This location is busy! However, Logan and the rest of the staff were kind and helpful to each and every person who called and walked through the doors. Whoever picked this crew did a great job. These guys (especially Logan) are warm, friendly, courteous, and professional. We called a closer DT and they weren't able to get the tires we needed. They tried to push other tires on us that we knew wouldn't work. Called Tyler DT and Logan got us in same day with the tires we wanted. They did an excellent job on the install & worked diligently to get it done despite the crowd. Great experience all around! read more

Great experience at Discount Tire. The staff was friendly, quick, and very helpful. They got my tires checked and replaced faster than expected and explained everything clearly. Pricing was fair and the service felt honest and professional. I would definitely come back again. read more

Discount Tire - Front of Store - Tires Near Me - Tyler, Texas

These guys are amazing! Matt met me at the counter for a tire rotation and his team led by Maxum performed like a pit crew at NASCAR. I was in and out driving away in seven minutes! Discount tire takes care of all 21 of our fleet trucks and this is why. read more

Discount Tire - Tires Near Me - Tyler, Texas

I've been a loyal Discount Tire customer for years, despite living 50 miles from the store. When we dropped off our car, we told Alex we'd be eating next door since we're far from home. It was 4:45, and he said, "We close at 6." I assured him we'd be back in time. But just 10 minutes later, I got a text saying the car would be ready at 6:25. I figured someone was staying late to finish, especially since the place was packed. At 6:25, I returned--only to find the store locked up. My car was inside, and the lot only had a few people picking up cars left outside with keys inside them. I was stranded in Tyler, 50 miles from home, with no ride. Thankfully, my daughter and son-in-law drove out to get us that night. The next day, we took our other car--another 100-mile round trip--to pick it up. I explained everything to a salesman, including the 6:25 text. His response? "The system just sends that automatically." That's it? Your system needs fixing! This cost me 200 miles of driving and two days of my life. He mumbled, "I'm sorry," handed me my keys, and didn't even check the car with me. That's not customer service--that's a slap in the face. read more

They got me in and out quickly with a flat. It required a new tire which was Free. even though the tire was less than 2 months old. Nail too close to the sidewall they said. So I was just out the cost of the warranty. Never saw the tire they replaced, but glad I had the warranty. read more

Be wary of the guys on Loop 323. I have a car that's a year old with 8k and the sales rep trying to bs me that the tires are down to 4/32s so I need 4 new tires. Went to the dealer to find out all the tires are 7/32s and replaced my 1 tire. NOW the guys in South Tyler at the Village are good to go! Always friendly and TRUTHFUL! read more

I highly recommend this discount tire! The staff is amazing! I came in with an issue on a tire I received from the Discount Tire in Longview, and they replaced it with a completely new tire for free. Very happy with the customer service I received. Won't be going anywhere else in town! read more

(6/24/2025) Another super experience with the crew at Discount Tire, SSW Lp 323. Took a set of four trailer tires in for balancing and was greeted by Maxum. Maxum gave me a price that couldn't be beat and got them balanced asap. I was out of there within 30 min. Can't beat the customer service at this place! Already purchased two sets of tires from them in the last two years- I'll be back again...and again! Keep up the GREAT job, guys! read more

I traveled in from College Station and got a flat the evening before a work conference. Kristopher was AMAZING, knowledgeable, and extremely helpful. What I thought was going to be an all day ordeal impacting my conference turned into my tire being replaced and ready to roll by 8:15 AM. What an incredible team!! read more

Cameron, asst manager, was so helpful. I had issues with my car vibrating. I checked off all other possibilities (misalignment etc) with my mechanic. The last box to check were defective tires. They took care of the warranty issue and my car is driving smooth once again. I always appreciate the excellent service at this location. read more

Found a nail in my tire today. Showed up without an appt but they got me in right away. Thanks to the great service from Bryce and Alex, and others of course, I left with 5 good tires, and finally a new spare wheel. They worked with me to get what I needed and keeping the cost down. This is the second time this year that Bryce and his guys have saved my bacon and done so very quickly. I cannot say enough good about the service at this location. I've used Discount Tire in a few different states and many locations yet this one shines above all of the rest. read more

This is one of the only tire shops that didn't try to rip me off. The techs were kind and courteous. They've gotten me in and out quickly every time. read more

People are actually trying to help you, if you tell them about ur budget they will help you, if you don't understand something or don't know something they will help you. I go here every time something is wrong with my tires or I need a check up. They're truly amazing. read more

