A huge shout-out to Ish, Steven and Jason for their help over the weekend! We called on Saturday to…read morecheck to see if they do pre-purchase vehicle inspections and they do! We ended up bringing 3 different cars to them. It was an exhausting two days at the dealership! Their team was integral in helping us make the best and safest decision for our family. We will absolutely be back to service our vehicles there because I know that the customer service is there!

Customer service 5 stars Quality control 5 stars…read more Best oil change place around. The customer service is top notch. I bring my work and personal rigs here. I won't go anywhere else. These folks are great.

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

I have been going to Emily's Garage in Tacoma for several years now after being fed up with the…read moreservice (& prices) at the dealership where I purchased my (used) car. This was the best decision I made when I chose to go to Emily's Garage in Tacoma for all my car services! They have consistently provided excellent service and stand behind their products. Their prices are reasonable and Abee (sp?) who runs the Tacoma store really knows cars.

Sat in line for an hour when their app said wait was 0-10mins. In that entire time period they only…read morecompleted servicing 1 car. After they had us playing musical cars because a vehicle in bay 1 was supposedly "taking longer" and now I had 2 cars in front of me. I just left. Had me thinking they maybe messed something up on the 1 car that had them "stumped". The entire point of using a place like this is for a quick reliable service. All the other locations I've been too for the last 7 years my oil changes only take 15 minutes max per car. And it's not like they were understaffed. I believe I counted six guys walking around in this facility. Should've went to the one over off of Meridian instead in Graham

Service requested: oil change…read more Quality: service is great we were greeted with smiles and knowledgeable people. Value: we got a full synthetic it's a little cheaper than going to the dealership.

Recently, I had my oil changed and the filter didn't work. Thankfully, I had my cell phone number…read moreas the nice guys at the Spanaway Jiffy Lube called me and told me to come back immediately after they found a bunch of oil outside their exit. I was so impressed how helpful they were. I was also really appreciative of how awesomely they took care of what could've been a major headache and repair since I live an hour away and it was after 6 pm on a Friday. I've been a faithful customer of Jiffy Lube for 15 years and this is exactly why. They take of their customers!

Jose, Keith, and Manny are HONEST and very amazing !!! Took…read moremy fiancé s Subaru in for the Air-conditioned motor to be replaced which was a $950.88 cost with labor parts and fluids, only to have Keith and Manny express the real issue was NOT the motor but the gasket, and o ring seals on the compressor unit. Its truly amazing to know these people pride themselves on honesty, integrity and quality workmanship. Thank you to you all! You have a dedicated and loyal customer for life. All together I spent less than a quarter of the original quote, and saved so much money & time. P.S. air-conditioning unit blows ice-cold now. Respectfully, PaulMichael & Alla M.

The check engine light came on for our 2011 Hyundai Santa Fe. Called the shop and Jeremy the…read moremanager was able to look at the car the same day and diagnose the issue. The service was fast and customer service was very good. Would recommend going to this location if you need fast service done.

My name is Tony, this is second time I have had issues with my 2009 Camry first was problems with…read moremy coolant system, was very impressed with the work that I took my car into Bucks to replace my alternator. The service is friendly, and did try to find problems to create unnecessary work to inflate the bill. My car is getting old and if I need to get more work done in the future, I will be going back to bucky.

Excellent, Honest, fast friendly service. Car runs like new. Electronic load detector, IRMC…read moreposition sensor, fuel injection and oil change. Highly recommend.

This shop is only 1st comes 1st serve as far as the oil change…read more I think is okay service but the front desk did not update or ask question for customers current address and phone number information. So waited for phone calls which never delivered since they have the wrong address and phone number.

Seriously can't beat Walmarts prices name brand or not. Have brought two cars in to this location…read morefor tires and oil changes over the years. They have been always super convenient and easy going. If you buy at store then store gets credit but it's super easy to do online too.

Purchased a set of 4 tires back in 2017. The use of power tool to remove wheel damaged covers on a…read morefew lug nuts. Technicial didn't considered using other methods to remove lug nuts such as a cross lug nut wench.

Scheduled a week in advance to have my tires replaced.. showed up and for my appointment and they…read moredidn't have them in stock.. I was disappointed and upset. To be fair Les Schwab has helped me out multiple times with service when I wasn't buying anything. Therefore they are literally my go too always for service regarding tires and alignment. Customer service, maxed out

I stopped in here on my way home after discovering a problem with one of my tires. As my tires were…read morerelatively new I was hoping it would be an easy fix. The receptionist was friendly and although it was late afternoon on a holiday and I had no appointment she said they would be able to take care of it. There were at least three people in the waiting room ahead of me. After approximately 45 mins my vehicle was ready. The technician said the hole in my tire due to a nail had been fixed and my brakes were in decent shape. When I went to pay there was no charge.

don't waste your time or money…read more Took truck in for an alignment and when it came out one of my tires was bent inward when I brought this up they said it's normal and safe to drive. Got a second opinion and the upper control arm was missing bolts and damaged. Just this month took a separate car in to have a grinding sound and smaller repairs addressed. Grinding sound still present after I was reassured that it was.

