Free WiFi, cheap snacks, employees with great customer service, well functioning machines,…read morereasonable prices, public bathroom, plenty of seating. Perfect laundromat.

This place has changed a lot since I was last here. It's been many years. Maybe 5 years or so.. I…read moreremember this place was always super clean as the ladies working here during day kept it clean. It has changed... It took a bit to find a few machines that were clean. The floor was littered with trash and the place smells. I was in a bind and needed to do laundry today by my work. I probably will not come back.

Waiting on a new control board for our washing machine so decided to wash our growing pile of…read morelaundry at Soapbox based on positive reviews. This was the first time in a very long time I've been to a laundromat and was pleasantly surprised with the cleanliness, high quality commercial equipment and the employees who helped get a newbie started. Got all my laundry washed, dried in folded in less than two hours...amazing! Only mistake I made was not noticing that each of the larger washers could hold up to four baskets of laundry. Same goes for the dryers. They even have bigger washers and dryers, too! Very impressive and nice to know I've got a solid local laundry backup in MoVal.

Love this place! They have a variety of machine sizes, always clean, and Anna is always there to…read morehelp & clean.

I've used a few laundry services in the area, so I'm not new to this, and I can honestly say…read morenothing compares to The Dirty Hamper. What stood out to me first was the customer service. They're responsive, professional, and genuinely pleasant to deal with, which makes a big difference when you're trusting someone with your clothes. The quality of the wash is consistent every time. My clothes come back fresh, clean, and neatly folded, not rushed, not overlooked, just done right. They're also reliable. Everything is ready on time, no delays, no confusion, no having to follow up or wonder what's going on. It's clear they take pride in their work, and it shows in the results. If you like your clothes clean and your peace of mind intact, just go here.

Starters... I cannot not emphasize how much I freakin luv this place. From its employees to the…read moreservices & care they provide. Absolutely worth it all; especially if you don't have time or don't own a washer/dryer! They have this oxidation system that leaves your clothing not ONLY smelling good but, feeling great too the touch! SO, if you're too busy or, lyfe just has you by the balls (Metaphorically speaking). Give this place a go, you won't regret it!

Overall, I'm a fan of this place. Our washer/dryer has not been working and management takes…read moreforever to fix things at my apartment complex. I've been here twice now. I love most things. It's very clean, the machines are new, the machines clean well and quickly, plenty of carts and space to fold. You can bring detergent pods which is awesome. I was nervous that I'd have to buy liquid soap. They also use a card instead of quarters which is convenient for me. My only issue is with the card system. You can load credit on the laundry card via a debit card, credit card, or cash. However, the minimum you can add is $10 which is frustrating. We added $40 to our card. Turned out we needed $41 to finish our laundry. We couldn't just add $1. We had to add $10. So I docked it one star for that inconvenience. Also sharing the prices below as of July 2025. Washing Prices (Regular | Premium) $10 | $10.50 Extra Large $7 | $7.50 Mid-Large $6 | $6.50 Medium $5 | $5.50 Small Extras include "Heavy Soiled" for $1.00 and "Extra Rinse" for $0.50. Drying $1 x 20 minutes Large $0.75 x 20 minutes Medium

The elderly hillbilly man who works there was extremely rude to my child and I. As first time…read morecustomers, I was delighted to see such a family oriented place with a play area, toys, and many kids to play with. My 4 year old son quickly ran over, engaged with the other children, touched a couple of toys and placed them back on the ground where he found them. He lost interest very quickly and came back with me. Everything was a mess when we arrived; toys scattered everywhere; other kids playing. After my son and the others cleared the area, we were screamed at in front of all the other customers "IS YOUR KID GOING TO CLEAN UP OR WHAT?!" I replied "Sir, he put everything back exactly the way he found it. I was watching him very closely. The area was a mess when we got here.. And why are you screaming at me??? That is very unprofessional way to handle customers and their children". He replies (still screaming) "WELL JUST PUT AWAY WHATEVER HE TOUCHED AND LEAVE THE REST THERE. JUST DO HIS PART". I asked him why cleaning was only being enforced with my son? Why was he being singled out?? I asked who was in charge and if there was somebody else I could talk to. I was extremely offended but trying to keep my composure. I came to this laundromat based on positive online reviews. He told me that he was the only one in charge, which was disappointing. I am not sure why they would hire somebody who looks like a homeless drug addict with terrible customer service (and dare I say racist???) to represent their business ‍

