Date: 7/18 Time: almost 2ish Ambience: small hole in the wall. Mom and pop shop. Service: very nice lady actually. I did not experience the horrible service some have expressed. However, i came in person. Food: Banh beo-50 pcs@$12, Banh cuon plate @$4 x3 plate, banh it tran/banh beo/banh loc lot plate@$4, and banh loc lot $4.25 x3 (went a little crazy) Food review: of all the Vietnamese food to go places i have been to, this place serve up some good moist rice paper/cake apps. The banh cuon and banh lot loc are my fave. Very fresh. When i got there before two, they had ran out of shrimp for the banh uot and only had three banh cuon left which the lady let me take. (Three different people came in after me asking for the banh cuon). You snooze you loose? So i guess what i am saying is the good stuff runs out before 2pm? Service: the lady greeted me after 5 mins. She was busy with other customer but very nice and helpful. She told me the difference of the type of food i wanted to order and was patience with me. There were other customers in there and she was courteous with all from what i can see. Based on reviews of how rude people are there, i was surprised how nice she was but keep in mind i was a walk in. I never dealt with her on the phone which seems to be some of the reviewers issues. Anyways, i would return for party platters. read more

Really unprofessional. So sad I had ordered food here for my reunion class but I received really bad service here. I told them that I am going to pick up the order at 6:00pm next day. They asked me "could you pick up at 5:00pm?" I said "I can't because my work place is far away from them about an hour". Then the lady in the back was raising her tone "last time the other lady told me pick up at 6:00pm but she was late for an hour". That was the problem with that customer, how could you judge other customers the same as the other. For sure they loose me as a customer from now. Good bye Van An. read more

I'd like to say this place has one of the best banh cuon in San Jose, especially for the cheap price that they offer. Other banh cuon would taste horrible when microwaved after a night in the fridge; but not this banh cuon. It still tastes very good and and the flavors dont change. One minor downside is their customer service needs major improvement. Just like any other asian restaurant, they gives zero care about customer service. Also, their banh cuon runs out fast, so if you want to save yourself a wasted trip, you should call them to confirm that they still have the banh cuon before coming. read more

Van an hasn't been review much because I think walking in to the place you don't expect much. They have a few pre made items out but the place makes everything fresh so you tell them what you want ahead n they make it. It takes about 15-20 min. But the food comes out super yummy. It's way better than buying the pre package stuff. I like this place. Parking is a big hassle. It's small n share business with others. Anyways I discovered this place n thought I share it. It's good. read more

Van An - Bakeries Near Me - San Jose, California

Simply delicious. Best banh cuon I have ever had. They are freshly made everyday. Make sure you get there early because they tend to run out in the afternoon. I only come here for the banh cuons, but maybe I will try out other things next time. Cash only. read more

So it wasn't just me having ill feeling about this business. Last week a friend of my gf went to the same bakery to pick up 30lbs of banh hoi. She arrived just 5 mins early. The lady (I'm sure it's the same rude biotch) was so rude and condescending. She nearly gouged her eyeballs out which I don't blame her cause if I was still in Sj when she rudely hung up on me, I would have ended up hopping over the counter. She waited for the lady to wrap up all 30 trays of Banh hoi and rang her up. She then turns around and told that biotch she doesn't want the Banh hoi any more because she doesn't like her ugliness!!!! Hahahahahhaha..... YOU GO GIRL! Good for you! I almost died when u heard this story. This place really needs to start sprucing up on customer service skills. They need to realize that there are other vendors in the area providing the same product. These negative reviews will keep coming every time someone has to endure that sourpuss face. read more

Really love their banh hoi and banh cuon. Hard working family business...I will always come back when I'm craving either of those dishes. The lady working there is super sweet. Please continue to support them. Cash only. read more

We always come here for the Banh Cuon, and it's seriously the easiest thing we don't make at home. They always prepare in huge batches, and we can go through it faster than a fat kid on cake. Oh man I feel bad for saying that. The cake deserves much better. read more

