Dan the man! Super friendly and very helpful. He was able to find 2 rims that I needed for my…read morevehicle that he had stocked at his location. I must've called him 5-8 times within a 30 min span and he still had amazing customer service. I was unsure of the rim sizes and upon purchasing them he said if it doesn't fit he would take them back and I would receive a full refund. I would recommend this place greatly! Super friendly, great prices and very helpful.

quick, friendly we ran 4 counties and he had exactly what we needed for a great priceread more

Brought my Aryia...in for EV service. So the car told me lol!!! They got me right in next day and…read moreflushed my brake fluid and put in new. Also cabin filter replacement. That was it!! Done. That is part of my maintenance program that is with my Platinum plus. Sat and watched a bit of tv while I waited. Till next time. I'm

DO NOT TRUST!!!! NO Stars!! I Had my car towed to Tacoma…read moreNissan. Blue liquid and steam coming from the front top of my car. Nissan told me radiator, hoses, and thermostat needed replacing. Believing this I continued with repairs. When I picked up my car AC wasn't working. I just had my AC serviced at Jiffy Lube and it was working fine before bringing it to Nissan. I took my car back. Nissan sends me another bill to fix AC. Also, the video Nissan sent was reviewed by another mechanic who said it did not make sense to replace the radiator. * I asked Nissan to make it all right *Nissan Admitted to "No Wrongdoing" I took my car from Nissan to Auto Correct another Mechanic. I Asked Nissan for my original radiator back. Nissan text: Angel, We just went out and checked in our scrap pile and the old radiator has already been picked up by our recyclers. We do not save old parts unless a customer requests the part be saved when the car is dropped off. Our scrap metal (old metal parts) are usually picked up a few times a week. *I asked them to provide dates times and company that picks up "SCRAPS?" My Radiator is not a scrap but a Core Part. Nissan is a well-known auto dealer, and they are saying they do not have this logged... and scrapped it in a pile for anyone to come and take... Nissan text: The people that pick our scrap metal are not companies they are random people who pick up scrap metal from car lots and recycle it. There is nothing I can do to recover the old part at this point. -- Keith Hurst I continued to rent a car while my car was in the shop. My mechanic at Auto Correct stated my car was never fixed! The old gas cap was still on it. It was still overheating. My radiator did not need replacing; all it needed was a new gas cap! Mechanic stated "Unified Meter" was bad and was possibly shorted out during repair. I have Mechanic notes on how this can happen. What Nissan did with my car the two times I left it with them is still a mystery. What is clear is that My car was not only mishandled and not repaired, but I was charged for repairs I did not need, and they tried to charge me more for damages that happened while my car was in their care. Nissan was fraudulent in this entire transaction. They have very shady business practices and try to take advantage of customers.

Wanna say this is an amazing shop compared to other shops around the area I recently took my 06…read moreTacoma there to get an alignment done after a 6in lift kit install. They did a great job but due to the nature of a 18 yr old coming in saying he did a full 6in lift kit by himself and all he wanted was a alignment is skeptical to say the least ALSO ONE OF THE ONLY SHOPS AROUND THAT DOES ALIGNMENTS ON LIFTED TRUCKS The alignment itself: honestly pretty good however have a slight lean to drivers side which they blamed the tires for (it didn't do that previously with my 3.5in lift) which was not the culprit I later found culprit to be the lower control arm bolts due to finding that the bolt side is stationary with the alignment washers while the nut locks position of them into place and finding one washer isn't aligned the same way on opposite side meaning the bolt is stripped were the washer is most likely due to tightening on wrong side which very well could of been my fault during install of lift kit. it's a 10$ bolt and 4$ washers and I'm not gonna be blaming anybody unless I know for sure who it was especially over 14$. Customer service: absolutely amazing they were really nice people very transparent with me and helped me look at pricing for tires that I needed regardless of if it was effecting alignment or not. Also hooked me up with a goodie bag!!! Also bilingual! About the techs: Occasionally they would come in to the waiting area to ask me about something that the techs wanted to know (the techs are mostly Spanish speaking which I can understand but not speak fluently) and the techs are thorough with what they need to do they test drove it more than once and made some small tweaks. Extra notes: I did get a few questions about what a sound could be I told them they could bend the rotor dust sheild because I was planning on replacing it anyway (yes that was the issue) The bad: the damn pothole in-front of the shop is the worst part of the experience I swear one day (if it hasn't happened already) it will take off someone's bumper or side skirt it's a 4in deep hole that they need to go around or through

Professional down to the ground. Courteous, informative, and honest. I cannot say enough good…read morethings about this shop. I took my old Sonic in before a long trip for servicing. The mechanics fixed a number of issues that could have been a real problem for me if the issues had failed on my trip. Easy Street provides a three-year warranty on all repairs, they gave me complimentary Uber transportation to and from the shop, and they gave me consistent updates on the status of the vehicle repairs. I will never take my auto anywhere else for any kind of repair or service. Just the best!

I've been to this shop three times now, all for routine maintenance on two separate vehicles (two…read moreoil changes, brake fluid flush and a front brake job). I've interacted with multiple advisors and a mechanic and so far the experience has been excellent. Communication has been solid, their pricing is in line with other places, they use good quality parts and fluids, and they have an excellent warranty. Can't find anything to complain about.

These people need a lesson in customer service for real! I took my car in there to find out if my…read morefour-year-old transmission was still under warranty. They charged me $189 to do unnecessary tests only to tell me that it wasn't?? Why wouldn't you just tell me that upfront? WTF

These guys have been my "go-to" for car repairs for several years…read more I've had numerous vehicles serviced and repaired here and never an unsatisfactory experience. Services from simple alternator replacement to a new transmission installation and a differential rebuild on my '99 Durango. I'm firmly convinced they are the only reason that vehicle is still on the road.