My washer broke down a few days after I got my new puppy. With a puppy to take care of and train I…read morehad no time to go to the laundromat. So I decided to try pick up /delivery wash and fold service. The first company I hired cancelled on my at the day of the pickup stating I was just too far even though they told me they could go to my location with an extra $15.00 charge. I did a last minute search for another company and found Lucy's. I spoke with Seranna on the phone and even though I was located outside their delivery range , she asked her boss for approval which was granted. My order was picked up promptly and returned clean and neatly packaged. I was very pleased with the efficient and professional service .

Lucy's laundry was awesome ! They picked up my laundry from my house each week. It was brought back…read moretwo days later washed and folded neatly. The pricing was very reasonable for the work that was done. It was brought promptly back by their very kind and accommodating drivers. Customer service overall was great! I always tell everyone about this great service. Lucys Laundry service really helped simplify my life.

The best care for your cleaning! Been coming here for a few years now and I am so pleased.read more

Came in with my dress and shoes to see if I could get a quote on alterations for the length and I…read morewas told I could leave the dress and they could alter but they had no one to give me a quote. I can't imagine anybody would just leave their items to get altered without getting a price first seems ridiculous. It's more likely they don't want the business.

Clean and there is a laundry worker that is very helpful inside laundry facility. Not to expensive…read moreand I really like that you can obtain a laundry card to wash/dry clothing. Not overly crowded in the mornings.

This place has very reliable service and the prices are reasonable for what you get also get a…read morediscount if you're a senior

This laundromat is clean. They have a security guard for protection. Customer service was great!…read moreEasy to use your coin-less card. Only caveat is washers are pricey $2.99 or $3.99 Drying is at $1.99 for 28mins. Definitely is humbling to know there is an extreme convenience to investing in your own washer and dryer. But nonetheless, I would recommend the is laundromat for sure. I'd come back here again.

Let's face it, everyone occasionally needs a laundromat for whatever reasons, mine was washing a…read morecomforter and drying it properly. You see, putting things that big and heavy in a washer at my complex would kill the poorly maintained machines. I know a few neighbors come here so today was my first time. In general, Chicago and University is a sketchy to eccentric intersection. The sidewalks are always stained with who knows what, so tread carefully. The parking lot is another hazard, and you're probably wondering why I gave this place 4 stars, right? Well, in the therum of 'no choice', this is actually one of the better options in Riverside. Inside it's huge, clean, well organized, and brightly lit. I saw people cleaning the floors and machines, plus, there's a security guard. As a first timer, I needed a debit card, which is .50 one-time, just don't lose it, plus a 3% transaction fee, which was negligible as I'll illustrate, and you can check your balance at the same kiosk. I figured $20 was enough to wash and dry the comforter, and my credit union revealed that the total cost was $20.60 including the fees. mentioned. Looking back, I should have used the so-called 80lb machine because the 100lb in front was bigger than needed, and a little over $12 was deducted. On Tuesday and Thursday those machines are $2 less to use, according to a big banner. I found the machine was really good, though and faster than expected. It gave me a little time to grab lunch around the corner at Canton Chinese Food. The comforter was clean and easily transferred to the large dryer without using a provided cart. That's when I discovered someone's panties were still in the washer when I used it. I left those on top of the machine BTW. Finally, the dryer was pretty inexpensive, a few dollars maybe, and in 29 minutes it thoroughly dried without feeling scorched on the high setting. All-in-all, it's a necessary evil, but this spot seems like a good option for me in the future.