I chose to go to this Tailor based on the Yelp 5 stars rating. I had a zipper on an expensive purse…read morethat would not close no matter what I tried. While there, I saw two customers. One trying on tailored pants and saw his satisfaction with his body language and words of appreciation to the Tailor. The other customer came in to pick up a jacket that was completed, tried it on, and shared his gratitude with the work and was surprised that the Tailor had also worked on an inside pocket! (I could tell he was a repeat customer.) As far as my purse the Tailor fixed it and only charged me $10.00! (I gave his a $10.00 tip, which was much deserved!) I can't recommend this Tailor enough!

I was in a pinch time wise for a wedding. I found a great dress for a really good price but it was…read morejust a little too big up top. I figured I would see if I could have it altered, I called around a few places and a lot of them were either too busy or taking appointments for the following week. I only had a few days before I left town for the wedding. Cruz Tailors said they would see and could do a rush order for an added fee. I came in paid and picked up in two days. I loved the way it came out and the fit was so much better. I felt more comfortable enjoying myself without being nervous my dress would fall. Would come back and they really seem to know what they are doing. I can't say for sure price point wise if it's lower or higher but I believe it was very reasonable for what I needed as well as the speed. It's easy to find in the heart of the downtown area just a little away from the Main Streets. Street parking but there is a lot close by if you need to use it. Very convenient and right off the freeway. The staff were very friendly and accommodating. I will say for bigger jobs you want to give them time and yourself. My alterations were fairly simple and minimal just as an FYI. Would come back again and I have a few items I need altered in my closet.

Came in looking for a suit for a wedding. The next day was super helpful. Something that I wear…read more Grateful that I found this place and definitely will be coming back for more.

I'm actually shocked that this place has such good reviews. Also not shocked since I was promised a…read morediscount in exchange for a review. TLDR: Dress has sloppy and downright lazy alterations (see photos attached for their work so you can judge for yourself) The owner Shaker is condescending, rude and doesn't know how to run a business. I was initially quoted $75 for a hem but was told it would be $60 if I left a review. I come back the next day because of the price, location, the good reviews, and his confidence that he could do a good job. (Yes I do my research on the area before giving my business) I gave his associate the dress and let them know I needed the dress by October 27th which is a few weeks before the wedding. I told him I wanted the dress on that date just in case I needed more work done. I was assured that "this is an easy alteration and it would only need a day to work on it." His words not mine. I come back on the 27th and I'm noticing that the stitching on the bottom is completely wonky, lopsided, and some parts aren't even stitched correctly. (see attached photos and make your own conclusions. The work speaks for itself) I wish I had said something but I was trying to be ok with it. I show my friends the alteration and everyone has the same WTF expression at how bad the dress was. When I called, Shaker blamed a new employee and told me to bring it back. (Ok sure but this is YOUR business, YOU need to do quality control.) At the shop, he dismissed my concerns and acted annoyed when I said the entire hem needed redoing. I show him photos while he's looking at the dress and I tell him " I don't even know what's wrong with this (pointing at the stitching)" and he condescendingly tells me "yeah that's a stitch". Yes I know it's a stitch but why is it all zig zag and uneven? He tells me that this "is an easy fix" (his words again not mine) and they will fix the spots he sees. The whole bottom of the dress is messed up and he's trying to take the easy/lazy path out AGAIN. I tell him no the whole thing needs to be worked on and he grudgingly agrees and says ok but it's going to take some time. Once I get home I realize he said SHE will work on it. I call him and tell him I don't feel comfortable with the new employee working on my dress again if that's her idea of good work. I'd rather get a refund and get my dress back and go somewhere else. This is when he starts to raise his voice. The gist of our conversation: 1. Shaker: I'm working on this dress twice without charging you again and you already want a refund? (I just dropped off the dress again a few minutes ago so no work had been done yet. Also he's only working on my dress twice because HE messed up NOT because of something else needing alteration) 2. Shaker: You were the one who haggled for the price. (I didn't do any haggling. If me trying to leave the store after politely declining and him lowering the price as I'm leaving is haggling, then sure.) 3. Shaker: You should have looked at the dress before leaving. (Blaming ME for HIM not doing his job. I did look at the dress and tell him how bad the alteration was... but that's also YOUR job. It's YOUR business) I let them "fix" it anyway just to move on. I pick up the dress today (10/29) and it's... better. The stitching is more even but it's jaggedy and I'm noticing parts where the stitch doesn't even go through where it's supposed to go. I'm also now noticing new stains on the dress. (This dress is brand new with the tags on and has sat in it garment bag since it was received in the mail) Overall: The workmanship was poor, the customer service was unprofessional, and quality control seems nonexistent. I would not recommend this business.

Sherri was amazing! My wedding dress had a lot of appliques and needed to be taken up several…read moreinches (with adjustments both to the straps and shortened at the bottom). This required very detailed work to ensure the applique pattern running down the dress to the end of the train flowed well. She did a wonderful job! I loved that she came to my home, making a stressful planning time a bit easier. My only regret - I should have had her take the dress in as well. We discussed it and I chose poorly. Everyone said I would lose 10 pounds before the wedding...I didn't have that optimism. Yep, lost 12 pounds before the wedding so the dress was just bit too big. That was my call - learn from my mistake! :)

I found the Scarlett team from searching for a seamstress on yelp. I read the reviews for this…read morebusiness and they were spot on. I would highly recommend Sherri for you seamstress needs. I started with inquiry thru yelp and then texting to set up appt for the work to be done on my MOB dress. I sent a pic of my dress to Sherri to make sure she was able to work on sequin & she said no problem! She was quick to respond & asked for a deposit to secure the appt. She was on time and very professional She came to my house and make adjustment to the dress and took it with a follow up appt when she would return the dress. It made me nervous but she seemed very trust worthy and talked about her family and was very personable and sweet. On the the return visit, the was a few more adjustments needed and she was quick to do in a weeks time and come back to make sure it fit perfect, I am very happy with Sherri and her work on my dress. She did amazing work and her pricing was a set price that seems reasonable for the work requested. I highly recommend Sherri for your seamstress needs if you are in the IE area. She is very passionate in her work and cares for the work she does. Thank you Sherri for the beautiful outcome of my dress - the compliments were endless!