I love this place! This is classic simple good Vietnamese food. This place specializes in rice noodles/cakes. Everything is made fresh every day and tastes super fresh when you eat as well. Before I went to this place, I thought all Vietnamese rice noodles tasted the same, but this place changed my mind. I can't ever go back to just buying it at the grocery store ever again. This is what I usually get there... Banh beo - these are small steam rice cakes that have mung bean, shrimp, and green onions that you eat with fish sauce. The rice cakes are super soft and fresh and everything tastes super good and homemade. The fish sauce is just the right balance without being too strong. Banh cuon - this comes plain or with ground shrimp. Super soft and fresh as well. Fried onion pieces - this is what you usually put on the banh cuon...I love this stuff! They make it so crispy and well done here. Much better than what you buy at the supermarket. Cha - this is a pork sausage that they make fresh each day. I usually don't like this very much, but they make it so good that I can't resist it! The lady that works here is also very nice. I was pregnant the first time I came in and by the time I had a chance to go back, months had gone by and I already had my baby. Even though I didn't bring my baby with me, she still remembered me and asked how my baby was doing. Super sweet lady. If I could, I would go to this place every day. read more

The worst customer service here if you are looking to order for last minute event or even food trays they will not reserve it for you. They go by the first come first serve basis. There are plenty of places who value customer's business and this place is horrible at keeping customers happy. Go right next door to L & M Bakery and Deli as they have similar type of food and party trays plus more offered and they value customer's business. read more

If I'm short on time, on a small budget or want some simple vietnamese food, I come here. The ladies are always friendly and helpful here too which is always a plus. They mainly have vietnamese food you'll see at parties like banh beo, banh uot, vietnamese papaya salad etc. in party tray sizes and individuals. Nothing like banh mi or beef stew unfortunately and cash only. The area it's in is filled with bad drivers too. There's no che either. Avoid coco's dessert and head to bambu since coco's has bad service and their food is questionable.....you might find something other than food in your order. read more

Nice simple shop with all your basic Vietnamese fooding needs. Vietnamese sandwiches here are decent for $3. Spring rolls are 3 for $3.75 which is pretty good deal. They also sell dim sum and lunch box specials for good prices. Not sure how they taste since I haven't tried them yet. Service is nice and the lady's english is very good so no trouble there. Parking can be a bit of a hassle since there's always barely enough parking and there seems to always be cars circling around. Cash only! Nice stop by for a quick grab and go so I can take my lunch to a park nearby to enjoy! read more

I ordered the "banh hoi" three days ago because the holidays would be very busy. But on the day of the take my order, they ask me again:" when you order?" and do not have the amount I ordered. The answer is very impolite. The service is really bad. read more

Thanks Yelpers! My mom and I have found another good eat! We ordered the following items: 1. Banh Beo Dau Xanh Tom Chay (Steamed Rice Cake with Mung Bean, Onion and Ground Shrimp) - $16 for 100 pieces. It was FANTASTIC!!! 5 Stars item! 2. Banh Uot Tran (Plain Rice Noodle Sheet) - $3/lb. It was just okay. 3 Stars. 3. Banh Uot Tom Chay (Rice Noodle Sheet with Ground Shrimp) - $3.75/lb. It was not as good as their Banh Beo. 4 Stars. 4. Cha Chien - Fried pork roll/sausage. 5 stars! 5. Hanh Chai - Fried sliced shallots. 5 stars! Have to come back to try their Banh Cuon, Eggroll, and Banh Bot Loc someday. ***For larger quantities, owner recommended to call a day or two before hand*** Store opens 7 days a week and as early as 8am daily. read more

Horrible customer service! My mom called to pick up xoi man and the lady at the cashier which is most likely the owner said there was 4 left and my mom would buy all of the xoi man for the day at 9 a.m in the morning, which I thought to myself "damn, it's only 9 a.m and people bought most of it already". So, I came to pick up the xoi man to see that there was probably 15 outside. I took those instead of the ones she set aside because it looked fresh. She called my mom back and told her that I came to pick up the xoi man but didn't ask for the one she set aside. She told my mom to never call her again to do that. Super unprofessional and rude!! read more