I pulled in to have my air pressure checked. 2 days before Christmas with my 15 month old and parents in the car. 1 tire was very low. Instead of just Putting air and sending me on my way they asked if I could let them check the tire. I said yes and asked about the wait he saw the rowdy baby in the back and directed me directly into a bay. They found a screw in my tire and replaced the tire immediately! The young man helping me was so patient with me and kind to my family. He showed me the nail and other damage to the tire. He patiently answered all my questions.He also explained the potential for not replacing the tire. Thankfully we had road hazard warranty for the tires. I highly recommend this place!! read more

Dylan Rogers was just wonderful! I am a little naive when it comes to car care and he made sure that I received the proper knowledge to better take care of my tires. Customer service was top tier for sure! 10/10 experience and I genuinely appreciate the kindness and extra mile. :) read more

Been with discount tires for over 15 years. This team is probably the best I've ever seen,... and I've seen a lot all over Texas. Chris was extremely nice at helping me inside. This team outside, SO FAST and accurate, One guy was like a musician with it all. He was also the one that let me know " the light will reset after about 10 miles". SO knowledgeable and amazing at the job. Super impressed. All 3 vehicles go to discount tire, So I'm glad this particular team is the closest to my farm. Will obviously be using again. Also called to order tire Saturday afternoon. Last place took 2 weeks. 72 hours is how long Chris took read more

Discount Tire - Baby cat after discount tire adventure - Tires Near Me - Tyler, Texas

This store is honest, reliable, and always takes such good care of our vehicles. We've brought them SUVs and lowered sports cars with no issues. read more

Had a trailer tire that needed to be replaced and rotate and rebalanced tires. When they got the tire in I went done and everything went smooth. Brought my other car in and they fixed the leak for free. Thanks for the great service. read more

They offer free air, they know tires and the right ones to put on my car and I didn't have to spend a lot of time waiting to get my tires put on read more

I haven't paid for flat tire repair for years. They do it free. I was out of town for a funeral and one of my tires was ruined. I went to Discount Tire to get a new tire. They didn't have a match for my model in stock. So they placed a new mismatch tire on my pickup, then gave me a voucher for a new tire when I got back to Tyler. I went to Discount Tire on Broadway. They not only replaced the tire with a matching tire. They put the new mismatch on my spare tire. Great company great employees read more

It took forever, I just had to get a tire patched up. There were "2 people" ahead of me and I'll get out of here quickly but somehow that took an hour and a half. There were three people that walked in after me and got out quicker.ust super slow don't go here unless you want to wait five times what you would anywhere else. Edit: My tire is now flat, it was not fixed at all and now I am stuck. I wish I could give 0 stars. read more

I've had to get a few of my friends tires changed out on separate occasions, we just bring them the rim and with an estimated time of an hour we always get them back within 15-30 mins read more

I have used Discount Tire for years. Just moved to Tyler a year ago and used this location for new tires on both of our vehicles and the service here is impeccable. I have been here three times and the customer service is top notch. This last time I ordered, paid and made reservation for installation online. It was extremely easy. I was called by the store to confirm and told I could come early if I wanted so I did. Was greeted at my car when I arrived and the car was in the bay in less than 5 minutes. Customer for life. read more

So here we are 20 minutes later and I have driven to the discount tire on the Southwest Loop I was in and out in 15 minutes he was so helpful he even set me up an appointment and made sure that all of my tires were indeed under guarantee like I said it took him less than 15 minutes to get what I needed done I will now be coming to this one on the loop instead of the one on Broadway read more

Loyal discount customer, even have a discount tire charge card. Their treatment of me today changes all of that. Ordered and paid for a set of tires up front. Got a call this morning that they were in. I told the gentleman in would be in at 11:45am to get them done during my lunch. He said ok. I take an extra 30 minutes off lunch and go to their shop. I am told that I do not have an appointment. They say they only schedule appointments every 30 minutes. When a customer tells you when he is going to be at your shop and you answer with OK, THAT IS AN APPOINTMENT. If 11:45 is not valid, then give him options. Discount tire totally screwed me today. It is 12:55 and they finally took my truck back. Will never come to this location again. read more

I always use discount tire for many reasons but today, I leavened this location Is under new management, Bryce. He surpassed normal expectations with friendliness, professional, and actual discounted tire prices. So thank you!!! Highly recommend. This is why we do all our cars here. read more

