / google page hours. And that I even hung around and went to the super market next door to kill time and came back and ultimately left at 9:30! "We open at 9:30-3PM" "Oh, I'll have to let my boss change it" "Why didn't you wait" "We're open for 6 hours" "I was here at 9:30" "Sorry, well"

It was such a pleasure to work with Marissa and her team. I did two weddings where I was a…read morebridesmaids for both and in both cases she did such an amazing job with both my dresses. I got both my dresses hemmed since I'm pretty short 4'11, and for one of them she was able to put bra cups in one of the dresses and add volume as well as fix/remove the awkward boning structure that was attached to the dress. She even fixed the backing for one of the dress's and overall made it more cohesive. For both dresses, I thought it was fairly priced and the whole process was professional and picking up both dresses were done so in a timely manner. For any future projects I will definitely come back since it was such a great experience both times! I definitely recommend Marissa and her team and can vouch her great work and professionalism!

Marissa is incredible! I found her on Yelp and she replied immediately and got me in for a…read moreconsultation right away. This is my first time using her services and I'm blown away by how professional yet sweet she is. She made me feel so comfortable during my fitting. She's currently working on my bridal dress and I couldn't be happier. The whole experience has been smooth, personal, and honestly super affordable compared to other bridal alteration places I looked into. If you need a tailor you can trust with something as important as a wedding dress, Marissa is your girl. Oh! She even has stamp cards - get 10 stamps and enjoy $15 off your next visit. Such a great perk!

We have been using Vanwood cleaners for several years now. They have rescued favorite clothing…read moreitems we accidentally stained with cooking oil, and handled my suits when I was in trial for several months. Most recently I had them tailor some blazers for me that turned out perfect! Now I feel like I'm wearing bespoke suits to court even though I know it's really from Ann Taylor or BR but perfectly fitted to me! I have wide shoulders but a small waist so suits that fit my shoulders look too big everywhere else! Vanwood helped everything look polished!

Alterations in less than 48 hours, amazing high quality work! Would highly recommend! I'm grateful…read morefor the alterations taking the jersey 2 sizes down

Debbie hemmed my wedding dress and she was amazing to work with. She was so fun to chat with and I…read morewill definitely go back to her for any dress alterations I require in the future.

I cannot recommend Debbie enough. Debbie is a wonderful person to work with! I reached out to…read moreseveral places asking for quotes and explained what work my dress needed. Her pricing could not be beat by any competitor. I loved her honesty throughout the whole process. Planning a wedding is stressful enough and she made the alteration process so easy and stress free. I really appreciate the text messages she would send me to let me know how the process was going. Thank you Debbie for all that you do for your brides!

If I could, this would be no stars. The owner took my child's graduation outfit, a pair of slacks…read moreand a button up shirt, and has now lost the shirt. He claims we took it with us. We clearly didn't, our receipt shows we left it with him and paid in full before we left. His only solution was to hand my child a bagged shirt that we don't even know will fit, as an alternative, with no alterations for it. DO NOT GO HERE!!! Especially if you have an important event that you NEED the clothes YOU already paid for and brought in! I have never received this level of customer service before from any tailor. I asked him to pull up the camera footage to check. He said he doesn't have cameras.

I came here because a friend of mine highly recommended this tailor. Boy was she mistaken. I…read morebrought in two articles of clothing, a pair of overalls I wanted turned into shorts and a dress I wanted taken in and pockets to be added. The overalls look like a disaster! He make them shorts but he added darts to the legs. And the hem on the shorts were a disaster too. He sewed extra fabric and the hem wasn't pressed properly it was falling apart. The dress was a nightmare all he did was make darts all over the dress and and overcharge me for work my 9 year old could've done. The pockets were a joke. The material he used was cheap and he didn't even sew them correctly because they came undone while trying them on. The bottom line is he's lazy. If you want your clothes to be ruined and to be overcharged come her.