I've been here twice and the first visit was def better than the second. I came about 8-12mo ago and remember trying a few dishes. I love banh cuon and it had decent amount of filling and the wrapping had a good texture. Fast forward to last week, I got the last pack and there was barely any filling. Disappointing for $4...making it almost $1 per roll. By 1pm, there was nothing savory left to check choose from. read more

Van An - Skimp on the filling :( - Bakeries Near Me - San Jose, California

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Ba'nh be`o is their specialty and that's what we always order when we go there. The place is mostly for to-go foods, party trays and not an eat-in restaurant. read more

Simple vietnamese meals. Get the combos (2 entrees and 1 fried rice / chow mein) for $5 all day. My fav is the "ban quon" which is thick rice noodle for only $1.75 (enough for 3 meals) with some "cha" (pork in a banana leaf for $2). read more

Their Banh beo is not even close to decent. Growing up eating banh beo I find it soggy, and sticky here. I was the only one in the shop but have to wait 5m just for them to "prep" a small tray of banh beo. Ughh.. read more

FRIED PORK SKIN!!! Come on being that this place has the best banh bot loc in my opinion in San Jose, you would think they would have pork skin to go along with their fantastic banh. Every other place has it why don't you? It's like not having fish sauce to go along with your Viet food. Besides that I think this place is great. Please owner read this review add the pork skin condiment to your menu and I will be here for lunch at least 3 times a week. It's like fries with no ketchup, come on! read more

One star is for the bass ass service of the owners. They never greet nor smile at customers and always showed the darkest faces. They straight up charged me for dropping off their box of sticky rice because the lid was loose. They said it was my fault that it fell off. So they charged me $2.50 for doing that. Much more to talk about their service and food are dirty somwtome. Please don't go there. read more

The people that work here are super rude!!!! Talk to me like I was her son, yelling and loud. At the end all they had was 30 pieces left. And she said "No more". They have no people skill what so ever. They give us Asian people a bad name. read more

Finally I encountered the entitled attitude of the daughter mentioned in the previous reviews. I called in to order 5 trays for the party. Everything was fine till I gave her my phone number. She said, "you always picked up late. I am so busy I dont have time to wait on you, so Im not taking your order", then canceled my order and hung up. Mind me, this is only the second time I myself ordered though my mom, uncles, aunts, sisters, in laws, brothers, friends always ordered here because of our referrals ( no they didnt use my name) The last time we ordered, my husband was 10 minutes late. I was still baffled when she hung up trying to recall when the hell did I come pick up late the previous time. Anyhow, guess they didnt need the business of my families and friends. Food is good but it has bad taste of attitude, people. I ll go support the L&M bakery next door, they have just as good banh cuon, vegetables included which is a must. read more

Bad customer service. Yelling at customers when asking questions. Do they need customers when running business? Don't understand. Will Never come back again. read more

It's Sad that how I as a customer got treated today by one of the owner. They call me to pickup and I call back they hang up. I came I said I was sorry...!!! The lady star yelling that I was late I should call. Guess what? if I was late to pickup, how do I have to wait 20 MINUTES? I wonder how is that consider I am late? When they don't have my Order? Today will be my and my big family and Friends LAST TIME EVER That We are going to BUY ANYTHING FROM THIS PLACE. So sad that my First Yelp Review have to be a BAD ONE...but it more Sad that their customers service is so SUCK. read more

This place has the worse customer service over the phone ever!!! I called in to place a big order for a birthday party. Stupid bitch was ignorant and rude as hell. She needs to take customer service training or something. How are you going to tell me that a small party tray of BANH BEO is $25 and a large tray is $8.75. I asked her to repeat the price again for the large tray. And she tells me I'm confusing. Wtf!?!? I told her you don't know what the hell you are talking about. How is it $8.75 for a large when a small is $25. She then tells me that I don't know what I am talking about. I was like bitch you need to listen to yourself and correct your pricing. I yelled at her and said you just lost a customer and I hung up! don't even deserve one star at all! read more

