Van Cleef &amp; Arpels

Family-owned & operated

Locally owned & operated

Huge thank you to South Coast Jeweler for saving my finger today!…read more My trinity ring was completely stuck and causing severe swelling, and they were able to cut it off safely, and carefully so that I can at least get it repaired. The whole process took like 1 minute, so I appreciate how quickly it took. Lol They were very welcoming and friendly the moment I walked into the store.

My fiancé began his ring search knowing almost nothing about diamonds but was willing to explore…read moreand learn. He visited several jewelers across OC, from large retailers to family owned stores and even some that were recommended by other friends/family but none compared to the genuine care and honest customer service he received from Kathy and Jenny here! I came with my fiancé on his first visit here to get sized and choose some shapes that I preferred. Kathy patiently walked us through sizing and explored different shapes with zero pressure and so much patience. We loved how relatable she was and how natural and genuine our convos went! When he returned on his own, Jenny took her time to educate him fully and showcased her expertise (being in the business for 30+ years) and made sure he truly understood every detail, not just the 4 C's, but things other stores never even mentioned so he could feel confident making such an important decision. They actually encouraged him to even take his time and check out other places to make sure he was confident in his decision. This kind of customer care made all the difference! I didn't see the ring until the proposal, and it was absolutely perfect! But what makes it even more meaningful is knowing how much thought, care, and intention went into choosing it and how much of that came from the guidance he received there. I really can't thank both Jenny and Kathy enough for making his experience so smooth and seamless! If you're starting your ring journey and feel overwhelmed, go to South Coast Jewelers. They don't just sell you a ring, they make you feel confident, excited, and taken care of which makes this kind of experience so much more priceless.

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Premier Jewelers

4.8(111 reviews)

4.2 mi

Locally owned & operated

Luxury

Every time I go to Premier Jewelers, I walk away happy! They have some unique pieces, but honestly,…read moreI've gone in a few times just to have my jewelry repaired. Most recently, they fixed a necklace that broke. The owners are just the nicest, always helpful, and they got everything done fast--in just a couple of days. The price was perfect for the care they put in. I highly recommend them!

As a 3rd Gen Eastside Costa Mesa local, I can't recommend Premier Jewelers enough! They are super…read morefriendly, incredibly helpful, and always treat us like family. It's our absolute go-to spot for jewelry. Support this local gem!

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Simone & Son Jewelers

5.0(396 reviews)

3.8 mi

Family-owned & operated

Certified professionals

I wish I had gone to Simone & Son first. After another jeweler damaged the delicate details on my…read moresentimental ring and refused to make things right, I was heartbroken. Simone & Son listened with compassion, came up with a thoughtful restoration plan, charged half the price I'd already paid elsewhere, and returned my ring in just three days. The craftsmanship exceeded my expectations. My ring is beautiful again, exceeding my expectations and I couldn't be happier. Their kindness, professionalism, communication, and attention to detail were outstanding! They've earned a customer for life. Thank you Shant, JJ, Angela and the jeweler/stone setter, whose name I don't know, but will always be grateful for. You're a true artist.

My wedding rings needed maintenance, and I was hoping for a quick turnaround, so I called several…read morejewelers around town. Simone & Son estimated the repairs would take a couple of days, but within an hour of dropping off my rings, I received a text letting me know they were ready! I was so impressed with the beautiful results and incredibly fast service. Thank you, Simone & Son, for exceeding my expectations!

We have a beautiful variety of eternity bands to choose from. Stop by and see us!

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Diamond And Jewelry Exchange

4.8(161 reviews)

3.9 mi

Best place I've found to buy & sell high-end jewelry. The owner is fair and knowledgeable. So glad…read moreI found this place I will be back again!

Had a wonderful experience shopping here today! We stopped in to look for a bracelet for my…read morebirthday, and Pierre showed us so many beautiful pieces at great prices. I ended up choosing this gorgeous diamond bangle, and I couldn't be happier with it. If you're looking for quality jewelry and excellent customer service, I highly recommend stopping by. I can't wait to come back and shop for more. Thank you, Pierre!

Rolex 26mm date just dials

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Gucci vintage watch

Robbins Brothers Fine Jewelers

4.5(218 reviews)

0.4 mi

Wow, we couldn't recommend the team at Robbins Brothers enough! My fiancé and I ordered a…read morecustom-made engagement ring that came out perfectly. Special thanks to Matt who made us feel like valued customers throughout the whole process. He never pressured us into anything and always responded promptly to any questions we had. We'll be back for our wedding bands!

I want to give a special thank you to Hoang Pham for his incredible service. He was able to resize…read moremy wedding rings within minutes, which truly exceeded my expectations. I have a Veragio set with intricate details, and he expanded them without affecting the beauty or craftsmanship of the rings at all. Every visit to this store is a great experience, and the quality of service is consistently outstanding. Highly recommend!