Appointment at 12, showed up at 11: 55 Car sat in lot 20 minutes, finally asked surly "manager"…read morewhat's happening" Asnwered:" We had to fix that truck" 30 minutes later, they started to drain old oil. One hour and 20 minutes, total time to get bill,,,Pardon me...no bill, said they will send it via e mail ??? Found statement I had declined engine air and cabin filter..Wrong...never mentioned. While there , another customer told me he was there for third time to repair axle seal.. Now antennae is up... I checked oil and BINGO...a quart low, barely registered on dip stick Take it back? No way, I'll take care of it myself Would not trust these people to wash my windshield

We made an appointment through USAA & the BFGoodrich website on Thursday for Tuesday. When Tuesday…read morearrived, we hadn't heard anything so we called them at 145PM (appointment was supposed to be at 330pm) to ask if they were tracking our appointment. Joey said that the scheduler had been down since Monday and they had no record of our appointment. We made the appointment last week on Thursday so no idea why that would matter. He said bring the car in and they would do their best to get to it. We showed up at 330pm, Joey was out. We talked to the guy at the counter, he said we could bring it back Thursday or Friday to get it done. We told him Joey said to bring it in today. He called Joey, who told him that he called us at 1115am and left a voicemail (we never got a call or voicemail) and said it wouldn't be today. Nobody knew we had an appointment until we called them at 145pm, so no idea where that even came from. After some back and forth, we were told to come back Friday morning at 9am to get it done. We wanted to just take the tires and go somewhere else, but everything had already been paid for online so we agreed. Showed up at 9am, dropped the car off for the tires to be put on and got the call to come back a couple hours later. We noticed that the words "INSIDE" were on the outside of 3 of the 4 tires, and asked the tech if that was supposed to be like that, since these were asymmetrical tires with different tread patterns on the inner & outer edges. He said it was fine, and the inside/outside words didn't matter. We also pointed out that they had put both 255 tires on one side of the car, and both 235 tires on the other side. They were supposed to be 235s in the front and 255s in the back. He took the car back in and swapped the tires to the correct position and we left. When we took the car on the highway, we felt some vibration. Suspecting the tires were either mounted/balanced incorrectly, or the inside/outside words mattered (like we brought up to the tech), we had the VW dealership take a look at our service appointment a week later. They told us flat out it was wrong and we should take it back for them to fix. We were already done with this shop at this point, so we just paid for VW to remove the tires from the rims and flip them so the orientation words were displayed correctly and rebalance them. Vibration gone, ride is way smoother.

Around 9:30 this morning I pulled up and went into SEA TAC TIRE AND AUTO TECH also known told as…read moreGOODYEAR TIRE & AUTOMOTIVE and told the gentleman behind the counter that I had a 10 o'clock or 10:30 appointment they asked for my last name and looked it up and told me that it was 10 o'clock and all they need is my keys and he's going to start filling out the paperwork so I was pleased at that point...they were going to get started a whole half an hour early... Okay this is great service so far so i gave him the keys And sat down in the waiting area..So after an hour and a 1/2 service was complete I finish up with the cashier get my keys and go out to my vehicle To check for damages simply because there's a sign in the interior on the wall stating that management is not liable for damages which is a big red flag...mind you is also written in red or a red background with white writing That indicates to me that the owner or management knows that employees will damage your vehicle that's what that sign says to me so as I'm inspecting my vehicle I notice Scrapes on the rim that I had newly painted I opened my door and a panel that's supposed to be on my door is in the compartment instead of on my door it's sitting in the compartment I complain to the manager He gets I guess one of the techs to come and look at it and then tech goes inside and comes back tells me that well there's no reason for anybody to touch that or remove that so I had to have cane with the vehicle like that already broken so basically I'm the one that broke it and not whoever was inside my vehicle when they're supposed to be outside aligning my wheels and balancing my tires ...why would you break something on the interior when you're supposed to be working on exterior is beyond me....that's strike 1 great so I couldn't prove that it wasn't already broken okay I see where this is going...now can you explain to me why the paint is scraped scraped off of my newly painted rim is what I told the manager...now that I can prove I have fresh pictures with date stamps in my phone that I can prove so I show him The manager and the dates them Now he states he has no cash that he can give me what can we do...Well what we could have done was had somebody been accountable for damaging my vehicle instead of saying that I came with it already damaged so that means if you want to have service done there make sure that you take photographs of every part of your vehicle before you go have service there because when someone damages your vehicle which they will because of the big red sign in there it is clear that people damage your vehicle when they damage your vehicle that you're gonna have to prove to them that you didn't do it and that they did So now I have to work on getting a refund after I showed him that these rims were freshly painted maybe a week ago You would think with the name Goodyear on the building that that would mean something no nope apparently not it's just a name on a building to attract you so they can take your money and give you subpar service in return good luck to you I will NEVER go there AGAIN!!!...INCOMPETENT OR INEXPERIENCED SERVICE!....Since I visited this place my dashboard cluster is malfunctioning and my check engine light is on..SOMEBODY NEEDS TO PAY FOR THIS GOODYEAR AND THIS PLACE NEEDS TO BE SHUT DOWN!..I clearly understand why that sign is in the establishment...THEY PURPOSELY SABOTAGE CUSTOMERS VEHICLES..STRONG POSSIBILITY THAT IT'S RACIALLY MOTIVATED!!!