Very good and quick service! I needed the slit on a dress to be closed up so it wouldn't be as…read morehigh, she had me try the dress on and pinned it to my liking. It was ready in two days and I only paid 20 dollars! Will definitely be going back if I need anything else altered. Just be aware cash only

I was recommended from friar tux to universal tailoring to get my shoulders adjusted and the lady…read moreanswered with attitude and said it's impossible and that I would have to make those requests before ordering my suit so it's custom. Well, hate to tell you lady but it's not impossible. I took my tux to JOES TAILORING and she had my shoulders adjusted in one week and it looks fantastic. I would say if you can't do something, just say that instead of saying it's impossible because really, what's impossible?

Very affordable pricing on their services. I go here to alter & hem all my slacks. They come back…read moreperfectly hemmed and stitched. Owners are very friendly and will make sure your request is fulfilled.

This service was rushed because I had a weeding a week out and they were so nice and…read moreaccommodating.Especially Christina she was such a girls girl. Very nice business will definitely will be coming back!!

I went to premium custom tailoring super worried because my prom dress didn't fit and I thought I…read morewouldn't be able to wear it. They were so kind and reassuring, and completely fixed it. The dress fits perfectly now and looks amazing. I'm so relieved--highly recommend!

Couldn't recommend this place enough for all your custom tailoring needs! We went in for a special…read moreoccasion dress, Marissa was incredible, took her time to make sure we got the best fit. She gave us several options at great value, we'll definitely come back with all of our items that need tailoring now that I found someone I can trust!

We have been using Vanwood cleaners for several years now. They have rescued favorite clothing…read moreitems we accidentally stained with cooking oil, and handled my suits when I was in trial for several months. Most recently I had them tailor some blazers for me that turned out perfect! Now I feel like I'm wearing bespoke suits to court even though I know it's really from Ann Taylor or BR but perfectly fitted to me! I have wide shoulders but a small waist so suits that fit my shoulders look too big everywhere else! Vanwood helped everything look polished!

Great customer service & high quality alterations! Alterations on my clothing were done well and…read morewith precision. Also, I was provided honest feedback on another more complicated high value item that needed alterations, and the options I should take with either fixing it or buying a new one. She was not out just to get my business, but had my best interest in mind. Highly recommend this place!

I cannot recommend Debbie enough. Debbie is a wonderful person to work with! I reached out to…read moreseveral places asking for quotes and explained what work my dress needed. Her pricing could not be beat by any competitor. I loved her honesty throughout the whole process. Planning a wedding is stressful enough and she made the alteration process so easy and stress free. I really appreciate the text messages she would send me to let me know how the process was going. Thank you Debbie for all that you do for your brides!

Debbie goes above and beyond to make sure everything is perfect. She is super kind and a pleasure…read moreto work with. She sends you text updates so you know where she is in the process. I found her prices very reasonable and would recommend her to anyone. My wedding dress came on great!

I came here because a friend of mine highly recommended this tailor. Boy was she mistaken. I…read morebrought in two articles of clothing, a pair of overalls I wanted turned into shorts and a dress I wanted taken in and pockets to be added. The overalls look like a disaster! He make them shorts but he added darts to the legs. And the hem on the shorts were a disaster too. He sewed extra fabric and the hem wasn't pressed properly it was falling apart. The dress was a nightmare all he did was make darts all over the dress and and overcharge me for work my 9 year old could've done. The pockets were a joke. The material he used was cheap and he didn't even sew them correctly because they came undone while trying them on. The bottom line is he's lazy. If you want your clothes to be ruined and to be overcharged come her.

I should have trusted the one stars here on yelp…read more Completely dishonest work and gaslighting to the customer. He should get zero stars. I brought a pair of nice pants to him and asked for adjustment in the crotch. When I went to pick it up the waist was shrunk by 2 inches. There are clear stitchings and he took out a belt hook clearly. He swears he did not take in the waist at all. And he has the audacity to say he will charge me an extra but a discounted price to adjust the waist. I cross-checked his work with a reputable tailor and they were flabbergasted, because he clearly shrunk the waist. I do not appreciate gaslighting customers let it be known to the Yelp world. What a shame for a guy who proclaims to be in the business for decades. Now I can see how he made the business.

What a disappointment. We have gone here for years and after this last experience, unfortunately we…read morewill not be back. Not sure if he was having a bad day, but it is not way to treat or speak to people let alone your customers. The hours they have posted are a suggestion because they open and close whenever they want. We were trying to drop off some clothes before they closed and unfortunately arriving 30 mins before they close wasn't soon enough. When asking the owner for an idea on total pricing he could not be bothered telling us to go else where and he doesn't know any pricing.

Rigo is a hardworking, kind, honest man. I really enjoyed my experience! I will be returning for…read moredry cleaning services when needed!