I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

I stopped by on 1/12/26 to obtain a quote for a tune up. Alex, technician who also handles the…read morefront desk appears to have limited English got me in touch with Oleksander known as Oleks (pronounced as Alex). He is also a technician and may also possibly be the owner. That was the vibe I was receiving from our discussion. I explain what my visit was and he advised me there are different types of tune ups and what specifically I was looking to have done. I explained that I was able to obtain a quote from Honda service department and they also advised same thing. I listed the tune up details and what Honda quoted ($2,260). Oleks advised that inspection is free of charge. He would have Alex, technician do the inspection and provide his recommendation. Alex completed the inspection and advised what needed to be replaced and some replacement were not needed. He discovered there was an engine oil leak, transmission oil leak and the engine oil pan plug was stripped. Oleks had provided me with a quote range between $700-$1000. I returned back two days later on the evening of 1/14/26 to drop off vehicle which was parked safely inside the shop. The following day they replaced the engine gasket, replaced spark plugs, water pump, front crank seal, drive belt, oil pan plug and drive belt tensioner. I picked up my vehicle on 1/25/26. The sum of my bill came to $1021.80. I am truly satisfied and happy with the work that technician, Alex has completed. It was a reasonable timeframe and price. Honest work. I will use them again for any issues, repairs or maintenance.

Truly appreciated their quick response and the way they clearly explained all our options. We'll…read moreabsolutely use them again. Thank you for getting my son back on the road!

I don't know where to start Amanda was so nice and…read moreknowledgeable , listened to my requests the gave me a complementary Uber ride while my car was being worked on , price was reasonable and I even got a bag of candy I will give them 10 star if I could will recommend them100%

Easily the best auto shop I've worked with! Amanda was awesome--kept me in the loop the whole time…read moreand explained everything in a way that actually made sense. I never felt out of the loop, and their prices were super fair (I checked around just to be sure). If anything comes up with my car again, I'm 100% going back to Easy Auto Repair.

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

Spencer, fair and honest. I had other small issues which he did not have to do. Not only did he fix…read moreit, he did not charge me extra. Thank you Spencer.

I started off with several quotes for a brake job on a 2021 Nissan Sentra. Spencer reached out…read morewith one and after reading his reviews, I chose to work with him. He let me know he was licensed, certified and insured. Once he mentioned this, I did ask a few of the others that sent me a quote if they were and suddenly, they became unresponsive. Spencer took the time to explain what my car needed, the time, and the cost. He updated me every step of the way. I asked him for quotes on a few other things my car will need in the future and again, he provided quotes for each and detailed the process and what his work included. Spencer has my business for life. I have already recommended him to several family members and they are eager to work with him.

This shop has great customer service & take the time to do the job right. Greg the shop manager &…read moreBrian the mechanic care about quality service for the customer. Highly recommended this place for your auto needs.. 5 stars!

Went in and got the engine replaced just to have it break down the next day. Nearly 6k to repair…read moreand all I got when I called was "wait an hour and try to start it again, or tap the starter". After that it sat for a month and more money went into it before ultimately just buying a new car. Just to find out the mechanics didn't put the fuse box together right and one tiny screw prevented the whole car from running. I wouldn't go back even if you paid me. Only putting 1 start because I can't choose ZERO.

I have a complicated relationship with Firestone. Based on my experience working on cars and…read moresimilar vehicles, I believe the company often relies on practices that feel misleading--using inflated pricing, selective information, and sales pressure to offset labor and compensation costs. Many of the services they charge premium prices for are, in my view, not inherently as expensive as they're presented to be. This approach appears to take advantage of labor regulations, standardized manuals, and industry laws that justify higher costs to customers. That said, I recognize that there are broader factors at play, including the realities of employment structures and the operational norms common across many service centers I've encountered throughout my time in the field. When I bring my vehicles to Firestone, I don't expect to be penalized or treated unfairly, but I also don't see the experience as exceptional. Their customer service is genuinely strong, which earns them three stars. The quality of the work is acceptable and reliable, but it doesn't exceed my expectations. Overall, while I have reservations about their pricing and business practices, I'm generally satisfied with my experience.

I went to this location about a month ago and got some work done on my vehicle. My bill was about…read more2200. At first Everything was running fine. Well, about a week later it started to have issues I got sick so I had to wait to bring my car in, but I did let them know once I brought my car in the new manager told me he'd take a look he tried to tell me that the new problem was not caused by them just fixing my car And that it would run me around 4000. Well, I ended up going to the Firestone location on pacific in parkland and they fixed the issue FOR FREE and it wasn't at all what he said . They are money hungry here, clearly rushing with the work they do and have no sympathy I will never go back. This place needs a new manager again...btw ! Go to Firestone Complete Auto Care - 14905 Pacific Ave S, Tacoma, WA 98444, United States. They are awesome there and I appreciate the work they do ! Also forgot to mention I got all new tires here too and one went flat like a week later . They fixed it but tried to charge me a 10$ fee that I definitely refused to pay !

Excellent, Honest, fast friendly service. Car runs like new. Electronic load detector, IRMC…read moreposition sensor, fuel injection and oil change. Highly recommend.

This shop is only 1st comes 1st serve as far as the oil change…read more I think is okay service but the front desk did not update or ask question for customers current address and phone number information. So waited for phone calls which never delivered since they have the wrong address and phone number.

My family's been bringing our cars here for as long as I can remember. You won't find a more…read moreknowledgeable and honest mechanic, John is a strait shooter always looking for the most cost effective option to resolve issues.

John is incredible! I took my car in for an oil change and inspection. He explained all issues to…read moreme and even showed me some things on the car to ensure I understood. Quality of work is top notch. I just moved here from out of state and was worried about being able to find a good mechanic that is honest with good prices. Rods really delivered and will be my new mechanic!

Been dealing with them for years. ALWAYS do great work at a very fair price. Just called again to…read morefind out the price for work I needed done, asked if I could get the work done before I leave town in a couple days. Told me he could if I could bring the car in to confirm parts. I did, they confirmed and ordered the part. I asked how long the job would take and he told me how long and explained in detail why it took the time it takes. Was on Chat GPT, (just learning to use that). It gave me the exact same info Jadin did, right down to the part options and amount of time to fix it as well as why this part was a little more difficult on my car. EXACTLY what I was told. I wasn't checking up on them just wanted to see if Chat GPT could be useful for this kind of thing. It is and it confirmed, again, why I trust these guys. You should too.

Brought my car in at 123000 miles for water pump and timing belt. 130000 miles and 2 months out of…read morelabor warranty the tensioner allegedly snapped and I was charged labor now at 140000 miles the water pump is leaking, still planned on charging me labor. Garbage work and the owner is a tool, if this guy is a mechanic I'm a heart surgeon. Something tells me going 0/2 on parts isn't a parts problem. If you're okay with coming back for their mistakes by all means come to this shop.