Designer Collection: Tacori

Diamond viewing rooms room to inspect diamonds under proper lighting conditions

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Interior of the store

The Jewelry Exchange

4.4(1.7k reviews)

4.3 mi

Certified professionals

Luxury

Awesome staff, friendly service and sooooo many selection of diamond and fine jewelry!…read moreI came to resize my bubble (left) and they did an amazing job keeping the shape perfect and came back beautifully Highly recommend the Jewelry Exchange in Tustin, CA if you're in the Orange County area and need a trusted jeweler. I can't wait to come back and try on some diamond tennis bracelets next time! Price is super reasonable as well!

I ordered my wife a little $300 tennis bracelet for her birthday. She was out of town on a trip. So…read moreit sat on the kitchen counter for 3 weeks. She got home on and immediately tried it on and it was too small. My wife is a tiny little lady, and this thing was maybe designed for an eight or ten year old. I called to ask if they could make it right. They said I was outside of the return window and I could ship it back at my own expense, and they would make the chain longer, but the whole thing would cost me about $90. This is horrible customer service, but I guess I should have known better.

Natural 1ct Studs under $399

The Jewelry Exchange

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Labor Day 2 ct Specials at The Jewelry Exchange! Today, grab our stunning 2 ct lab martini studs. We're open with regular hours on Labor Day

Wm. Harold & Sons

4.8(73 reviews)

5.7 mi

•$$$

My fiancé and I purchased my engagement ring and both of our wedding bands here and it's been a…read morewonderful experience each time. The store has an excellent selection of new & vintage pieces, and the staff are welcoming and always remembered us on repeat visits. Heather has a great eye and figured out my taste quickly, making it easy to find a vintage engagement ring setting I loved - then worked with us to customize the stones, remaining patient throughout a lot of back and forth. A year later, we found a vintage wedding band that matched it perfectly. As an added bonus, both pieces happened to be discounted during their annual summer sale (which I highly recommend checking out). She also found the perfect wedding band for my husband-to-be. No matter what your budget is, you will be treated well and find something fantastic here. I absolutely recommend supporting this local business.

I've had the pleasure of working with almost everyone at Wm. Harold & Sons. I've always been…read moretreated fairly. The service is excellent, everyone is friendly and hospitable, and the prices are fair.They have been a thriving part of our community for so many years and that is a testament to how well they treat their customers. Their sales are a really great time to pick up something special!

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Gold & Diamond Jewelers

5.0(63 reviews)

4.2 mi

Absolutely amazing store, the gentleman is so kind and helpful and great price, he explained to me…read morehow and why my clasp on my necklace and bracelet keeps breaking, and I've been in there before to get my batteries. Replaced my watches excellent price just a great guy in store all around.

Came in for a wedding ring, was a bit nervous with the process of buying a ring, but John was very…read morewelcoming and made me feel like home. We went through all the unique pieces together until I came across one that made me smile and say "this is the one" The ring is so beautiful that I keep looking at it and get happy every chance I get. Thanks to John for making this happen couldn't be happier!!

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May Martin

4.3(58 reviews)

1.0 mi

I've been buying jewelry from May Martin at the Lab since they first opened. I remember when they…read morehad a small pop-up, and I was really excited to support the brand. One of my favorite pieces has always been the Opalite necklace. Over the years I've probably purchased at least five of them. At the time they were around $25, and now they're listed at $48 on the website. Unfortunately, the most recent one I purchased broke within a week or two. I stopped by the shop today to ask if there was anything they could do--whether that meant repairing it or offering a small discount toward a replacement. Nothing was offered, and the interaction I had (I believe with May Martin's mother) felt dismissive and uncomfortable. I was told the necklaces looked tarnished and was lectured about how to care for them. In reality, they had been sitting in a drawer for a year or two because I wasn't sure what to do after the chain broke. I understand that things can break and that policies vary, but customer service matters. Even a simple apology or a small gesture--like a repair option or a 5-10% discount--would have gone a long way toward creating a better experience. Unfortunately, the interaction left me with a bad impression, and I don't plan to return. I'd recommend looking for higher-quality pieces elsewhere.

Such a cute place to find gifts! I bought a brass keychain. Wanted to shop longer but husband said…read morewe had to go. But i saw so many earrings and necklaces I would have liked to get or give. This shop also makes me want to live in a cute trailer! You must check it out!