Brett Bowers helped me pick out the best tires for my 2017 Prius 3 C hybrid taking into account how many miles per year I drive for work and types of weather conditions I should be prepared for. He saw my veteran status on my Drivers license and applied the veteran discount that I did not even know they offered. I got 4 Yokohama tires for a decent price and they were on my car and ready to go in about an hour. I spoke with about 3 employees during my experience today and every one of them were professional and courteous. I could not have had a better experience in buying new tires for my car. I was very pleased. My tires came with a 60,000 mile warranty too. They will do a free tire rotation and inspection when I return at the 6,000 to 8,000 mile point. My husband I have been customers of other discount tire stores in the tyler area in the past and have never been displeased. We will return. read more

Discount Tire - Sign - Tires Near Me - Tyler, Texas

I have been a frequent customer. My wife came in with one tire that she needed checked. The salesperson didn't check the tire but instead wanted to sell her expensive tires. They tried to take advantage of a woman and offered very poor customer service. I am no longer a customer read more

Super friendly and fast service. I couldn't be more pleased with how fast they were 20 min all 4 tires changed at a great price!

We visited this store 3 times in the last two weeks. Had to get tires for our SUV and for our 5th-wheel RV. Had appointments for both and even though we were late to the appointment for the RV they took care of us in less than an hour. This location was very accommodating of our last minute changes/issues. Tyler S. was extremely helpful and nice to work with. Would recommend these guys to anyone who asks. read more

I took my wife's BMW to Discount Tire (on Broadway) and had the same thing happen as the previous poster. The salesman insisted that I could not have a nail removed and patched. In fact the salesman insisted that all four tires had to be replaced, including a new tire replaced six months earlier. I left and went to Sears. I had the tire replaced by honest mechanics without high pressure sales. Shame on the salesman, the management and Discount Tire to allow such shady sales practices. I will NEVER be back. I advise the everyone to avoid this place as well. read more

Our family loves Discount Tire! The quality of service you receive is always top notch. The men who work here are honest and willing to help. I highly recommend this place! read more

Just got new tires here today and it was an awesome experience! Told them I was a college student and only could spend so much and they definitely worked with me. Spent around $500 for an AMAZING new set. So happy. They also recommend a place to get an alignment and had a hospitality area with coffee and bottled water. I was in and out in an hour - on a Saturday non the less. So happy!! 10/10 will recommend. read more

I have not purchased tires from this location, but they have fixed a couple of my tires. Service has been courteous and prompt when I've been to this location. I am unsure on the comparative pricing of tires here, but generally have known Discount Tire to run promotions, so take a look at those and/or any available coupons before coming in. You can schedule appointments online so they're ready when you are to come in. The main reason I've been happy with them is the free repair of a couple of tires with nails in the tread. I was previously unaware that they provide this service for free, and I was pleasantly surprised when they repaired my tires for free. read more

The staff here is quick, courteous and conscientious! I've had two flat tires in two days and on both occasions I was greeted immediately, the repairs were made quickly, and the gentlemen that helped were courteous to everyone in the lobby. I hope to not need their services any time soon (fingers crossed that my tires quit giving me troubles), but when I do, this will be my first choice for service and to purchase replacement tires. read more

I bought 4 Michelin tires from these guys. Their service is great. Waiting time may be long but that is because they are busy! My new tires have been fixed twice already from nail punctures (for free) and rotated twice already (for Free). Definitely recommend their product and service. read more

I had to wait a little longer than usual because of COVID but there customer service was excellent. They honestly try to work with you the best they can. read more

Came in to get get a nail taken out and tire patched. Walked in at 9:30 AM on a Saturday, several customers were hanging out in waiting area. I knew I should have got up there earlier, but it was cold and my bed was too comfy. Anyways, had to wait a little bit as all staff were busy but they did acknowledge me. Once it was my turn, I explained my situation and showed the service advisor my tire. He said, I could leave it and they would text me in an hour when it was ready. Thirty minutes later I got my text that I was good to go. All in all, the staff was very busy but was busting there butts to take care of customers. I've bought tired from Discount Tire and will definitely be back. read more

I live in Houston. My daughter had a blow out near Canton. I called up and spoke to Dalton. He took great care of her. Its is good to know that if Dad cant be there Discount Tire can. Thanks guys. read more

Made an appointment to have the tires rotated and balanced today. The guy who helped us, Chris, was very nice and easy going. He showed us on a chart how worn our tires were. The whole thing took about 20 minutes (if not less). read more