Customer service is terrible. Tried to place a phone order today, girl rudely refused claiming that they were too busy with other orders. Their loss, there are plenty of other banh cuon places in SJ that have better service and taste just as great. read more

The lady was nice but my banh beo was soggy and undercooked. It looked like one big blob instead of individual pieces. I would not recommend this specific place to anyone. Would not be coming back. read more

I've been here twice already & I love the taste of the banh beo/banh cuon! They are made fresh & you can tell that they only make a few at a time because if they sit out for too long it goes bad. The banh cuon with meat is really good! I've been to other places where the meat is over season with too much pepper, but here it's just perfect. read more

I've been driving down to San Jose once a week, stumbled across this bakery, and keep going back. I have tried the mung bean and coconut mochi. The coconut mochi is stuffed with peanuts. coconut and sesame seeds. The mung bean, with mung bean paste. Best mochi I have ever had. I have tried the mung bean filled and taro filled warm pastries brushed with butter. Both are delicious. Today I bought a big slab of ripe jackfruit. Yum! The older Vietnamese woman who works the counter is very nice. This place is awesome. read more

I gave two stars b/c food is good no doubt and I'm a regular customer and often order food party trays here. however, the service is extremely terrible especially the two daughters at this place, they are rude period. Today, one of the daughters were taking my order and just b/c she cannot spell my name in English then she got pissed at me for not speaking to her in her own language (wtf!!). Vietnamese is not my 1st language and I'm quite broken when I talk. She commented, you either speak English or Vietnamese...you speak English when you are in the American store...here you speak Vietnamese" Really lady? We are living in America, shouldn't you need to speak some English at least to help the customers? Very disappointed with the service, not friendly & definitely rude. I'm Asian too & I feel embarrassed & ashamed for her, very sad. read more

Love this place. They have very good banh beo - both the vegetarian and shrimp kind. And one of my older niece hates the dau xanh so I'm able to order without that as well. The only thing is it runs out fast so it's unpredictable that if you come around 2 that they'll have any. The skins are really good. I put in the fridge and it was still really good a few days later - that's VERY rare for it to still be as soft and as yummy a few days later. Their banh hoi is pretty good. Banh cuon - good shell. pretty decent. I like the meat filling at the other place L&M down the strip better. if only i could marry my two places. this place's shell is more like banh uot and sometimes i like my banh cuon a little thinner and a little bit chewy... can't quite describe it. so i go back and forth and buy from both places depending on how i feel that week. surprisingly - the soi vo (i can't spell) is really good. i didn't expect that but i am a big fan. i'm picky about this too because my mom used to make and it was a lot of trouble. when mom got older, we ordered from a little ol' vietnamese lady out of her garage kitchen who made the best soi. Ba De I think her name was. those of you who grew up on ordering her food will know what i mean. read more

I would give it zero star if I can. I ordered a medium tray of Banh beo for a party. The Banh beo spoied, they tasted sour. All the Banh Xeo was soggy, overcooked and sticked together, it was impossible to take each individual Banh Xeo to put on the plate.it more like banh duc than Banh beo. End up throwing the whole tray away. So disappointed. Please save yourself time and money, go to another store. read more

Bad services and bad attitude by young lady the way she told to customer looks like she is the boss should be to training how to serve customer read more

Went here for banh uot (rice sheet). Asked if they have banh cuon (rice roll). They didn't have it, but made one on the spot for us. We only needed to wait a few minutes. Price was a bit on the higher side for banh uot, banh cuon. But those taste pretty good, smooth and a bit chewy. read more

Waited over an hour for a small tray of banh cuon. There was nobody in the store. The banh cuon was mushy and don't have a lot of meat filling in it read more