This shop has great customer service & take the time to do the job right. Greg the shop manager &…read moreBrian the mechanic care about quality service for the customer. Highly recommended this place for your auto needs.. 5 stars!

D & K Automotive was HIGHLY recommended by a diagnostics veteran mechanic & hot rod enthusiast for…read morea very complex issue with our vehicle. Dan, part owner of the D&K family run business, gave exceptional advice and took the time to thoroughly discuss all options, as well as answer each & every question/comment. Dan's 30 years experience is CLEARLY evident when he offers his brilliant extensive knowledge that goes above & beyond others in the industry. D&K also offers an all-encompassing specialized service when purchasing a new or used vehicle, to ensure that you get the BEST product at the BEST price, incl. leasing & financing fees. Words cannot entirely express how appreciative we are for Dan's impeccable care & compassion, and his vastly widespread technical expertise, Thank You!

This Gentleman was nicknamed "Dan The Man" after his genuine honesty & tremendous help in getting…read moremy 06 Cadillac back up to par & running so smoothly! From the electrical to mechanical issues, this hoss was on top of it. His quality in time, performance, & unbeatable prices had me well taken care of. Thank you D&K!

So I bought a 2012 chevy sonic lt from the carhop down the street from this shop. The cars been…read morenothing but a headache. Breaking down on me only 3 weeks of driving it off the lot. Bitterling's auto has been doing their best to figure out why my car will not start as there seems to be an unknown internal issue. Ik Bitterling's team has been communicating with carhop the difficulties n have been doing their part. I recommend this shop due to their efforts, and soon to be, hopefully a return on my vehicle with no more issues.

I would never recommend Bitterling's to anyone after the service I had! They are not professional…read moreand do not give a clear picture of work required. I DROVE my car into Bitterlings, approved $500 worth of work, then got 2 more calls about an additional $200, then $150 worth of work needed. $850 total. When I was told I'd be able to pick my car up, I got another call that a part had FALLEN OFF my engine and it is NO LONGER RUNNING, requiring an additional $1050 worth of work to get it running again, a total of $1900. The car was older and almost at 100k miles so the estimated necessary work total had exceeded the value of the car. They still REQUIRED THAT I PAID the $850, even though this work did nothing to fix the vehicle because it NOW WON'T START. I also, went by the shop on a Saturday (not realizing they were closed for the entire weekend) to find my car parked on their lot with the DOORS UNLOCKED and my personal belongings inside. I was lucky nothing was stolen because they have signs all over their office saying they are not responsible for stolen property - so had anything been stolen, it would have been my responsibility, not theirs for leaving my vehicle unlocked on their unfenced, not secure property while they were closed with no one on site for 63 hours. ---- I am upset with the service here because I feel like I was taken advantage of and price gouged instead of hearing from an experienced mechanic about the extent of the work needed to repair my car. I was never given a full picture of the damage my car had sustained, instead I was told small estimates at separate times totaling to a lot of money that never actually fixed the car. Keep in mind, this car was running when I brought it to them so I basically paid for them to break my car and ask for even more money to fix that. I got multiple calls and estimates throughout the day while they were working on my car: 1st call- I was told I was lucky that I only needed $500 worth of work,  2nd call - thermometer needed to be replaced $200, 3rd call - small repair for oil leak $150. After approving all of this work and the 3rd time I had talked to them, they mentioned that the timing chain was stretched but I was told that it DIDN'T NEED TO BE FIXED and I could pick my car up by the end of the day. As the end of the day approached, I called to ask about picking up my car. She called back to tell me that while THE MECHANIC WAS DRIVING MY CAR OUT FOR PICKUP, THE TIMING CHAIN HAD FALLEN OFF AND NOW THE CAR WILL NOT START! To fix this they estimated an additional $1050 of work ($1,900 total). I said no to the work because I wanted to do some research, as now the total of all the work already approved and required, exceeded the value of the vehicle. Moneeba called me multiple times the day after my car broke asking for a decision on doing the additional work but when I asked for the estimates in writing she could not provide anything in writing. Moneeba said THEY DON'T PROVIDE ESTIMATES IN WRITING therefore, I must write it down myself (which is actually against the law in Washington to not provide written estimates for work over $100). She said she would try to put an invoice together with the work I had approved but it took 2 days to finally get the repairs they had done in writing. Still no written estimate for the work required to get the car running again. When I came in to speak to Moneeba and discuss options, she was defensive and demanding that they had done nothing wrong. The only thing that she did to right the wrongs of her shop (and I doubt she would have had I not requested it) was due to the fact that I could no longer drive my car off the property -  was she didn't charge me to store my car on the lot past the week mark while I tried to sell it. I'd also like to point out that the old owner, Don, no longer owns this auto shop and most of these reviews are for the business he ran. Bitterling's is not accredited by the BBB. Save yourself the hassle and stress I went through and go somewhere else!

Chris and the Automotive Mechanic Team, We just want to…read moreexpress our sincere gratitude for your help in getting our RV in so quickly to have the brakes done. You understood how important it was for us to get back on the road, and having everything completed in just a couple of days truly meant a lot. Your professionalism, friendliness, and even being pet-friendly made the whole experience a positive one. The work on the brakes was excellent, and we felt completely safe and taken care of. On top of all that, your kindness and generosity in giving us a discount on the bill did not go unnoticed--we truly appreciated it You've absolutely earned our business any time we return to Tacoma. Thank you again for your care, skill, and hospitality. With sincere appreciation, Tom and Lucy

Excellent service. Top quality work on my RV. Very helpful…read morein utilizing insurance coverage. Knowledgeable and friendly service. Fair pricing.