First-ever wrecking yard where I felt I was treated kindly and not rushed. I needed a specific…read morepart, a PCU for a Dakota; it has to be an exact match to my vehicle, or it won't work. It's literally like a needle-in-a-haystack find... You can have a match on the year, make, and model, but it's an auto, and yours is a manual, wont work. I had already called over 30 some yards, nothing. But to my surprise, and I mean surprise, he said yes, they had what I needed... I went over it again just to make sure ok 93 Dakota 3.9 5spd, and he said yes. They had it at their Eugene store, but could have it shipped to me the next day, so I bought it, and the next day I called the Eugene store, and they did ship it out. Amazingly, I was treated with the same respect at the Eugene store. 5 stars

DC has been helping me out with all my parts needs for some time now. Providing excellent customer…read moreservice and competitive rates, I have no need to travel anywhere else! Highly recommended

Dave, the assistant manager of the store is a complete a-hole. I don't know if he was just having a…read morebad day or if he's really just a jerk to every girl that goes in there. I watched him talk to a couple of girls like they were stupid and then when I came to the counter to ask him to double check a headlight he gave me attitude and then I couldn't have seemingly inconvenienced him anymore. Definitely will not be coming back here and your manager should not have an attitude such as his. Maybe you guys should have a mystery shop woman go into that store so you can see first hand. Absolutely ridiculous behavior.

This is the closest store for me. Employees are always courteous and very helpful in finding…read moreproducts and installing them for me. However, the store needs some upgrading. The lighting makes the place somewhat dark and on the blue and yellow side. I'd rather see more white light to "uplift" the place. The machine for specifying what windshield wipers I needed was still broken as it was when I was in earlier this year! That meant I had to stand in line to have a counter person find them. Then when I paid for them with a card, the machine was horribly slow for both my O'Reilly gift card and my debit card. The counter guy had to swipe my cards more than twice. That was frustrating for him and for me, and those waiting in line.

I appreciate these guys. It is a very basic auto parts store. When I needed parts for an…read moreambulance we were repairing in order to send down to Guatemala as a donation. They were very helpful and hooked me up with some good deals.

From the owner: Your local NAPA Auto Parts is part of a locally owned and operated family business since 1977 with…read more6 convenient locations in and around Pierce County. Our wide selection of auto parts makes us your clear choice. We're here to help you. Let us know what you need. Support Local Businesses Shop Small Shop Local.

My finance recently bought a window for her Ford Aerostar from this wrecking yard. She called them…read morebefore she bought it and told them her window was clear and she needed a window, they said they had one so we drove out their and payed for the window. They told us to come back the next day and they would have it ready. I had to work so she went and picked it up not paying attention when i get home i notice that its tinted ..she calls them 4 times asks if she can get it replaced they tell her they will call back in 20 mins no one ever called back. She called today asked if she can return it they say yes for a 30 dollar restocking fee.We paid 80 for the window their customer service sucks and I hope they dont treat all woman like this. We will never do business with this company again.

Mark C, I have been doing business with this company for 13 plus years…read more You do not know how to give a review. The review is for that visit! Everything went right as you stated. So 5 stars or do not give a review. Probably should have bought a dipstick to be just like you! Cory is a genius and has been there for decades, Talent at a parts store does not get any better.

I'd never been here before although I drive by it all the time. I needed some grease for my grease…read moregun as I ran out while repacking my trailer bearings. I called to ask if they carried the same brand that I was using and the lady quickly said "yes". Based on how quickly she replied I was expecting to get there and not find it but I went anyway. Got there and yes they did carry the exact same that I was looking for. I give 3 stars not because of anything bad. I only needed grease this time so I will go back the next time I need something and after a couple more visits will adjusted the stars as needed. But good first experience.

A little false advertisement! Almost through check out with my new battery... when the cashier…read morestarted talking about me returning my old battery... then I clarified about them installing my battery. "Due to COVID we can't do that." Right.... due to COVID you can stand 3 feet in front of me inside and sell me a $180 battery, but can't walk outside and replace my old battery.

I was looking to buy chains for my passenger car. I found some online at a reasonable price on…read moretheir site. So far so good. I called the store and the employee said they had some. I lived close enough and since my car wasn't going anywhere without chains, I walked there. When I got there, there was one other customer in the store the employee came out and asked which of us was next. Being the polite person that I was, I let the other customer go first. When it was my turn, I found out that the chains that I had seen online for about $50 was now going to cost me $80!!! A little taken back I started asking questions. I found out that because they were almost out, the owner/manager had authorized the employees to raise the price when the inventory dropped to a certain level. I asked to speak to the manager/owner and found out that because I wanted to do that, the employee was authorized to raise the price AGAIN!!!!!!! TO $100 !!!!!! DOUBLE THE ORIGINAL PRICE!!!!!!!!!!!!!!!!!!! This time because they said I was being a Difficult customer!! I was just asking QUESTIONS!!!! I called the company when I got home and found out that because the location is a FRANCHISE they get to pretty much do whatever they want to the prices. Next time I need something I will go to O'reilly!!

This conveniently located shop is just about two miles from my house. If I have any car issues and…read moreneed to get there quickly without relying on another vehicle, it's a great option. The customer service is always top-notch, and most representatives are knowledgeable and helpful. They're great at recommending parts and finding everything you need, whether you're doing it your own way or have specific concerns. They even provide small bags to store your parts. However, there are a few drawbacks. They don't always have the parts you need in stock, and you may have to visit a larger location like Tacoma or Frederickson if you can't find what you need here. The demand isn't high, so they don't stock as many items as other locations. Overall, I'm satisfied with this location. I just wish they had more stock, especially considering its location. The demand isn't high, so I understand, but it would be better if they had more options.

Apparently price match is only if you go to the other store, get a receipt for their price and…read morebring it back cause online price is supposedly different snd they don't honor it cause it's "too low". What a joke if your company promotes price match and a store you do it for but refuse to honor it maybe stop advertising price match. Pathetic.

Great service. I would go again for the service and assistance I got. I also that it was nice that…read morethere was a female worker instead of all men.

Worst customer service I've ever seen from a auto store went in for a simple exchange and dude was…read moreacting like he was fbi working at the counter instead of doing his actually job. And if your having a good day DO NOT COME HERE! His names Charles TURN AROUND AND LEAVE!! Went to a different store location super simple swap. Never going to this one again