Small business owners East Texas Tyler that care. You will always know where you stand with your…read morerepairs or services.

Had a good experience! Look forward to coming back in the futre. The Service advisors were for very…read morenice and helpful. The service only took a little over an 1 hour. I definitely recommend and had a great 1st time experience and you can tell they try to have the customer's best interest while being of service!

Thank you so much, for fixing my brakes! Super helpful and…read morereasonable in price! Great service , very nice folks.

We have come to depend on Mike and his team to repair our vehicles & get us up & running again &…read morethey have been nothing but honest, friendly, responsive, & fairly priced. Within a few months of one another, both of our vehicles needed repair work. They got my car back up & running in no time, & let us know that we needed a more specialized shop for the issue with our Jeep. More recently my car needed headlight repair work done & again, they were honest, friendly, responsive, & fairly priced. I will always come back to Mike's shop & refer everyone I know to him for repairs!

I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).

This place and it's mechanics are the best. I sent my…read moreminivan into them in terrible shape (brakes shot, needed new alternator... among many other things) and they fixed it right up in a few days for a GREAT price... One of the replacement parts they ordered came broken but they got it reordered and into the shop the very next day. They called to keep me up to date on everything. Amber at the front desk is SO sweet and they even have fresh coffee in their waiting room (from local coffee company Porch Culture) which is clean and nicely designed and doesn't feel like a normal depressing auto shop waiting room!

First off, their work is good and fast. I have been there…read moretwice in the last few months. I spent around 2700$ for 8 new sparkplugs and a new turn signal lever. $350 of that was just for showing up at their garage. They charge a flat 170$ off the top no matter what, and they dont do anything for that. Not air in your tires, they dont top off fluids, vaccuum the car, clean the glass. Just a gouge at the beginning and you get nothing in return. I will not be going back. But, if you dont mind the cost for nothing, they are very fast and very good. You can trust them to get it done, but it wont be affordable.

My wife and I were stranded on I-20 with a faulty ignition coil. The people at Premier were…read moreresponsive, highly competent, and friendly. The problem was quickly diagnosed and the repair was completed at a fair price. We are completely happy and want to share our excellent experience with you. Wish we had repair shops in Dallas as responsive, competent, and friendly as Premier. Kind-of makes us want to move to a smaller town! You owe it to yourself to try Premier Auto Repair.

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

5 / 5 experience. We broke down on our drive to New Orleans to celebrate a family member's…read morebirthday, and they picked us up, towed our vehicle, dropped us off at a restaurant while waiting for it to be fixed, fixed it faster than anticipated, then picked us back up from the restaurant. All this was done with grade A personality & kindness with everyone we encountered at the shop, and top to bottom everything was very reasonably priced. Me and my family remain grateful. Easily one of, if not THE best repair shop experiences any of us have had. 5 / 5, would recommend in a heartbeat.

I had a flat tire on my way home from work and called Hanks right after 5 pm and they came right…read moreaway. Zack came and was very nice and polite and he got me back on my way in like 15 minutes with a tire change. Thank you so much!

I highly recommend Auto Express in Tyler. I've taken several of my vehicles to them over the years,…read moreand there's a reason I continue to trust them with my vehicles. Most recently, I brought in my 2011 Chevy Silverado with several issues that needed to be addressed. One thing that really stood out was my rear drum brakes. At first, it looked like they were going to need to be replaced. After doing a thorough inspection, though, they determined that they were actually still good and did NOT need replacing. They easily could have gone ahead and replaced them, charged me for the work, and I probably never would have known the difference. Instead, they were honest and told me I didn't need to spend the money. To me, that says a lot about the kind of shop you're dealing with. Brock, the service manager, is also great to work with. He's extremely knowledgeable and, probably just as importantly in my case , VERY patient with all the questions I always have. He takes the time to answer them and explains what they found, what they repaired, and what may still need to be addressed. I never feel like I'm being rushed out the door just because I have questions. Are they always the cheapest shop? No. But they're very fair, and you get what you pay for. I'd much rather pay to have something properly diagnosed and repaired the first time than save a little money on a temporary fix and end up right back at the shop. I've taken several vehicles to Auto Express, and I've never had to bring one back because the same problem wasn't fixed correctly. There are no Band-Aid fixes here. They take the time to diagnose the problem and fix what actually needs fixing -- and they're honest enough to tell you when something DOESN'T need to be fixed. Finding a repair shop you can trust with your vehicles is important. If you're looking for an honest, knowledgeable, fair, and thorough shop in the Tyler area, I absolutely recommend Auto Express. They've earned my business, and I'll continue taking my vehicles to them.

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

They were open early and took great care of me... as usual…read more Solid local business with a great following I'm hoping they will keep growing and inspire local businesses to follow their example.

Brought my truck in for an alignment. The work was done quickly and efficiently. The cost was…read moresatisfactory. The employees were friendly and professional. I was in and out in 20 minutes. I would recommend their service to anyone.