Store

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Liberty Diamonds

4.9(387 reviews)

1.9 mi

Family-owned & operated

Established in 1982

We had an absolutely fantastic experience with Liberty Diamonds for all of our wedding jewelry…read moreneeds, and we cannot recommend them highly enough! From the very start, my husband worked closely with Troy and the team to design a truly beautiful custom engagement ring. It turned out more perfect than I could have ever imagined. When it came time for our wedding bands, we purchased two wedding bands for me, and Troy helped us design a gorgeous, unique custom wedding band for my husband. The level of personalized care we received made a potentially stressful process fun and exciting. We couldn't be happier with our rings, and we will absolutely be going back to Liberty Diamonds for all of our future jewelry purchases!

My dream ring was made here!…read more My fiancé and I had the pleasure of designing our engagement ring and wedding bands with Liberty Diamonds, and the entire experience exceeded our expectations. Everyone we worked with--Troy, Cristina, and Jack--was incredibly knowledgeable, passionate, and genuinely invested in helping us create our dream rings. They made the process feel easy/less daunting by guiding us through every step of the way and never once pressuring us, but always educating us on diamonds and etc. With their support, we picked out literally the most perfect stone and our design sketches came to life! I couldn't be happier with the final result--I catch myself admiring my ring every chance I get! They have become my go-to jeweler. Communication is always clear, their lead times are excellent, and they are an absolute pleasure to work with from start to finish. I also love that they offer complimentary diamond cleanings, which is such a nice added touch. I highly recommend Liberty Diamonds to anyone looking for engagement rings, wedding bands, or a jeweler they can trust!

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

7 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sophia F.

3 years ago

Extremely Disappointing Customer Service Experience I had an incredibly disappointing experience at the Van Cleef & Arpels store that I feel compelled to share. I've always held this prestigious jewelry brand in high regard, but my recent encounter shattered my expectations. Upon entering the store, we were greeted by a friendly staff member. Our excitement was palpable, as we had our eyes on a piece and were eager to explore their collection. However, our enthusiasm quickly turned into frustration when we were told we'd have to wait for an hour because we hadn't made an appointment. We decided to wait, hoping for a remarkable experience. Sadly, our patience did not pay off. After an hour and a half, we were finally attended to by a representative named Daniel/David, couldn't quite remember. To our dismay, he was more engrossed in his phone than in assisting us. It took him a whole six minutes to acknowledge our presence, and from that point on, it was clear that our time was of little importance to him. When we expressed interest in a small necklace that my wife was drawn to, Daniel's demeanor shifted noticeably. He treated us as if our desire to try on and potentially purchase the piece wasn't worthy of his time. The entire interaction felt rushed and dismissive, leaving us feeling undervalued as customers. I've never encountered such lackluster customer service, especially at a brand known for its luxury and prestige. The fact that our potential purchase wasn't on the higher end of the spectrum seemed to greatly affect how we were treated. It was a stark departure from the exceptional service I had expected from Van Cleef & Arpels. I find myself deeply disappointed by this experience, and it has undoubtedly tarnished my perception of the brand. The disregard for customers who may not be making substantial purchases is disheartening. I had hoped to have a positive and memorable experience, but unfortunately, this was far from the case. In light of this encounter, I can't say that I'll be returning to Van Cleef & Arpels anytime soon. I believe in holding luxury brands to the highest standards of customer service, and this experience fell egregiously short. I hope that by sharing my disappointment, the brand can reflect on the importance of treating every customer with respect, regardless of the size of their purchase. Overall, this experience left me deeply dissatisfied and unlikely to recommend Van Cleef & Arpels to others seeking not just luxury jewelry, but a genuinely exceptional customer experience. read more

Gene S.

2 years ago

I was hesitant to visit the VCA store in Costa Mesa because of some past experiences, but today was a lovely surprise! Right when I walked in, I was greeted with a warm smile, and a friendly female staff member (I didn't catch her name) introduced me to Cindy Park, the sales associate. Cindy was fantastic! She immediately asked what I was looking for. Unfortunately, the carnelian alhambra was sold out, as they tend to go quickly. But not to worry--Cindy showed me some other beautiful alhambra necklaces. I tried on the malachite to see how it fit. I was curious about the blue agate and carnelian options, and Cindy gave me clear and helpful insights. I mentioned that I needed the necklace for graduation pictures by next Tuesday, and she immediately took action, checking the Beverly Hills location for availability. She found a couple of necklaces there, placed the order for me, and promised I'd have it by Friday or Saturday at the latest! Cindy made me feel valued, especially after I shared why the necklace was so important. She was so polite and professional throughout our time together. Overall, it was a wonderful experience! read more

Sammi L.

Elite 23

1636

847

10025

2 years ago

I had an exceptional experience at Van Cleef & Arpels, thanks to the outstanding service provided by Justin D., the assistant boutiques manager, and my wonderful sales associate, Christina. Justin was incredibly attentive and ensured that every detail of my visit was perfect, offering insightful recommendations and a warm, welcoming environment. Christina, who is highly knowledgeable about the brand's exquisite jewelry, guided me through the collection with genuine enthusiasm and expertise. Her passion for the pieces truly elevated the experience, making it both enjoyable and educational. Together, they made my shopping experience memorable, leaving me confident in my purchases. I highly recommend both Justin and Christina for their professionalism, kindness, and dedication to exceptional customer service. read more

James C.

2 years ago

We had a wonderful experience at Van Cleef & Arpels in Costa Mesa, California, where we purchased the stunning Vintage Alhambra Mother-of-Pearl and Vintage Alhambra Onyx pendants. We had the pleasure of working with Karen Stewart and Jack Hung, who were incredibly helpful and attentive in ensuring we found the perfect pieces. Additionally, they made sure we got the beautiful Sweet Alhambra bracelet we had been eyeing which was one of the most popular piece at VCA. Their professionalism, knowledge, and exceptional customer service made the entire experience enjoyable. We highly recommend visiting this store for anyone looking for both exquisite jewelry and outstanding service! read more

Nkl M.

3 years ago

Disappointing Experience at Van Cleef & Arpels My recent visit to Van Cleef & Arpels in South Coast Plaza, Costa Mesa left me disappointed. The customer service was lacking, and I felt discriminated against. The staff seemed indifferent, giving preferential treatment to certain customers while ignoring others. Their condescending attitude and lack of professionalism were evident. Luxury brands should prioritize equality and inclusivity, and unfortunately, this experience fell short. I hope Van Cleef & Arpels addresses these concerns and improves their customer service standards. read more

Kenneth Z.

6 years ago

WOW! I was always intimidated to come in to the store, but I walked up to the door to make an appointment for my VDAY purchase. Turns out.. I ran into my two favorite jewelry ppl, Julia and Chris! I had just written a review about missing them at Harry Winston. If you guys want great service, friendly faces and people who take the time to listen to you, come find them!! Julia is the new Director at VCA and she rocks. I was super happy with my Alhambra purchase. Thanks again you guys. So happy I found you both! read more

Sunny K.

5 years ago

Sales associate, Cameron Hu is very rude and unprofessional do not buy nothing from her.

Van Cleef & Arpels - jewelry - Updated October 2026

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Stopped by last night just to browse some pieces, but we ended up spending time with an amazing…read moresalesperson named Cy. He really took his time helping my girl try on different options and find the right ring. What started as a spontaneous visit turned into actually purchasing a ring. Big shoutout to Cy for being patient and helpful without making us feel pressured. The service made the experience. And of course the brand quality speaks for itself.

Came to the Bvlgari store yesterday with my friend who has her jewelry advisor here. I believe her…read morename is Carmen. She showed my friend and I beautiful Serpenti watches and Serpenti gold necklace. They were beautiful for the price and informed us pricing will increase soon. Understandable. Everyone was so friendly and kind here from the moment we stepped in. We will be back!

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Suzanne T was the most elegant and welcoming sales person my sister, my future brother-in-law, my…read moreboyfriend, and I have ever met. After visiting all high end stores, she stood out with her impeccable knowledge, soothing voice and nice recommendations. Time flew with her and she understands this brand and every single piece so incredibly well. We left with catalogs and such an impressed demeanor, and will surely be coming back after falling in love with so many rings. She made our entire days by being the kindest person in all of South Coast Plaza with her absolutely stunning outfit and big heart. She represents Harry Winston so inexplicably well. She deserves the biggest of raises, and we cannot wait to see her again.

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(29 reviews)

I came in looking to express my interest in a special watch for my upcoming wedding. Definitely was…read morea great experience being able to try on different pieces from all their collections. Luey was especially helpful; you definitely could tell she's passionate about the history and brand. The other staff members were super friendly as well. I'd definitely stop by this boutique just to check out their exhibition pieces.

Staff was super friendly and knowledgeable. I need to save up to come back which I very much look…read moreforward to doing. One of the coolest "clubhouses" I've ever seen!

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Went into the Boutique twice this weekend, once on Saturday by myself and once with my wife on…read moreSunday. Armen helped me originally and he was great down to earth really personable and can tell he enjoyed what he did. He showed me around and allowed me to try on the GMT Master II (Bruce Wayne) an we talked about it a bit and I wanted to be placed on the list to acquire it. He helped me with this and then passed me onto Juan who also did a excellent job showing me the piece and even talking about the Sub that he wore and why he chose it. I did get to try on the Sub as well and got to talk to him about that too. Sunday I went back with my wife to show her the pieces I had liked and got to work with Juan again. Juan was great again and helped me try on the Bruce Wayne again to show my wife and then the Sub Date as well. I hope to hear back soon so I can purchase what I have been placed on the list for. Thank you Juan and Armen for your help this weekend!

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